Absolutely the best store in Dothan for mattresses. No pressure sales, helpful and courteous…read morestaff, fast and efficient delivery. I ordered a king and queen with frames at 10 AM and they were both delived and set-up in the early afternoon ON THE SAME DAY!!! Thank you Mattress USA!!!

I was shopping for a mattress. Didn't want to go to store after store. I had a Simmons beauty rest…read moresince 1993. Brandon met me at the door and was very polite. He never pushed a mattress on me. After looking at 4 seely mattress I decided on one. He explained he had to order it on Mondays. Earliest delivery was June 15. No issues. Everything had just opened back up from the virus. He made the whole process an easy purchase. He called and we scheduled delivery for June 5. (10 days early.) The guys came took away old mattress brought new one in with no issues. All under 15 minutes. They were on time too. They both were clean and very polite. Great experience. Recommend this store. Thank you.

they have Furniture on the Floor BUT nothing in stock?? What?? 3 to 4 weeks to get recliner to…read morematch love seat Ridiculous I should have shopped elsewhere.. Life lessons learned

Amazing service and extremely helpful staff! Sheigh checked me out and really simplified the whole…read moreprocess and made it very enjoyable and easy! Will definitely be purchasing more!

I had been a badcock customer since 2018 until recently, when I purchased a new head board and…read morefootboard from the Dothan badcock store. I picked up the headboard and footboard got it home and unpacked it when I noticed it was cracked and the post was misaligned (see photos). Badcock offered me $100 for the brand new headboard that I had just paid $900 for. The store manager was rude and unhelpful. Called the other store and asked to speak with the GM but no return call. Will never be back.

WORST TREATMENT EVER!!!! Dear Badcock Corporate, I and my…read morewife were treated with total disrespect and disregard by one of your employees in your Dothan, AL Store. He was a first class Arogrant Prick who seemed to think he was too good to assist us. We were there to purchase our son a Real Tree Couch, Love Seat and Recliner... And for us, a TV Stand and Bed Room Suit. We had been in your store in Enterprise, AL and were treated exceptionally by your staff there... When I asked your Dothan Store employee (rather heavy set 50ish, gray haired gentleman) if they offered a Military Discount , he said "no we do not!" I then told him that the store in Enterprise had offered us a 10% Military Appreciation Discount... He responded with a smart ass grin, "Well, you are not in Enterprise Boss man!" I told him that that kind of treatment did not encourage me to buy anything at his store. He just walked off and left us standing there and refused to wait on us. We then went to the back counter to talk to a young lady that was willing to help us. As we were talking, the rude, arrogant condescending employee came up and interrupted my wife, me and the female employee saying, "I got them!" I told him that he had walked off and was too much of a smart ellick for us to deal with him further and that I would prefer that we dealt with the female employee who was being very helpful to us. He then said, "well, she is not going to wait on you...!" My wife and I then left the store... We had found the Living Room suit that my son wanted and other items that were perfect for our house and we had $5K in the Car and we're making our last minute Christmas shopping today. But, we had no intention of spending a dime with this jerk! He was one of the rudest salesman that I have ever dealt with. My wife was APALLED! I was livid! We will never set foot in another BADCOCKS again. Please have an upper level Managing Supervisor contac me... We want a full apology from this rude employee, then we may consider spending time and money in your stores...! By the way, we bought furniture this morning from your Enterprise, AL store and was very pleased! And they Quoted us a Price on the 3 Real Tree items that was $700 below what the jerk in your Dothan Store quoted us... WE KNEW THE ITEMS WERE IN SALE... HE MIST HAVE TAKEN US FOR IDIOTS.... I am a Wartime Disabled American Veteran that served our country for 39 years and I just think I and my wife as well as other patrons deserve better than this guy...! FIRE HIM YESTERDAY!!!! Their rating should be in LARGE NEGATIVE #'s!!!!!! Insincerely, Doc Franklin, LTC(R), U.S. Army. "NSDQ!" AND BADCOCKS UPPER LEVEL MANAGEMENT NEVER CALLED ME... nothing... as of 09/25/2018, CRICKETS...

We purchased a living room set in the Dothan AL store. the salesperson asked us if we wanted the…read morewarranty we told her no. she went on to explain if we didn't use the warranty we would receive a refund after 5 yrs. Well 5 yrs has gone by and guess what. No refund!!! after calling several time to claim our money we were told if we go back to the Dothan store they would give us a $300.00 store credit No Thank You!!!! What a rip off

Ordered new furniture July 1st with 1 to 3 weeks for delivery. After 2 weeks, customer service…read moresaid 6 to 8 weeks. Canceled the order and received a full refund same day as my request to cancel. So, slow on delivery, fast on refund.

Interesting little furniture store. We found this place on Yelp and decided to check them out…read morewhile doing some shopping in the area. The store itself is out of the way and we had to snake through a residential area to get to it. They have a wide variety in terms of selection but while browsing, my husband and I found nothing that suited our taste buds. This isn't to say that this is a bad place to shop. For the prices that they were charging, I was expecting items a little less dated. Coming from LA, we have large strips of furniture places so the selection is plentiful. While I did see a couple of "okay" items, there was nothing here that I would actually purchase or place in my home. Desk staff was very nice and didn't harrass us.

I really love Barrow - the sales people are all great, and the selection is absolutely huge…read more The price range is pretty big, so don't be turned off if the first thing you look at is out of your range.

Recently purchased new Sleep Number bed and spent around $5500 for.the bed and linens. I had also…read morepaid to have them dispose of old mattress and box spring. They forgot to take away the old bed and now I have to wait / store the old bed for two weeks in my garage until they can come back to dispose of it. I have attempted to get their customer service to have the old bed ASAP and the best they can do is two weeks out. I just spent $5500 with them and this is how they treat me as a customer. I am very disappointed and will NOT ever recommend Sleep Number to any of my friends and family. Sleep Number customer care stinks.