Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

I've done my share of plumbing, so I know professionalism when I see it. I would highly recommend…read moreR Maquet. Rob and Justin were great. I had 4 quotes for the replacement of a hot water heater and their quote was a fair price and quality was exceptional.

Didn't even show up and didn't bother to answer the phone when I tried to call and find out what…read morethe issue was. If you don't want to do the work don't agree to it.

Heather Eash has done some great work for us over the last several months, fixing bathtub and sink…read moredrainage leaks (pipe/pvc), two leaking toilets (including a wall-mounted unit misdiagnosed by another plumber), and completely replacing a faulty water heater (on New Year's Day!). Each time she has been prompt, professional and proficient. She communicates well, is courteous and efficient, and keeps everything tidy. I do quite a bit of home improvement work and have fairly high standards, and it has been difficult to find a plumbing service in the Peoria area that we trust. Now our "guy" for plumbing is Heather Eash and we wouldn't think of calling anyone else!

Dustin was absolutely incredible! So kind and explained all our options well without any pressure…read more We chose to purchase a product on our own. He simply asked that it had a certain part on it and of course the box suggested that it did but we never opened it for fear of losing something or our kids getting into it. He came the next day and part was not in the box. We were mortified and Dustin handled it like it was not a big deal (even though it was). We purchased the extra part and he came back later that week. Truly so professional and put the customer first throughout the whole process. And also have to say that he was so patient with my children who loved to ask what he was doing. Overall just an outstanding experience

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

He replaced my j trap in my sinc and flushed everything out. On time no hassle good pricing what…read moremore can you ask for

From the owner: Taking baby steps are more ideal , in the beginning before you can walk right? That’s how I like to…read moresee our uniqueness and purpose and why I chose such a name as property investment. Especially dwelling on our larger future goal to be able to buy homes and return them into the market even better and affordable than before as rentals or even for our guests visiting , air bnbs. But for now it’s baby steps and working our way to help those in need with smaller issues but big to you, on your investment, so that your long term home or even beginner doesn’t make your hard earned money go to waste or even worse having to accept it. So that’s why we are offering services and will always offer services to make those hard times and little bit better and leaving you feeling at ease.

Three times, the appointment schedule has been changed and…read morefinally, they replaced the bathtub spout with a diverter.

Written for J. Grey. The nightmare started in March 2025 with Mr. Rooter out of Peru, Illinois. I…read morehad my house on the market at this time in Earlville, IL. I had a problem with the sewer line and they came out and said it was roots in the sewer line that could not be cleaned out, a 6ft pipe would need to be replaced. Cost of $6,500.00. Full payment was made which they insisted. A few days later I was told additional 30ft pipe would need to be replaced. Cost of $25,000.00, I paid in full, insisted by them. Mr. Rooter came out in March 2025 and dug a 10-15 ft wide trench. While trenching- they mangled the water line (had to have city come shut my water off), hit the neighbors garage leaving damage. I asked again for invoice. We were told by Mr. Rooter- all good, inspected (they did the inspection). Hole was covered by dirt, middle of April 2025. I asked again for invoice. April 25, 2025- I had mud coming up in the basement drains. I called Mr. Rooter and they were sending a manager and inspector on May 5, 2025- they did not show up. Mud still coming up. I had to take my house off the market. Water was still shut off. During this time of no water, I had a pond with over 40 Koi fish, some very large. The pond needed water after the winter so the pump would run. I lost over half my Koi fish and gave away the rest so they would not die. No show by Mr. Rooter on May 16, 2025. Mud still coming up in basement drains. Between May 17th and May 21st, they came out and dug 10-to-15-foot trench, Mr. Rooter admitted the new pipe that was installed by them did not get attached to the existing pipe before the hole was covered by dirt. It was inspected by them???? June 9, 2025- July 8, 2025. Same. Trench with pipe sitting on the ground. I sent pictures to Mr. Rooter After July 8, 2025- Mr. Rooter must had fixed it, the hole was covered with dirt. Mr. Rooter said all good, inspected, had video of the inspection. (they will not send us) Still needed a copy of the invoice. July 19, 2025- I put the house back on the market- water was turned on by city. April 15, 2026- I had a contract for the sale of my house. The potential buyer had a sewer inspection done and it did not pass the inspection. The buyer would not go forward. April 21, 2026- (had to take day off work) Met with the supervisor from Mr. Rooter, he performed a camera inspection and said "yes" there is a problem. He met with the neighbor about the damage to her place and assured her they would fix it along with bringing in a load of dirt to level the large area where they had dug. He took pictures of everything. April 28, 2026- Mr. Rooter said the pipe was full of mud because when the pipe was reattached, they did not clean it out. Mr. Rooter said good to go after they flushed the pipe. Camera inspection no signs of any issues. Asked again for the invoice. May 3, 2026- I had my 2nd contract for the sale of my house. The potential buyer had a sewer inspection done on May 11, 2026 and it did not pass. The buyer would not go forward. The inspection completed by the potential buyer showed gravel in the pipe, pipe not attached (space in pipe). We have copy of it. May 11, 2026- Called Mr. Rooter. No call back. No copy of invoice. No copy of their inspection. I can't sell my house, my neighbors garage is not fixed.

They asked for pictures of the project and I never heard anything back from them. I realize that it…read moreisn't a big project but I need to get my pool filled. I'm still looking for someone to come take care of this for me.

Prompt, courteous and got the job done efficiently and effectively at a reasonable priceread more

Mr rooter is a amazing company I had them out to do a repair they were very professional easy to…read moretalk to walked me threw the process step by step the camera supervisor Jeff was great with communication and seeing the process threw the drain tech demarco I did a amazing job very friendly and able to explain what was going on and what to expect as well as Austin and his crew that did the dig were friendly and got the repair done in a timely manner I could be more pleased deffinatly a company I will be referring people to

Stay away from these scammers! I am out $2000 and they did absolutely nothing but tell me I had a…read moreclog. I called them for clog Oct 18 at 7am said they were on their way.At 8:55 I get a text saying be there soon to take care of that clog.10:20 get text saying we're almost there is that ok.I text back ok thank you.got a text sayng my appt is 1pm & 3pm I told them when I spoke to them at 7am that I had to leave by 12:30.He text put your appt between 4 & 6.I said that's fine.He came by about 5 & said he was the manager he's not supposed to be working he had no calls no shows. He didn't have an extension cord, i found one for him.Paid$75 & extra $5 for camera guy. would email receipt.Said camera guy will be right out shortly.this was about 5:30.waited til 9:30 then went to bed. After I fall asleep the camera guybat door at 10pm,ran camera,said the pipe was collapsed gave estimate of $6900.He stressed I need this fixed ASAP &vneed $2000 down, I put on credit card. Had me sign tablet & said email me contract which I never received. Sun Oct 19 called told I wanted to get a 2nd opinion,called insurance about it & they said to get more than one. Call Sun morning left message want 2nd opinion & have them call me back, they never did.I called credit card company asked if I could put a stop to the charge, I was told I could not until it post.Posted Monday Oct20 disputed it, I hadn't heard back from them leaving message. Call Mon told the girl again to hold off, I wanted second opinion she said didn't hear anything about then said I didn't have an appt anyway.then came back and said oh you do have an appt for the camera guy.but he was out at 10pm Sat. Got 2nd opinion & decided to canceI call them Mon afternoon & told them I wanted to cancel & I wanted my $2000 down payment back the girl told me she can't but she would give it to right person.Minutes later I get a call from very rude & yelling Jessica told her I was canceling &wanted refund of $2000 & never received receipts or copy of the contract. It's been a month and I still have not received refund. Filed with BBB they answered and said "After looking into it, it looks like all monies have been refunded for the work that has not been completed. The customers paid for what has been completed." I saw a credit on my credit card account and thought they refunded it, but it was a provisional credit from my credit card company. These people did no work for the $2000. I paid $80 for them to say pipe was clogged and have a camera ran in the pipe. I am 67 and disabled.

Dave came to fix my water heater. I have used Dave several times and he is always prompt. His…read moreservice work is excellent and always explains what he has done! I would recommend Dave for all your plumbing needs and issues!

A great competent plumber to deal with and also courteous and kind. Would highly recommend…read more Prices are very reasonable.

My AC was cooling, but I couldn't get the temperature in the house to get below 80*. The repairman…read morecame out the same day that I called. He was friendly, he explained what he was doing to fix it. It was a good experience.

Very quick service. Friendly and I service person explained what was wrong. Happy with service.read more