Shout out to Joey for kind courteous and efficient service! He was here on time completed the…read moreservice we needed with excellence and even took time to pet our dogs!

Shane served my system today. I have had the waterproofing done in the basement for 5 years now. It…read morehas held up great and the services include changing the dehumidifier filter and verifying the sump pumps work. The sump has 3 pumps inside it. A low pump, a higher pump if that first pump fails or cant keep up. And then a higher battery backup pump. I feel great knowing that my basement will stay dry no matter what. Shane did a great job today and even called to see if he could come a few minutes early. Its money spent but insurance that my basement stays perfectly healthy.

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

Good crew workers, but absolutely terrible communication from the office staff and supervisors!…read more The guy who did the initial inspection and estimate didn't describe the layout of our crawlspace to the crew correctly, so our 1-day job couldn't be finished on Day 1 (and because the on-site crew couldn't reach any supervisors to get guidance on how to proceed with a new plan since the original plan wasn't right). So a 1-day job that started on July 20th didn't get done until August 1st because they kept saying the crew was coming on a certain date/time but nobody would show up, so I'd contact the office again and they'd say the crew was coming but nobody would show up, and when the crew did finally get back here they had been told that we had removed a bush that was in the exact spot they needed to put a drain BUT NOBODY HAD MENTIONED REMOVING A BUSH TO US! And, once again, the crew couldn't get in contact with the supervisor! When he did finally talk to a supervisor they asked him if we wanted to have the drain set up in a different way that would mean the job got done that same day BUT their warranty would be invalid!! UM NO are you serious?! Absolutely asinine way to do business, I am shocked that they still get customers at all! So yeah, nobody from the office had called after the first appointment went awry to explain the situation and what they would be doing to fix it, nobody called when we had complained of the lack of communication to explain what was going on, but you can be SURE they billed me immediately after the job was finally done! No delays or waiting around to hear from their billing department haha. We will take our business elsewhere next time we need work like this done, for sure.

I had a horrible experience with this company. I thought they had a good reputation, but their…read moreservice was shoddy and incomplete. I had to hire another company to repair and complete my project. When I tried to reach the salesperson, he was rude and then wouldn't answer my calls. I would NOT recommend them to anyone.

I had Crossroads Foundation come out and check our foundation to see if work was needed. They were…read morevery knowledgeable gave me a very thorough personal assessment. They were very honest and did not try to sell me something we didn't need. I had a very positive experience and would highly recommend this business.

I had a drainage system and dehumidifier installed in my basement. When they came to do the work…read morethey tried not to hang plastic to protect my belongings from dust, after being told they would. The guy looked at me like I was crazy. He left and came back with plastic to tarp off my things. They started on the job. Carrying dozens of five gallon buckets of concrete out of my basement. Getting debris all over my steps and hallway to the front door. They didn't put anything on the floor. I had to clean the steps, hallway floor and basement floor multiple times to get it all up. Less than two hours after they finished the concrete had sunk and wasn't anywhere near level. The entire length of the basement was unlevel. They sent back a different crew to redo it. They did put down a sheet on the floor and stairs which I appreciated. They did get it much more level than the first people but it still isn't great. They sent a final guy for a walk through the next week. I asked why they didn't use a saw to cut a straight line and he said that they only do that if the customer requests it, otherwise they use a jackhammer down the entire floor to cut it out. Now to make it look normal we will have to go through and put self-leveling down. Had I known that my floor wouldn't look just like it did before minus the unpainted new concrete I would've never chosen this company and paid 9,000 for this repair. Spending that much I would just expect for the concrete to look just as good as my floor previously did. Just know that if you chose this company make sure you request them to cut a straight line or you will have an uneven floor all the way across. Julie

Elite did a great job under our crawlspace fixing our bathroom floor. They were here at our…read morescheduled time and completed it when they told us it would be done. From start to finish they did a wonderful job.

From the owner: We handle a wide array of foundation issues such as:…read moreBasement foundation repair Crawlspace remediation Cracked/ Broken concrete repair Main beam repair/ replacement Encapsulation Sagging floor repair Underpinning Waterproofing Exterior drainage

Reliant installed a tile and sump pump in my crawl space to get rid of water issues. Would highly…read morerecommend.

From the owner: Crawl Space Repairread more

Highly Recommend Everdry Waterproofing in Indianapolis, IN!…read more Everdry was great from start to finish. The initial consultation was clear and informative, and the rep made sure I understood all my options without any pressure. The crew showed up on time each day and completed the job in three days as promised. They kept everything clean and organized, and a rep called daily to check on the progress and my satisfaction. My basement is now dry, and I'm really happy with the results. Great service, great communication--I highly recommend them!

We contacted Everdry after experiencing dampness in our home, musty smell, and white mold in our…read moremaster bath/closet. We were told these issues could be remedied by installing their full system in our crawlspace. We asked specifically about mold remediation and assured the white mold would die once moisture was cut off. Install went okay, I was a little surprised they left our walkway completely tore up and PVC piping uncovered and quite tacky coming from our crawlspace and gutters. Install was smooth and quick, workers were respectful. A year later, my husband went to our crawlspace and found a large open, unfinished portion of our crawlspace that opened to under our deck. Not once in their install was this mentioned to us. This compromised their system design for a "completely sealed" crawlspace. We had to hire our own contractor to seal the opening, then Everdry returned to "ensure" it was fully sealed. Yet, here we are, 29k and YEARS later and still dealing with the exact same issues we called about. Mold growth on downstairs vents, musty smell, and occasionally white mold growth on clothing. Everdry stopped annual inspections without notifying us. Our master bath ceiling is mildew prone now more than ever. They came out once more and informed us that all of the moisture issues were NOW due to our HVAC (new at the time of original Everdry install) and not the crawlspace. The inspector went to our crawlspace and said everything was working properly. They advised we buy multiple dehumidifiers, that our windows might need resealed, and out vents might be leaking. HVAC was inspected and no issue found. We had a contractor come and inspect our windows and they are not leaking. We are scheduled to have our ductwork cleaned and inspected this week. Everydry found a vent pipe they installed to run into our yard is blocked and scheduled to dig it out...2 months later. Ironically, after this inspection and an Everdry agent going to the crawlspace, our intake vent they installed runs with low fan-noise/motor that it NEVER made before. it had been completely silent since installation. One of 2 things has happened- either the Everdry system is in fact not working and is not able to decrease the moisture in our home OR they sold us a story to buy their product without properly diagnosing the issue in our home. The HVAC we have is the same as when they originally looked at our home. We currently have purchased additional humidifiers we have on our ground floor, registering constant humidity levels of 70+% in our home. This is with the Everdry system. At this point, we are hiring home inspection to come and identify where the issue lies. If I could go back, we would have just installed a sump pump, bought a home dehumidifier, and vapor sealed like we were originally instructed by contractors before Everdry came out. Lesson learned. I understand that moisture issues in a home can be multilayered and complicated. My disappointment is that when we were sold the system, we were given the expectation that this and this alone would remedy all the issues we had- and never once was our HVAC or any other possible culprit identified or mentioned. My advice- make sure they address your HVAC/windows/ductwork prior to selling you a system. Ask all the questions. Get multiple people in and second/third opinions because expecting the experts to actually do the footwork of ensuring your needs are met with the product they sell is asking too much.