First the backstory: We put a small room addition on our home 20 years ago. The room addition was…read morebuilt on a 4' crawl space foundation, while the older main house it butted up to had an 8' standard basement foundation. Over the years with the freeze/thaw in the ground, compounded by the dryness in recent years which shrinks the soil, the room addition was sinking ever so slightly at the end farthest from the main house ... 20 feet away. Sum and substance, the far end of the dining room had sunk about 1" causing it to pull away slightly from the main house at the roof line. We got five quotes to repair what had happened. Acculevel did the work to earn the job. The field agent for Acculevel (Dan) was excellent; he took his time and really went over the room addition in detail. He agreed with what the problem was and proposed a series of six helical piers on the exterior to stabilize the room and possibly lift it back up. His analysis was so thorough that he also found a foundation crack inside the crawl space that needed repair. Only one of the other firms that quoted on the job went to the effort Dan did. We decided to go with Acculevel. Acculevel was willing to negotiate some of the language on the contract, and this made it fair to both parties. They originally wanted 50% down, but since the job wasn't to be done until six months later in the Spring and they only needed to do permit work and an engineering report, we agreed to 25% down ... with the other 25% when we received a copy of the permit and engineering report. Very reasonable by all parties. Hint: Always read the contract ... because what's in there is for you and them. When the day came to do the job, the two employees they sent out ... Ricardo and Orlando ... were also tip-top. They worked hard and long hours, hand dug all the pits for the piers, set the piers in place and called it a day ... it was a 10-hour day not counting their travel time. The second day they screwed the piers into the ground (a couple were screwed in 17'), mounted the foundation brackets (essentially large heavy duty "L"-shaped brackets), and used bottle jacks to ratchet the brackets up firmly against the footing. After jacking the room up almost back to perfect, they back-filled, tamped, and replaced all the landscaping that had been disturbed. In the end, the room was stabilized and lifted back up to approximately where it had been before sinking. We did not see any wallboard cracks in the interior of the room, which is a small risk you run when you jack the room back up. As the contract stated, the work performed was warranted to stabilize the room, but not guaranteed to lift it back up. We were very happy with how it turned out. If we had to nit-pick anything, it would be dealing with the home office back in Rossville, Indiana. They are often hard to get a hold of ... you end up leaving messages and hoping for a return call. Acculevel serves six or so states and have been growing very fast, so they get some slack in this area. But we were so satisfied with the work and the result ... especially the field agent Dan and the workers Ricardo and Orlando ... we wouldn't hesitate to recommend them.

I would give zero stars if that were an option. I genuinely don't feel this company deserves even…read moreone. They completed work at my home three months ago, and almost immediately issues started coming up. I asked them to come back out to re-evaluate, and when they finally did, that visit went poorly and clearly needs to be redone. Since then, more than two months have passed with absolutely no effort on their part to correct the situation. Meanwhile, the problem has only continued to get worse. I have reached out repeatedly trying to get back on the schedule, and I've been met with delays, excuses, and empty promises. It's beyond frustrating at this point. What makes this even more upsetting is that I paid top dollar specifically because I wanted the job done correctly the first time. Instead, I'm left with worsening issues and zero accountability. Scott keeps saying he's "reaching out," but nothing ever actually happens. I'm exhausted from chasing a company I already paid. This experience has been incredibly disappointing and completely unacceptable.

I called around early 2021 and tried to find someone to extend my patio out back and most places…read morewere booked well into next year. I saw several posts on nextdoor about Bridges, so I gave them a call. He came out looked over the job told me he would have a quote to me within the next couple of days. A few days later he had the quote to me and it was very reasonable so I said when can you do it? He told me it depended on the weather and if it held I would be next in line in about a week possibly two. He kept me informed of the schedule and let me know we were on track. He showed up when he said he would and I have to tell you he worked hard (but smart) and was as careful as he could be working with concrete. He worked mostly alone but when the job required more hands he had them there helping out to ensure the job went smoothly. He was done in a couple of days and did a phenomenal job. Everyone who sees it loves it and wants to know who did it. I gladly pass along the information. I would hire this company again and would recommend them to anyone who needed concrete work done.

