Excellent experience. Fixed the two small areas that had seepage and have not had any issues with…read morewater since even with the heavy rainfall

I messaged Ryan about a drainage issue I had with my back outdoor staircase. He helped me…read moretroubleshoot over text and was able to solve the issue for me without even coming out or charging me. I'm very grateful and impressed. Highly recommended.

I would give them 100 stars if I could. Our east basement wall was badly bowed, the floor was…read moreraising and honestly, it was a miracle it had not caved in. The Real Seal was the only company who felt they could fix it. And they delivered! I can't say enough good things about Patricio, the lead project manager, he was so methodical and smart about each step, making sure the wall was reinforced, making sure they had the right supports in and then ensuring the wall was straight, secured and reinforced. He made sure to answer all our questions, to walk us through the plan for the day and show us what was done at the end. This was not an easy fix, but they came through with a straight, secured wall and I am so grateful to the entire crew! We also had a drain tile, new sump pump and antimicrobial sheeting installed to ensure the wall stays structurally sound.

Very simple. 1-Hired to prevent water in basement…read more 2- spent a fortune to have work done 3-work now complete and water still coming in, now in multiple location 4-instead of admitting a incomplete diagnosis, Real Seal now wanting to charge an equal amount more to do more work Will now just go to competitor as I should have from the beginning

Peter is amazing! He helped repair a few areas in our basement and storage room that were leaking…read morein our foundation. We have been bone dry since he fixed the problems. He is very knowledgeable and honest. We will continue to refer him and use his services in the future.

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times

I hired them for exterior drainage and their solutions have been a disaster than leads to a never…read moreending cycle of water getting pumped and draining back into the house. I have an insane amount of standing water right in my front walkway after a storm so I have to go out with a broom to spread it around only to have more and more keep pump directly in front of my house. I fear that it's doing serious damage, for worse than before I hired them.

We've been having flooding issues in our basement and found that we needed to get a sump pump put…read morein since our original one was outside (not sure why it was ever outside mind you) Only being in the area for 2 years now we asked a trusted friend for recommendations on who to have come out and they shared Area Wide Waterproofing with us. We called and received an estimate on what it would cost to get the sump pump put in and within a week's time we had Craig and Brandon out to do the job. They were professional and explained all that would need to be done and the job was completed in a few hours. They did a great job and made sure that all the dust from having to open up the flooring was kept under control. I am appreciative of the job they did and I want to say that these guys are fantastic. I definitely recommend this company and can attest to a job well done!

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Extremely poor communication. A representative came out to my property, walked through the issue,…read moreand assured me they would email an estimate. That estimate never arrived. I followed up and phoned EverSeal multiple times to get a response, but my calls went completely unanswered. While they were able to explain the problem initially, their total lack of follow-through made the entire experience a complete waste of time.

Thank you so much. You guys made what could have been a nightmare into a great experience…read more Julian was straightforward and easy to work with on pricing, which I appreciated. No games, just clear communication. Pablo and the crew were excellent. They got right to work, moved fast, and kept everything clean the whole time. You can tell they know exactly what they're doing. They went above and beyond to make sure everything was done properly, not just quickly. We had a foundation crack repaired, a French drain installed, and new underground gutter lines run. Everything looks great and was done the right way with solid materials. What stood out most was how efficient and professional the whole crew was from start to finish. No shortcuts, no mess left behind. Would definitely recommend them if you want the job done right the first time.

Our basement had two areas that leaked after heavy rains. Julian and his team quickly identified…read morethe problems and sent a proposal. Compared to a competitor's proposal, Julian's was more reasonably priced, better planned and didn't involve removing several of our bushes and trees. The work finished quickly and looks great! It was a pleasure working with Julian and his team. I highly recommend them. Thanks!

We reached out to Stoyan at ULB-DRY Waterproofing for a second opinion on our water problem in our…read morebasement. His expertise found our problem and an easy solution!! We are so grateful for his excellent knowledge!! Thank you!! Dan Z.

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the…read morebeginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages.

I have used Basement Flood Protector for over 5 yrs and highly recommend! Responsive and reasonable!read more

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.