Had a great experience getting a mattress for my daughter's room. Ben was so knowledgeable and…read morehelpful. We were in and out in thirty minutes, mattress was delivered seamlessly the next day.

Had an awful experience here before and left a review, but at that time mistakenly left it under…read morethe Hatfield location which is closed. Once again was looking for a mattress for another child of mine. Already had financing through a third party and unfortunately my only local option was Mattress Firm. When we got there (same salesmen too...ugh) I informed him I had financing and would be using Apple Pay in order to use it. Told him a budget and as a typical salesmen tried to get us out of that range. Can't blame him for that but to do it by trying to make me feel like a horrible mother by saying things like "I'm sure you want your son to get a good nights sleep" "He needs rest for school" and when I told him my son doesn't spend many nights at home because he is almost 20 and probably sleeps on couches and floors so doesn't need a crazy expensive mattress "well when he is home don't you want him to get a good nights sleep so he doesn't wake up sore and tired if he is sleeping on floors". The way he kept going on and on about what seemed to be my lack of concern for my son.... not cool. I wouldn't be there getting him a mattress if I didn't have concerns. Anyway, we finally find a mattress at my price point. I'm ready to pay. Oh wait, they don't take Apple Pay. What? Wasn't that one of the first things I said to you? I needed to pay that way. So he proceeds to get me financing through them. Comes up with a payment of an amount that I had repeatedly said was more than I wanted to spend per month. Repeatedly said it. To him and aloud to my husband. Was this guy not listening to me at all tonight? We were the only customers there. So I say forget the deal on this expensive mattress I'll take the other one we talked about. Oh nope... we can't finance that one. It's not expensive enough. OMG. I wasted close to 1 1/2 hours at this place with a salesmen that was awful last time I dealt with him (that time we went across the street and got a mattress) because he lacks the ability to listen. Had he told me they don't take Apple Pay when we walked in the doors we could have avoided all this wasted time. Had he listened when I told him I did not want my monthly payments to be that high...I wouldn't be so frustrated with this place, and him. Never again. I'm the idiot for thinking I could go in there and have a different experience then I did the first time. This guy needs to find a new career or put on his listening cap... or maybe both. I would like to add we stopped into our favorite mattress store across the street from this place first to see if they took Apple Pay, and our favorite salesmen Andrew was there and knew immediately that they did not. Bummer. That's a man that knows his job and place of employment.

Bedmatch finds your perfect mattress. The staff is so helpful. Made a confusing purchase quick and…read moreeasy. Right next to Chipotle. Thank you!

I cannot express enough my dissatisfaction with my experience with purchasing a Kingsdown mattress…read moreat Mattress Warehouse in Lansdale. In our initial experience Paul was very helpful and did not pressure a sale. He walked us through the Bed Match system. Had us do our thing and guided us based on its recommendations. We settled on the Kingsdown Sunham Plush mattress was the best for us. The delivery was reasonable and we were excited for the mattress. Mattress Warehouse has a 120 day trial where you can pay to destroy the mattress if you don't like it, don't recall the exact amount but around $125. We honestly never expected to have to pursue this option but surprisingly we hated the mattress after 30-60 days. We didn't choose to pursue the replacement until close to the 120 days as they kept assuring us the mattress would break in. They do require you to use the new mattress at a minimum of 30 days before taking them up on their Comfort Guarantee. We went back to the store to discuss the Comfort Guarantee and our options. They had made it clear that the new mattress would have to cost more than the original. The mattress we received net weight filling was about 9lbs different from the floor model. We felt duped and wanted some sort of expectation because of this to make things right. That is not what happened. We let Paul know, he said he would contact his management and Kingsdown. He told me I should expect a call from Kingsdown. They assured him all mattresses go through a QA process and it "met" their testing or passed the expected thresholds. I waited a week and never received a call from Kingsdown, which was shocking. I then asked to get a call from Mattress Warehouse. Paul said he would try. I again received no call. I went back to the Lansdale store to express my concerns and displeasure. He had an email supposedly promising to call me. He offered to let me read it but at this point I simply express how disappointed I was. Asked what if anything they would do around the mattress disposal fee for the replacement or ideally covering one or both. He called Joe (his manager) in front of me. I was unable to speak to him myself but he asked if there was anything they would do. Not as enthusiastically or emphatically as I would have wished but he did at least call. Joe said they will do nothing and that we are lucky if they will authorize it that we can even do the comfort guarantee process. We did decide that it was not worth the fight and we would just warn others via reviews. I expressed this fact to Paul so I'm sure it won't be a surprise to him if he reads this. We ended up going with a Simmons Beauty Rest Series three. My wife's back pain and my shoulder pain magically disappeared almost completely the first night and I feel amazing ever since the switch. I'm glad they at least did the exchange they guaranteed but with the filling discrepancies I feel I was duped. In addition, we had to wait about two weeks after we paid for the comfort guarantee money which was around 750 dollars to get the new mattress. The absolute least they could have done was get it for us the next day. Mattress Firm for everyone's knowledge has similar guarantees but there is no monetary limits on the new mattress. You can get a cheaper or more expensive mattress. You will either be refunded or pay the difference. There is also no mattress disposal fee. Finally, they get you the new mattress the next day. I wished I had shopped around more. Mattress Firm's price was equivalent to Mattress Warehouse but I apparently would have had way less of a stressful experience. Based on my chats with I think, Ron at the King of Prussia store, I believe I either would have received phone calls or would never have felt it necessary as they would have done everything to ensure we had a mattress we loved. I don't recommend Kingsdown first and foremost. Mattress Warehouse's management team should be ashamed of themselves. Go to Mattress Firm or some other retailer. Buyer beware.

