The quality of the kitchen set we purchased was a concern after a short period of time. The paint…read morestarted to chip early on. At the one year mark, the screws were literally falling off of the stools. The seating is noisy and weak. Had I not noticed the loose screws someone would have gotten hurt. That was the first and last purchase from Bob's.

Stay away! Crap furniture that either arrives broken or doesn't last. Insurance is a scam, white…read moreglove delivery is a scam. horrible customer service. Not sure how this company isn't bankrupt! Go on FB to Bobs Discount Furniture Nightmares for proof. BTW - they scrub any reviews on their site that are less than 5 stars. The fact that everything has 5 stars should be a huge red flag to shoppers. Total deception.

First of all I would have rated my experience as a MINUS star…read more From the very beginning to our "no solution result" I would recommend you as the customer do your "complete" homework on the furniture and material etc you purchase. Do not count on the sales person explaining anything about material, construction etc. even when you ask specifically about "durability". ( I spoke and dealt with Roseann) Then when you notice a "defect", yes a customer can say "defect " ,in your furniture the Oskar Huber customer care group ( spoke to Ann) has every excuse from the manufacturer ( fault them too) that ends in no solution for the customer. In other words, as the customer you are told in not so many words to "just deal with it". Oskar Huber is suppose to be a class A furniture store. My experience after purchasing a 3500 dollar sofa was dreadful and I will never consider this company with any future purchases.

A family owned business that sells quality furniture made in the US - not cheap Chinese crap - is…read moretruly a rare thing. I love the store and I've gotten so many beautiful pieces for my home. It's truly sad that many people don't even understand the difference between a place like this and big box chain stores. I appreciate the high quality products and wonderful customer service from this legendary store.

Store was messy, not organized so it was hard to find what you were looking for, advertised…read morespecials not marked at all so you wondered around the store looking forget about finding someone on the floor you could ask for help finding a item. The advertised specials I came in for were not available when I stopped in , can't remember the last time I got what I came for. My daughter bought a chair only to find out it wasn't the right one,was in the wrong display box! Seems like over the years the deals are not as good. On a lot of the items I'm interested in there's limited inventory or none and selection not so much. Don't go as much as I used to, deals aren't that spectacular and just seems like a waste of time.

I was looking at a box spring, and it was ripped on the side. A sales associate that was helping us…read morehad another sales associate whisper something to him that we were complaining it was ripped and then she came over very rudely and said you don't have to buy it very unprofessional, will not be going back to the store

They have so many tables and chairs to decide from. They have some in stock, and many others can be…read morecustom made. Their furniture is fairly priced and is good quality. They also have excellent customer service. I was very impressed, and ended up buying a beautiful solid wood table.

Staff was very helpful selecting the right size dinette sets ​for our small kitchen. The set…read morearrived securely wrapped in moving padding the delivery team was friendly and efficient. We LOVE the beautiful set we purchased. ​​​

Highly recommend BIG store with lots of great deals!…read morePrices are fair, with Senior discount days. Easy to shop. Dedicated and friendly staff. Great value, and service.

We love this ReStore and the location. It a little far but we still travel far to get their. Lot of…read morefurniture, paints, household items, yard sets, tools, rugs,and much much more to choose from. We painted our house with the paint from here. And Everyone come to our house they love the colors. I forgot the name of the paint that in the picture. This color is in my living room. You can find all most anything at this location. The some of the staff act like they don't want to work their. And the manger is nice. They also have a senior discount on Wednesday. Which is great for the them. And for it to be a large wear house the place holds a lot of items they even have thing for your garden. Some days are really crowded. But you will find something to buy. I don't care it's a picture frame. I wish that I live closer so can go everyday to see what they are getting in. People drop items off everyday all-day up until they close. They sell new and used items. This location has a silent auction. They even sell clothes. You can shop on the website. And if you buy something and don't have enough space in your vehicle you can leave it for a day and then pick it up the next day. Absolutely love the store. Go check it out.

We visit a lot of Kirklands and often purchase things. The staff here is rude. Today there was a…read moredisplay of items with a sign saying 75% off. We took our purchases to the register and there were no employees and a line of customers at the register. Finally she came out from the back room. She told us the sign was in the wrong place. Took our item and put it back on the same shelf and put the same sign right next to it again. Update 8-1-22. It has now been over a week since I submitted my complaint on their website. I have email to follow up several times in still have not heard from anyone. On Friday I reached out to Christy at the corporate offices and left a voicemail. She never called back either. Today I tried to get in contact with Mr. Woody (Steve) Woodward the CEO. Let's hope someone responds soon.

We had purchased something from them they didn't have in stock back in April. After them not…read moreshipping it for 3 months we had to call ELEVEN TIMES to get the order canceled. "It will take 7-10 days", this is their standard bull**** explanation. July goes by, August, Septembe, October... it had been so long we kind of forgot about it. We began calling, emailing customer service back in November. Numerous calls, emails, nothing. I finally reached out to them on 1/4 on Twitter and asked where the refund was. Again, this isn't $5-10, this was almost $200. They researched and said it would be refunded in 7-10 (that's their favorite numbers) days. No expediting, no we will fedex it to you because we F'd up and would like to keep your business, nope... We will send it snail mail. 2 weeks later it's still not here. Oh, when I asked about them doing something to compensate for their mistake they sent me a 25% off coupon that can't be used on 90% of stuff in the store. Customer service for these clowns must be run by Mrs. Lippy's 3rd Grade History class. Why do we have to do so much legwork to get you to fix something you totally screwed up?? Unless you hate yourself, don't shop here.

Horrible business practices. Lies,, lies lies. Make up prices on the furniture as you askread more

Bought a twin mattress for $600 and it feels used and dented only 3 weeks old only slept on it 2x…read more and no one will make good on this Mattress and I will be going to small claims to file against them ! Do not buy a SERTA co sucks

I found the owner, Theresa, to be very friendly and accommodating. I called to donate three large…read moreitems, and they were picked within just a few days. I will be sure to visit the store in the near future. Looks nice. Highly recommend!

Their website says they will pick up unwanted furniture for free and treat it as a donation. When I…read moretalked to the woman at the store she said they don't do this. She said I have to hire a mover to deliver the furniture to them which they will treat as a consignment. If they don't do this they should remove it from their website.