When I first moved to Philadelphia, my mom thought that it would be a great idea to buy me an air mattress instead of a real one to save transport hassle and money. What a mistake! I used it for about a week and my back was killing me, not to mention it didn't even begin to fit in my bed frame! So, being new to the area, the desperate hunt for a mattress store began. Sleepy's was close to my apartment, so I checked there first. Horrible. I needed a no-frills queen size mattress on a graduate school budget and I needed it ASAP. The salesman was nice, but he was trying everything in his power to get me to commit to a mattress, cover, and some special head-cooling pillow before leaving the store - a mattress that was going to take a week to arrive and that they were going to charge me $99 to ship to my apartment right around the corner! No thank you! Then I found the Mattress Outlet. It seems too good to be true, but it isn't. Vic met me at the showroom and inquired about my budget. Embarrassed about my lack of money, I hesitantly said that $300 would be my absolute upper limit, but I knew even that was a stretch. To my surprise and relief, he cheerfully replied that $300 was a lot and he had just the mattress I needed for something around $199! He told me I didn't even need to buy a box spring since my bed is a slatted Ikea frame! In 2 or 3 days, he delivered the mattress to my apartment free of charge and even helped me carry it up the stairs, as I'm just a tiny person! He told me to hold off on my review until I was sure that I loved the mattress and could write an honest assessment. Well, it's been months now since my initial purchase and I still couldn't be happier! My bed looks perfect, I have the support and comfort I need, and I sleep so soundly here that I'm actually worse off when I visit home! Thank you so much, Vic, for being an honest salesman and all around nice guy. read more

Wow! Let me just start by saying what AMAZING customer service Vic provides! Here is why I recommend and give 5 stars to The Mattress Outlet.... My husband and I needed a mattress for our 2nd guest room *quickly* as we were having extra guests stay for a Halloween party that night. We had just bought a mattress (in stock) from Sleepys the day before with the condition of sale dependent on whether they could deliver it the following day- long story short, Sleepy's was not able to deliver and the mattress order was cancelled. I quickly searched for an alternative & happily found Vic at The Mattress Outlet. I knew what kind of mattress I wanted & called to find out what they had in stock. Vic- the owner, answered the phone and kindly assisted me by explaining which mattresses he had available that were comparable to what I had ordered at Sleepys. He suggested I come in to feel the mattress we discussed in person to make sure I was happy with it. When I got there, I loved the mattress, bought it but explained how I needed it that day! I felt so bad putting that pressure on him to deliver it within hours- BUT HE DELIVERED! He came within 4 hrs. of the time I bought the mattress- he said he would be at my house from 2-3 and he was! He even texted when he was on his way- thank you! We carried the mattress & box spring upstairs and despite having an extremely tight right angle for the 2nd flight of stairs - he made it work! I can't say enough about how appreciative I am for his efforts & grateful that I found a good mattress salesman! Oh and to top it off- our guests said they mattress felt great & we saved +$300 from Sleepy's final price & were within the radius for free delivery. Overall Vic went above & beyond and I loved supporting this small business- thank you! read more

I've seen the sign "Mattress Outlet" outside of what looked like a home 1 car garage many times while driving home. So when I became interested in new bedding I decided to stop by to just take a look before I went to a more "reputable" place. Before I ventured out I decided to check for reviews for the "Outlet". Well, I'm such a cynic, so reading nothing but glowing reviews gave me cause for concern. Nobody's perfect I thought. Well you might not believe this but Vic at the owner was perfect in matching a mattress with my taste and budget. This no frills, straight talking, down to earth place will leave you just as happy as the rest of us. Not only should you just let Vic do all the talking but you would be remiss if you didn't ask about his (patent pending?) "Roll Test" I will never ever go anywhere else. Vic is the bomb! read more

My girlfriend located The Mattress Outlet online while we were shopping around for a mattress. Our former mattress was sinking in the middle due to age. Even though we rent our apartment from someone who owns a furniture store that I know personally and could have easily got me a deal, his pricing was a bit steep. Vic was extremely flexible (my gf and I both work and he was able to meet up at night) in regards to when he could meet. Oftentimes, a salesmen will try to sell the most expensive product, but Vic didn't do that. He gave us a beautiful brand new mattress for an phenomenal price. He even assisted me with strapping it to the roof of my car. I highly recommend The Mattress Outlet and will be referring friends/family. Thanks again Vic, I haven't had a nights sleep like that in a while! read more

