The quality of the kitchen set we purchased was a concern after a short period of time. The paint…read morestarted to chip early on. At the one year mark, the screws were literally falling off of the stools. The seating is noisy and weak. Had I not noticed the loose screws someone would have gotten hurt. That was the first and last purchase from Bob's.

My "leather" sofa and loveseat is peeling badly although it has only been used a few times in the 8…read moreyears I've owned it. Supposed to be "genuine leather" seating surfaces are nothing more than a cheap backing cloth with a sprayed on (painted?) coating that started peeling/flaking while it was sitting unused in a spare room. The back of the loveseat broke the first time my teenage son sat in it. When I called about it they said wear and tear damage is not covered. NEVER AGAIN WILL I BUY THEIR CRAP FURNITURE!

Wonderful experience....knowledgeable owner, terrific prices...ordered last evening and was…read moredelivered this evening!!

After 18 months of talking about buying a new mattress and not actually doing it because we weren't…read moresure where to go or what to buy, we decided to come here on the recommendation of two separate friends. It was an excellent shopping experience. We were done in about 20 minutes. The owner, Glenn, knows EVERYTHING about mattresses. We walked into the warehouse and he asked if we wanted to look around on our own or wanted some suggestions. We asked for suggestions. He zeroed us in on three models, had very detailed info on each. (His website also has a lot of great info.) Great prices. Next-day delivery plus removal of the old mattress. Also sells sheets, pillows, metal bed frames, and mattress covers. Since we were moving from a queen to a king, that was all really handy. Also, he works with manufacturers to get flippable mattresses, which are hard to find now. He said that one-sided mattresses are basically like buying half a mattress. People will go to him specifically for 2-siders. He says he doesn't advertise because he gets so many referrals. We were so impressed with him, we actually called the next day before the delivery and asked him to throw in a second mattress to replace one from another bedroom. I felt fine just buying it over the phone because he's that knowledgeable. He also gave us a bit of a discount for buying two. "I'm a long-term operation," he said several times. He wants customers for life. Mattress is good so far. A little firm but it takes a while to break them in. Also, as Glenn pointed out, a mattress can always be made softer with mattress toppers but it cannot be made firmer. Highly recommend!

We had the pleasure of working with Gary yesterday and he helped us find the perfect mattress. He…read moreis extremely knowledgeable and just an overall great person. He made the process painless and we couldn't be happier. I highly recommend this location!!!

what a debacle! Making the purchase of the mattress was not difficult. Having my payment posted to…read moremy purchase after four days still hasn't been resolved. The salesman wasn't able to match my payment to the purchase, neither was the IT department. I placed a call to the corporate office, the representative seem to be knowledgeable, Professional and courteous. I was told my issue would be reported to the district manager and the regional manager. She assured me my issue would be resolved. Here I am three days later, and nothing has been resolved! My payment is posted to my visa, Mattress Firm has my funds. additionally, I asked my salesman to credit my account, and that isn't able to be done either. I haven't heard from the district or regional manager either.

I explained what I was looking for and was shown multiple options one of which fit my needs really…read morewell. Very pleasant experience at Mattress Firm Warminster

I needed a bed for my daughter at college and didn't want to spend a lot of money. I was also in a…read morerush. Nancy made it easy, was fast, gave me a great price and was super professional.

We didn't even buy a mattress!!! Sileem was great!…read more My fiancé and I went in knowing we were NOT buying a mattress that day but just wanted to look at prices and try mattress before we actually bought one. We told Sileem that and he did not push us to buy one he gave us great advice on how to figure out what type of mattress we wanted, our budget, etc. We will be back!!! Unfortunately Sileem was only in Willow Grove for that day but he did recommend talking to a man named Gary! I felt so comfortable trying the mattress's we weren't getting that "you have to buy now" feeling. It was just so nice being able to look around, lay on them, and get advice without having someone breathing down your neck to buy!!! Again we will go back and hopefully find our mattress! I will review again when we find our bed!

The good - I had an excellent buying experience at the Willow Grove location. David, our salesman,…read morewas very helpful. I explained I needed a twin bed for my 89 year old dad for an assisted living facility. He did a great job directing us to a set that was reasonably priced, but would be comfortable for a senior. He was able to schedule delivery for the date I needed. The very bad - delivery service, which they charge $99 + tax for, was horrible. I received an email the day before the delivery date with a 3 hour delivery window - 10:30am-1:30pm and a website link to track the delivery. At 1:30 the projected time slipped to 2pm. At 3pm the driver finally called and said he would be there in 10 minutes. 20 minutes later he called and couldn't find the assisted living facility. I gave him directions and after another 3 calls with him he finally arrived at 4pm. The next day I spoke with Chris, the store manager, to complain and he immediately said they would refund the delivery charge and was extremely apologetic for the delivery problems even though it is totally out of his control. Hey Corporate Management - listen up - you need to significantly improve your delivery service. It reflects poorly on the company and makes it really hard on great store associates like David and Chris to do their jobs.