Several months ago, we hired Indiana Foundation Services for a project at our house. The individual…read morewho visited and prepared a quote was excellent. It went downhill from there. Problems with the project were varied, including failure to measure spaces before bringing in project materials, thereby requiring different materials. In addition, the lifting service that was provided did not fix the issue with our kitchen floor. Following the services, we reached out to share our concerns and requested follow up. We never heard back. Nonetheless, they put us on an annual maintenance program and proceeded to send message after message, even after we unsubscribed. When I emailed to say that we had previously requested contact, were ignored, and that we were not interested in further services, the representative simply sent a thumbs up. The lack of professional integrity is stunning. Our concerns could have been addressed in a professional and prompt manner. We were misled by Google reviews and a really talented salesperson. Our experience more closely matches the Yelp reviews.

I had a horrible experience with this company. I thought they had a good reputation, but their…read moreservice was shoddy and incomplete. I had to hire another company to repair and complete my project. When I tried to reach the salesperson, he was rude and then wouldn't answer my calls. I would NOT recommend them to anyone.

We have an old home, over 100 years old, and over the 20 years we've lived here, we've had quite a…read morebit of work done. Superior Structures has been, by far, the worst company we've had to deal with. Our initial request was a 5' tall fence, with 3' of privacy fence and 2' of lattice at the top. We live in the middle of Lafayette and have a relatively small yard. A few blocks down from us is the exact style of fence we wanted. We informed Superior Structures of what we wanted, let them know the location of the fence we wanted to emulate, and they assured us they would produce a fence "better then" the fence we were trying to mimic. Our initial impressions were positive. Work started out well, I removed our old fence and had everything cleared for them upon their arrival. They laid in 4x4 uprights for the general fence and 4x6 for the gates (3 gates in total). Then the building of the actual fence began, and things went downhill immediately. First, they began building the fence at a 6' height, a full foot higher then we had agreed on. Upon being informed of this, they told us it's too late now, and tried to tell us that any modifications at this point would be an additional fee (this fence was already costing us $8,000... Partially this was due to Covid price increases... but this was $2k more then the closest competing bid). We finally talked them into correcting the issue after showing them proof of the original agreement. Then we were informed that they could not purchase the straight lattice (instead of the 45 degree angle you typically see) for a reasonable cost, and that they'd build it. Each section was built with 1x2 treated lumber, which would've been great if they'd checked the pieces for straightness. They did not, so the lattice looked closer to spaghetti. Upon "completion" of the project, the tops of the gates were not level with the fence, they'd shortened the fence, but not the gate, so we again had to have them fix that. The tops of the fence were not level, they did not flow with the ground level, nor were they level at the top. So there was no strategy for flowing the fence from one section to the next. Additionally the separating wood between the privacy lower and the lattice upper were neither level with the top, NOR level from segment to segment. The privacy segment, instead of being framed and inserted into a frame, were just tacked onto the front. the lattice was tacked together with staples, and later fell off. their "no sag gates" sag constantly, the latches they provide are horrible and i've had to adjust them constantly. And the icing on the cake, absolutely no after completion support. All of these above issues, minus the height difference between the gate and fence, were fixed by myself, as the company would not take or return calls. Years later and we're still regretting using these guys. If you have any custom portion of a fence, whether it's gates, not perfectly even terrain (the terrain on this project varied in height less then a foot from end to end, and less then 3" from segment end to segment end), a unique design, or you expect support after the initial work, stay far, far away. If you want a cookie cutter privacy fence tossed up.... do it yourself, you'll still do a better job.

Shane served my system today. I have had the waterproofing done in the basement for 5 years now. It…read morehas held up great and the services include changing the dehumidifier filter and verifying the sump pumps work. The sump has 3 pumps inside it. A low pump, a higher pump if that first pump fails or cant keep up. And then a higher battery backup pump. I feel great knowing that my basement will stay dry no matter what. Shane did a great job today and even called to see if he could come a few minutes early. Its money spent but insurance that my basement stays perfectly healthy.