This is my first time writing a review on Yelp. I wanted to do so because we are SO pleased with our mattress!! My fiance and I first went to Sleepy's to look for a new mattress. After balking at the price we decided to do some research online and that's when we found Vic and the Mattress Outlet. After trying a bunch of other mattresses, we finally found one that we both loved- only to find out that it was over $2,000 LESS that what we were originally going to spend. Vic took the time to help us make the right decision, gave us (not only a good price but) the BEST price (we checked online and he was drastically cheaper than the same mattress sold elsewhere), and helped us get the mattress upstairs THE NEXT DAY! read more

Vic was great to deal with and he is very responsive and flexible to work with. He is honest and takes time to review your options and friendly to boot! We found the whole process to be painless and plenty of mattress options to select from. The bed and night stand we purchased is beautiful and would have paid double at a furniture store, like others mentioned he will deliver box spring and mattress for a small fee and well worth it. He's a great local business man and we will refer other to him, read more

At my visit I could not find the right mattress for my back. Vik was so kind and let me try them and helped keep track of which did what. And he even helped me weigh them financially and told me warranties on each. His customer service was outstanding! He truly went above and beyond what I expect from a normal shop. Other than that, I ended up finding the right queen mattress and got it delivered that same day. Nice selection, great pricing, wonderful staff. Five Star Service!! read more

I'm a student at Arcadia, new to the area, and was referred by someone who had great service in the past. She was right; Vic was very friendly, honest and genuinely wanted me to find the most comfy mattress while staying within my price range. Prices were great and the quality of the mattress is wonderful. He offers delivery which was very helpful. Overall a great experience, I highly recommend the mattress outlet!! read more

Great owner, great prices, great merchdise. What else could you possibly be looking for. Vic , the owner, is honest and concerned with you getting what YOU want. There is seriously no reason to go elsewhere. The only reason to go someplace else is if you want a fancy showroom, with a pushy salesman and way overpriced mattresses. Make a visit, you'll see what I am talking about!! read more

I recently bought a split queen box spring from The Mattress Outlet and couldn't have been happier with the prices and service. Vic even helped me tie the two box springs to the roof of my 4-Runner at no extra charge, and gave me the reusable tie-downs to keep (and an extra one because it was an especially windy day). I would highly recommend this place to anyone. read more

Service here was phenomenal. I was moving and could not fit a queen sized box spring up the stairs or through the second story window. Had to get a split queen box spring at extremely short notice Found this place online and got excellent service at a price cheaper than any other box spring I could find from even the largest major retailers. read more

Great business! Owner was friendly and extremely accomodating, he opened up his space for me to come in on Sunday morning to look at a mattress and about 20 minutes later we went home with what we needed for an excellent price! He even helped us load up the mattress and box spring! We will be returning when we need another one! read more

We have used Mattress Outlet of Abington for 2 purchases... one for our home and one for our son for his college apartment. The purchase included delivery and set up. The service is great. Vic knows his stuff. He treats you like he would treat his friends. The prices are LOW. Highly recommended. read more

Victor Patalano is an ambassador of professional customer service! Let's collaborate! Thanks, Jack Bosma 1-862-200-1469 https://wa.link/c9h5bn https://api.whatsapp.com/send?phone=18622001469 https://t.me/jackbosma https://meetn.com/jackbosma tutorjacknetwork@gmail.com "Inspect what you expect." read more

Purchased a queen sized split box spring & saved about 50% off big box prices. Vic was very helpful and did offer delivery. We ended up picking up our items and was a very easy transaction. Will highly recommend to anyone & will be return for future purchases. read more

This was the best experience I had buying a mattress. It was not stressful at all. Vic was very knowledgeable! He made sure we found the best mattress that worked for both my husband and I. I highly recommend The Mattress Outlet. read more

UPDATE: Three years later, I called back for another purchase and the amazing Vic remembered our family, down to the last detail. Once again, perfect service and no fuss! There is no better place to shop for your mattress needs! read more

Vic was extremely helpful and guided me in the right direction. He also allowed me to make an exchange when I made a mistake in the mattress I ordered. Great experience, very good pricing and would highly recommend. read more

Vic was professional, and knowledgeable. We recently purchased a full mattress set for our son. We gave Vic some criteria, and he exceeded our expectations. My son does not want to leave the new bed. read more