I love Matto Espresso and have going there several years. However I had the worst experience at the store (1205 2nd Ave, New York) today (Nov 14th, 2022 around 2:10pm) . I bought a product and it was $3.27 including tax. I handed the cashier a twenty dollar bill and 27 cents then the cashier gave me only $16 back. One dollar short. So I went back and told her I got $1 short then she couldn't understand or didn't remember how much I gave her even though I was the only customer there. Then another worker(who looks a senior worker because she's been there since before) who was checking phone when I came in and then she came to cashier and she started getting irritated and yelling at me "How much you paid? You paid $20, right?" Then she gave me $16 plus some change. She didn't let me explain and also was so harsh and angry that I paid $20 even though I tried to tell her $20.27. Then finally the junior worker who got my money told senior worker "She gave me $20.27" then the worker who was yelling at me finally gave me $17 change without apologizing. Then the senior worker told the junior worker, "Don't make a mistake" or something like that. If they cannot do mental arithmetic, they should bring own calculator or the company should provide a calculator for them. I was so shocked with her attitude towards me and it took so much time to get $1 money back...I was so traumatized and won't go back to this Matto Espresso for a while. read more