Shout out to Joey for kind courteous and efficient service! He was here on time completed the…read moreservice we needed with excellence and even took time to pet our dogs!

I was very impressed with Ryan and his crew. The work they did was top notch. I could tell they…read moretook pride in their work. I will definitely use them again if needed.

They fixed a slowly settling attached porch that has been bothering us for 20 years or so. The…read moreprice was great, servicemen professional and timely and it now exceeds my expectations. Thanks for giving me one less problem to worry about. And their solution cost thousands less than other companies had proposed.

My experience with this company repairing my foundation has been an absolute nightmare. Avoid this…read morecompany at all costs. Their salesman is the only thing good about this company, and that's only because he can sell a subpar service under the guise of being a professional. Make no mistake about it. There is nothing professional about Crossroads Foundation Repair. From the top down, they have zero communication. From one regular guy to another, please don't waste your time, patience, anger, and frustration on hiring this company. Quick synopsis of the issues: Jacked the foundation up, an inch to high, causing other damage throughout the house. I notice this issue pretty quickly within a couple weeks and let them know, they sent a guy out to fill the cracks they forgot to fill in initially and I told him It's not right and seems like it was a rush job, he agreed and said it looks like it to him aswell and he will report back to the office, they should be in touch with me. *month goes by* When I asked to have the issue fixed they sent someone out to look at it and he tried to tell me it's low, I then had to explain to another man how level works and why he is wrong. I told him they need to adjust the bill because I'm not paying $14,000 for $5,000 worth of shoddy work. He says he will talk to the office. *Month goes by* Got an email saying they want to send a crew out to repair the problem, ignoring the billing issues. I bring up something has to be done because there has been other damage caused by doing the job incorrectly and I'm not paying professional prices for 2 guys in a truck type work. To my surprise, he took full responsibility. Said it was their fault, apologized for it and said they would get a new invoice out to me to account for the issues. They show up today, I asked for the new invoice, the invoice is exactly the same. Just don't waste your time, if you don't know how to tell if the job is done correctly, I fear they will take your money and run. Edit 1/17/25 The crew came out and lowered the piers, the house did not come back down with it. They now have to schedule another return visit in April or May after the house has re-settled lower so they can come back out and raise it back up. Reminder, this issue was caused by their shoddy work initially. Edit 1/27/25 Obviously as you can see from the company's reply they don't look into anything or keep track of their company, if they had, they would know that I am still, currently, working with them and in contact with them working on correcting the problem. I am not posting this anonymously, they know who I am or at least should after damaging my property and delaying repairs. Still haven't seen an updated invoice with the 50% off to pay for those repairs. I've only been told "don't worry about paying your bill until the work is completed". Edit 4/16/25 They came back out to try and reset the foundation again as it had dropped. Well, now the foundation is level at the corners and high in between. It STILL isn't right. Just to add insult to injury the crew that was on site this time decided that marking level by using a GRINDER on my brick was a good idea...I just can't seem to figure out how a company could POSSIBLY be soo bad at what their company name says they do, make it make sense...*added photos for proof. PS they damaged my gutter too...

Hired them to raise concrete stairs. They talked me into adding additional work. They were not…read moreable to fix my stairs yet spent extra hours wastefully trying the same hopeless process and wasting material but we're still unsuccessful. I now have to have my stairs replaced, and have the foam dug out. They discounted $83 out of a $2,000 plus bill, stating that they only charged me for material and time. The time I was charged for was due to incompetence from their worker choosing to continue to try and not make any progress. The extra material is from the same worker who wastefully sprayed foam that seeped out and he cut and threw away. He wasted more foam than the entire project should have taken yet I was made to pay for it. I would not recommend them to anyone, nor would I ever hire them again. The picture is actually the end result, which was the sole reason I hired them.

Butch did an amazing job! He was professional and made sure everything was working perfectly!…read moreReally happy with his work and would recommend him anytime!

Extremely professional and friendly crew. It was raining (and really muddy) when they showed up to…read moreour house, however, they didn't leave a single mess. It's been a little over a week, and everything still works perfectly. Highly recommend Blue Fox to others!