Victor Patalano is an ambassador of professional customer service!…read more Let's collaborate! Thanks, Jack Bosma 1-862-200-1469 https://wa.link/c9h5bn https://api.whatsapp.com/send?phone=18622001469 https://t.me/jackbosma https://meetn.com/jackbosma tutorjacknetwork@gmail.com "Inspect what you expect."

The owner will tell you that the mattresses are new but they're not they are returns from customers…read morethat are unhappy or old store demos. Most of the mattresses are defective. That's why the price is so cheap. You think you're saving money but in the long run you'll just have to go elsewhere and buy a new mattress. The owner becomes defensive and yells when you question him about his products and will even hassle you trying to sell you a marketing course that he created lol I would stay clear of this place!!!

I was extremely impressed on my visit to this Mattress Firm located near Wegmans in Warrington…read more From Gary Bailey, the salesperson who worked with me, I received an education rather than a sales pitch. Gary was low-pressure, well versed in his subject matter and a gentleman. As someone who is turned off by typical retail salesmanship, I genuinely enjoyed working with Gary. Mattresses are more expensive than when I bought my last one 23 years ago (I know; like I said, I've received an education). But mattress "technology," or at least design and materials, has changed as well. Since we spend one-third of our lives sleeping a good mattress matters. I'm looking forward to receiving my new mattress shortly. The financing options Mattress Firm offered made it much easier to make this important investment. Importantly, Gary and his team are brand agnostic. They really do focus on helping you find the right mattress for you rather than "selling." If you visit this location, ask for Gary and I promise you'll thank me.

My wife and I went to Mattress Firm in Warrington Pa. We were promptly greeted by a professional…read moreand kind sales representative Angie. She was very knowledgeable and really listened to our thoughts and concerns which helped us to pick an awesome Mattress. Then we were so surprised that delivery would occur only 2 days later. The delivery team did a great job removing our old mattress and installing the new one. This entire purchase experience was so pleasant with no surprises. We highly recommend Angie at Mattress Firm in Warrington.

If you're shopping for mattresses, make sure you plan to visit Mattress Factory first. My family…read morehas bought 3-4 mattresses through them so far and each experience was wonderful! No complaints whatsoever! The latest visit, my husband and I have our little girl with us because we're trying to pick out a mattress for her and her little sis. The staff, Kevin, didn't mind her roaming around when I am trying to control her a bit cause overall it's a business place, not a playground or amusement park now. Kevin was professional and wonderful to work with. He analyzed what we're looking for and the types and models we're ranging to get and showed us the floor demo for us and our daughter to try. Kevin was not only professional, but also quite friendly. Great discussions and stories we had while shopping our choice of mattress. Very pleasant shopping time there for sure.

I have an awful experience. The mattress was so uncomfortable I literally couldn't sleep. Very hard…read moreto donate the mattress but I finally found the charity that would take it. This business will do nothing after you've paid. They tell customers did they write a positive review, they may win coverage of their entire balance. I took a $1,600 lost after 4 weeks of not being able to sleep. I got a fabulous mattress from raymore and flanigan.

Shopping for mattresses has never been an enjoyable experience for us until we walked into Raymour…read more& Flanagan Jenkintown PA store and met our wonderful salesperson Mohammed Mustafa. He was so helpful in our decision making. R&F has a ton of mattress sets to try. We wanted a luxury bed and found exactly that in the Temperpedic King sized Lux Dream Hybrid adjustable bed. Mohammed was able to work a fair price and we accepted delivery only 2 days later. We highly recommend considering Raymour & Flanagan to furnish your home. We're returning soon for dining room and living room furniture next.

Be on the look out for old mattresses cluttering up the streets…read moreIf your thinking about purchasing a new mattress avoid Raymour & Flannigan . They will refuse to take the old mattress unless it's pristine & wrapped in plastic. Our 30 year old mattress had one stain no rips & they acted as if it was contaminated. I won't make the mistake of spending $2,500 in this store again. Their store policy stinks & so do they.