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    Reliable Construction 1

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    Renewal by Andersen

    Renewal by Andersen

    (13 reviews)

    I cannot recommend Renewal by Andersen of Central Illinois…read more We purchased a front door and a sliding door from them. The measuring team came out twice to measure and still got it wrong. The installers were at our house for nearly 12 hours on a March day. They finished around 10pm in dark and the cold. The installers are the only 5 star review I will give. They had to cut the frame to install the sliding door and did a great job keeping our house clean and putting the frame back in the door. My husband and I are both unhappy with the look of the front door. It does not look like the computer rendering. Had we been able to see this door in person, we never would have chosen it. The frame around the door windows sticks out too far and looks obtrusive. Every nail head is visible. This is a very expensive door but looks cheap. The door we were shown was sleek looking with windows being flush with the door, there were no protruding frames on the computer rendering. I completed a customer service survey and asked for someone to read out to me and spoke to Stephen Burke, or sales rep and never heard back from anyone. I would not recommend using Stephen Burke and he is unresponsive after he makes his sale. This was an expensive project. We chose Renewal by Andersen because we thought they were a reputable company with high quality products and good customer service. Unfortunately, that is not our experience. I would like to reiterate that we are happy with the sliding door and that our install team was excellent. Had Renewal tried to contact us and listen to our concerns and offer some solution, I would not be writing this review. It's a shame that some large companies feel they can ignore their customers.

    Takes months to get someone to come out. One of the windows that they replaced does not work…read more Double hung window that when you shut it the top comes down. Then you have to lower the top and then raise it up and hold it while shutting the bottom. Should not have to go through this every time you open the window

    Cronkhite Home Solutions

    Cronkhite Home Solutions

    (19 reviews)

    I called for a quote to tear down and redo my porch. They return my calls/texts promptly and are…read morevery professional. Jeff is straightforward and honest and their prices are reasonable! We haven't started the porch, yet, but I'll post pics when done.

    I'm very disappointed with my experience with Cronkhite Home Solutions. Our deck is only about…read morethree years old, and we are already seeing areas of rot. For a deck this new, I certainly did not expect to be dealing with this kind of deterioration. What makes the situation even more frustrating is trying to get someone to address the problem. I've called, and the person answering the phone hasn't been helpful in resolving the issue or connecting me with someone who can provide real answers. He knows pretty much nothing, and the most interesting part of the call for him was how quickly he could get me off the phone. Apparently, the owner has been gone for a few days now. I understand that problems can happen with any project, and I'm reasonable about giving a company the opportunity to make things right. My frustration is that I shouldn't have to chase down a contractor over rot appearing on a three-year-old deck. At this point, I'm disappointed both in the longevity of the work and the response I've received when trying to address it. I would be happy to update this review if Cronkhite Home Solutions takes responsibility, evaluates the deck, and provides a reasonable solution.

    Reliable Construction 1 - roofing - Updated September 2026

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