The owner will tell you that the mattresses are new but they're not they are returns from customers…read morethat are unhappy or old store demos. Most of the mattresses are defective. That's why the price is so cheap. You think you're saving money but in the long run you'll just have to go elsewhere and buy a new mattress. The owner becomes defensive and yells when you question him about his products and will even hassle you trying to sell you a marketing course that he created lol I would stay clear of this place!!!

We were very happy with the price of the queen plush mattress and box spring we purchased. Vic was…read morefriendly, very knowledgeable and had a wide variety of mattresses made from different materials and at different price points. He even sells those affordable mattress in a box kind, the one that unfurls and becomes a real, comfortable mattress. We were impressed. Vic was able to deliver both mattress and box spring the day after purchase. He delivers alone, I suspect, and is quite capable of doing all the work himself, but since you got a good deal on your new mattress, it would be nice to help him if you can (these are MY thoughts btw) He also takes the old mattress and box spring to dispose of, which costs about $35, same as our township, but I don't have to drag it out on big trash day. If any of the big places say they take your old mattress away for free, it isn't true. It has been two weeks since our purchase. I wanted to wait to see how my son liked it. He loves it. Thanks Vic for being so accommodating and for your quick delivery, funny jokes and quality mattress and box spring. We will recommend your store to all.

I was a regular Raymour and Flanigan customer, but this latest incident will end my relationship…read morewith them. I bought a couch 16 months ago from them, and last week, the stiching in one of the pillows came out. Looking at the pillow, it is obviously a flaw in production, so I went to Raymour and Flanigan to see if they could replace the pillow. Instead, they said without the extended warranty, they would not look at it. 4 months out of warranty on a pillow. If your quality is not good, make it right for a customer who has bought and will continue to buy. A pillow. Now they will never see me again or my dollars. Over a pillow.

We've bought from this business and location multiple times. They serve the entire retirement…read morecommunity in which I live. They are always as professional as you would imagine a furniture business to be. They are careful to not damage doors or anything else. They take back what they brought of it does not work: They bring a working furniture piece, say their cost. Recently with a new manager, they graciously let us violate our agreement and not accept a special order (no unique design factors) without any penalty. The sofa quality is exceptional.

Nice salesperson, honest place with a decent selection we are extremely happy with Jason's…read moresuggestion of mattress.

Go see Jason and Charles. No pressure and very helpful!…read moreBedmatch helped find the perfect mattress

We had the greatest experience purchasing a new mattress. They have the bed match that tells you…read morethe best bed for your body. The first bed we tried was the bed we choose. We fell in love with the adjustable frame and can't wait to get it in tomorrow. Lawrence was the friendliest and over 20 years experience in the industry. His knowledge was amazing. I never knew bedding could be so advanced. I am looking forward to enjoying a great nights rest in a KING SIZE BED. We would highly recommend!

Went to buy a mattress for the first time as an adult so I had no idea what I was really looking…read morefor. I was immediately greeted by Cole who was so willing to help. Asked me questions and guided me to try out different options so I was guaranteed to make the best choice. Ended up with a tempur pedic and he made it easy to schedule delivery. Although didn't have all the answers right away he worked quickly and efficiently to provide the answers. Great job Cole!

Absolutely the most helpful service. Has complete knowledge of their products. Was able to…read morerecommend the best product for my needs and circumstances.

Today, I had the most rewarding experience I've ever had in buying a Mattress. My salesperson was…read moreNina. Nina was extremely pleasant and professional with a vast amount of knowledge concerning each of the mattress sets on display. She shared what we could expect from our purchase based on their differences. Nina was patient and acknowledged our questions both individually and as a couple. She covered ever detail of the sale inclusive of the delivery, making us aware that she would phone us the night before delivery. What a beautiful soul and a consummate professional! I would highly recommend Nina and Mattress Warehouse to any friend interested in buying a new mattress. Iris Roundtree

The salesman was great, we were in and out and found a great bed for a great price. Delivery was…read moregreat and they were fast and set it up perfect. So as far as service and staff 10/10. Only thing not so great is after they left the next couple days I have been seeing and finding carpet beetles which I have not seen one in the five years we have lived here until this bed came and I'm finding them on the bed whenever I do find them. So, not so pleased with that but taking it for what it is at this point.