This place is great- so good I'm inclined to write a review about a pediatric dentist!! The office…read moreis run so efficiently; the hygienist are great- and the kids enjoy coming. I am so impressed that the kids are seen at appointment time, in and out with a cleaning and the Dentist was present & on time. The ladies explained everything going on for the parents and my kid loves he gets to lay down and watch a movie, then a prize at the end of the appointment. I look forward to coming here and feel the experience is going to remove the stigma of dentists for the next generation. Kudos to the office!

Dr. Kilgore is amazing. We've been to other offices that were just in a hurry to get the kids in…read moreand back out as soon as possible. Not Dr. Kilgore..she checks EVERYTHING to make sure all is currently well with my children and also goes over preventative care that should be done. We saw her today and I've never been so pleased to see what an amazing job she does. She is someone who genuinely cares about her patients. I've never seen her without a smile on her face nor have I ever met a Dr that will take as much time needed to explain things to the children, as well as their parents. She remembers us every time we step foot into the office and makes us feel so comfortable. My son ADORES her. He loves seeing his favorite Dr, as he would say. She sits down, chats with him about school or what's new in his life. I couldn't be more grateful to have her as a dentist for my son. She always asks how I'm doing and always offers a helping hand. It means so much to myself and my son. There need to be more doctors and people like her in general. She is a genuine kind hearted person. Not to mention our hygienist is so sweet and is someone who is very experienced. We have her every time we are in and absolutely love her and what a wonderful job she's done. If you're thinking about taking your little ones to the dentist and you want your child to have a staff that is so kind and compassionate, then this is definitely the place to go. Again, coming to see Dr Kilgore was a major score for my family! It takes someone special to be a pediatric dentist and she's just so naturally good with our children and they never have any fear of coming to the dentist. Five stars is definitely not enough to say how great Dr Kilgore and staff are. You all are sincerely amazing people and are so good at your profession. Thank you Dr. Kilgore for everything you have done to help us!!

So my children were patients at Kalamazoo Family Dentistry. In 2019, I suffered a nervous…read morebreakdown and had to be hospitalized for Complex PTSD, clinical depression and acute alcoholism. I was a police officer, sergeant and SWAT operator for 20 years and the job took its toll on me and on my family. During this time, my youngest son was treated at KPD and there was a small co pay of approximately $100 owed. The bill unintentionally was overlooked, while I recovered, had to medically retire from my career that defined who I was and my family was recovering and learning how to function post job, post alcoholism, post untreated mental illness. Approximately 6-8 months later, we were notified that we had been expelled from the practice for non payment. I immediately called them and tried to make it right, but to no avail. The office manager blatantly told me that I could pay the balance, but my children would NEVER be allowed back as patients. Since then, we have searched and searched for a child dentist. The. COVID 19 happens. My children continue to go untreated, dentally, because we were kicked out of our place and we couldn't find another place during the pandemic. February 2022. I finally get my dentist to see my daughter, because she is complaining of tooth pain and she's crying. My dentist referred my daughter back to Kalamazoo Pediatric Dentists. So I call the office and I tell the manager that my daughter is in a lot of pain and that she has an abscess tooth that needs to be fixed. I told her that my dentist had prescribed her a antibiotic, but that she desperately needed to be treated. I told her that my daughter is comfortable with Dr. Van and that she wants to come back. She told me straight up, without pause or hesitation, you are expelled from our practice. No concern about my daughters health, no regard for our being upstanding patients and paying all other bills on time. Just the attitude that we don't need your business because we have an overflow of patients so screw your problems. Oh and screw your daughter too! My daughter is 8 years old. That office manager and those dentist is should be ashamed of themselves.

Great front desk communication and cleanliness! Love the play area, rewards , and aspects for kids…read more We moved from another dentist to this one to help with my daughter not doing great in the chair. Hygienists are always welcoming and try to make us at home the first time. However, This time around was different as the appointment went on to finding out my daughter had a cavity , the whole mood of the appointment changed . The dentist was very short, he didn't get any tips for helping for future cavities - with the type of teeth she has it's likely to happen again . He made me feel as a bad parent this way and the hygienist pretty much followed suit with the same . Hopefully next time around will be different but as of now looking for another kid friendly dentist as this was a huge turnoff .

I had two teeth pulled, one at Zent and one at the large corporate dentist nearby. The difference…read morein the two experiences was night and day. I'll never go anywhere else besides Zent Family Dentistry.

Dr. Steve is great so was my hygienist. She did a great job cleaning my teeth and really took the…read moretime and care to explain to me exactly just how to use I Oral-B electric and the water pic I purchased there and get a 20 rebate back ! I needed a new dentist and that one didn't let me down. I have been going to the same dental clinic for a long time, But the wait just to get my teeth cleaned was almost a year and I decided to find something closer to home and this was it. And their new building is very nice and clean well cared for. Even the ladies at the front desk were very helpful and kind to me as a new patient. I highly recommend this dentist office.

My daughter has been a patient here for 8 years (starting at age 2) and we are very happy with the…read morecare. Lori, the hygienist, is amazing with kiddos. My daughter needed a tooth extracted and everyone was so helpful and caring. They have flatscreens on the ceiling so the patient can watch the cartoon movie of their choice while having the tooth removed. My daughter still talks about how it did not hurt! If your kiddo needs a tooth extracted, do pay the extra $75 for the nitrous gas that insurance does not cover. It smells like strawberries and helps them relax a bit without making them too sleepy. It just helps take the edge off if they are nervous. We did this and I am glad we did. I have been very impressed with Dr Wang and her team!

Disappointing in they only accept Deltal Dental for insurance. I guess we aren't ever going back.read more

I had a veneer fall off . I've had it for over 20 years . The staff got me in to see Dr.Knight the…read morenext day. I had temp put on , one week a new put on . It was seamless . Great staff and a great Dentist you can count on .

I was a patient of Dr.Jay for many years and loved his hometown feel.if I had any issues a phone…read morecall and I was in before close of the day. Today I can say with covid and a new team and new dentist that unfortunately does not accept my bcbsm insurance. It cost me more out of pocket to get the same services. I must say the new hygienist is very good .Dr. Hillary is a great Dentist and while dental work is the price of a car to get my teeth fixed ..I believe my teeth will be beautiful if I can afford it ..

Dr ONeil has been my sons dentist for the last 5 years, due to Covid we haven't seen her. Well fast…read moreforward to this past week he came home with a toothache and was in severe pain. I called the office and they said we can't make an appointment because there is a balance. Fine I pay the balance and they obviously didn't listen to the parts about the child being in pain and booked him for a cleaning instead. When we arrived for our appointment they were surprised that he was in pain and "had no idea". Told us they'd be happy to X-ray the visible hole in the tooth but didn't have time to do anything to it being that it a holiday and they booked themselves full. Time to find a dentist with their priorities with the child in mind.

This is a great place for children! My 5 year old daughter had very bad experience with a 'dentist'…read morewhen she was just 3 years old, and was afraid of dentists since then. Dr. Spiritoso managed to pull out her 2 teeth ( that were not loose but infected!) without my baby shedding a single tear! I would recommend this place to any parent and kid! Thank you so much, Dr. Spiritoso!!!!!

Highly recommend Dr Christy is the best! Great friendly staff! You won't be disappointed.read more

I came into the practice with low expectations due to my previous experience with other dentists…read more However Dr Todd and his staff were excellent from the moment I walked through the door. I now have been a patient over 8 months and still experience the same professionalism and attention to detail. He listens and is very thorough. I highly recommend this practice.

Great staff, great doctors. Everyone is always very friendly and welcoming. We love this office!read more

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate