Unprofessional, Negligent, and Slanderous--Avoid This Dentist…read moreIf I could give zero stars, I would. My experience with Dr. John Arthur Porter has been traumatizing, unprofessional, and financially devastating. Not only did his negligence cause severe and lasting damage to my dental health, but I also discovered slanderous and discriminatory remarks in my dental records that are completely unacceptable for a medical professional.
I initially visited Dr. Porter in March 2022 for emergency treatment due to extreme pain from an exposed nerve in tooth #19. Despite being referred to him for a necessary root canal, his records falsely stated that, "since she is a female with unusually short hair, she must be here to seek drugs." This assumption was not only completely inaccurate and offensive, but it was also deeply unprofessional and discriminatory. For context, my hair has been short since my time serving in the military--I am a veteran, and his baseless and judgmental remarks were both insulting and slanderous.
Beyond the outrageous comments in my records, his treatment was negligent and harmful. After the root canal and crown placement, I continued to experience severe pain and complications. Despite multiple follow-ups, he ignored my concerns.
In March 2023, he performed an extraction and bone graft under conscious sedation. This procedure, which should have been routine, became a three-hour ordeal of pain, aggression, and verbal mistreatment. His lack of care and professionalism led to post-operative complications including infection, exposed bone, and severe bone loss, which ultimately resulted in the loss of an additional tooth (#20).
I have now spent two years with missing teeth on the bottom left side of my mouth because of the irreparable damage he caused. I require over $16,000 in corrective procedures, including multiple bone grafts, implants, and reconstructive surgery--treatment I cannot afford.
To make matters worse, Dr. Porter has a history of disciplinary action from the Arizona Dental Board, including violations related to patient care and misconduct. If I had known this beforehand, I would have never trusted him with my dental health.
I am sharing my experience to warn others--if you value your health, dignity, and well-being, stay far away from Acute Dental and Dr. Porter. No one should have to suffer the pain, humiliation, and financial burden that I have endured at his hands.