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    Reliable Construction 1

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    1 year ago

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    Renewal by Andersen

    Renewal by Andersen

    (13 reviews)

    I cannot recommend Renewal by Andersen of Central Illinois…read more We purchased a front door and a sliding door from them. The measuring team came out twice to measure and still got it wrong. The installers were at our house for nearly 12 hours on a March day. They finished around 10pm in dark and the cold. The installers are the only 5 star review I will give. They had to cut the frame to install the sliding door and did a great job keeping our house clean and putting the frame back in the door. My husband and I are both unhappy with the look of the front door. It does not look like the computer rendering. Had we been able to see this door in person, we never would have chosen it. The frame around the door windows sticks out too far and looks obtrusive. Every nail head is visible. This is a very expensive door but looks cheap. The door we were shown was sleek looking with windows being flush with the door, there were no protruding frames on the computer rendering. I completed a customer service survey and asked for someone to read out to me and spoke to Stephen Burke, or sales rep and never heard back from anyone. I would not recommend using Stephen Burke and he is unresponsive after he makes his sale. This was an expensive project. We chose Renewal by Andersen because we thought they were a reputable company with high quality products and good customer service. Unfortunately, that is not our experience. I would like to reiterate that we are happy with the sliding door and that our install team was excellent. Had Renewal tried to contact us and listen to our concerns and offer some solution, I would not be writing this review. It's a shame that some large companies feel they can ignore their customers.

    Takes months to get someone to come out. One of the windows that they replaced does not work…read more Double hung window that when you shut it the top comes down. Then you have to lower the top and then raise it up and hold it while shutting the bottom. Should not have to go through this every time you open the window

    LeafFilter

    LeafFilter

    (10 reviews)

    I cannot begin to express how thrilled I am with Leaf Filter and their entire team. I highly…read morerecommend this system over competitive solutions and do it yourself products. I requested an estimate online and got a call within 15 minutes. The sales professional showed up the next day on time. He was extremely professional and thorough. He spent a good deal of time listening to my concerns and the price was better than expected. They were able to schedule my system install the next day. The team was on time, they introduced themselves and answered my questions. My installers were Miseal and Reggie. They were amazing. They cleaned my overflowing gutters, cleared jammed downspouts and reattached loose gutters and downspouts while installing the system. I love my new Leaf Filter solution and can't wait until it rains. These folks are all professional. The scheduler, sales professional and installers are top notch. The pricing was excellent and I am looking forward to not cleaning my gutters two to three times a year on a 30 foot ladder. Yes I will occasionally need to blow things off that get stuck on top of the system, but I won't be cleaning thousands of hickory nuts, decaying leaves and mud out of them any longer. Best investment I've made this year. Thrilled!!!!

    What a horrible experience, what a waste of time and money! If I only could to go back in time and…read morenot hire leaf filter. I don't need this type of work even for free!!! 1) not coming when promised 2) came, started working without introducing themselves and checking if they understood contract correcly 3) didn't clean gutters and leaves in the downspout, didn't adjust downspout to avoid foundation water damage 4) changed wrong downspout!!! 5) it took them 2 more attempts to clean it and fix it... 6) they made it worse 7) wanted to save money and placed downspout from 2 peaces...chose bigger size to help with water load but opening in the gutters stayed the same small...8) they took my white connecting parts and placed black which didn't even fit the pipe!! 9) put ugly silicone where it not needed "run extra mile" as they said...and didn't know how to secure brackets with screws...10) they drilled my wall multiple times without need!!! Replaced nice things to ugly and poorly done...Can you imagine to pay someone to ruin your house? Even simple thing - It took them 3 attempts, 3 days, to clean gutters right !!! Please, better pay more money someone else and save yourself nervous system and time...

    Reliable Construction 1 - roofing - Updated May 2026

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