What a fantastic company to work with for all your window, door and siding needs! They put the…read morecustomer first and have a warranty that is second to none. Trust in Window World.

I cannot recommend Renewal by Andersen of Central Illinois…read more We purchased a front door and a sliding door from them. The measuring team came out twice to measure and still got it wrong. The installers were at our house for nearly 12 hours on a March day. They finished around 10pm in dark and the cold. The installers are the only 5 star review I will give. They had to cut the frame to install the sliding door and did a great job keeping our house clean and putting the frame back in the door. My husband and I are both unhappy with the look of the front door. It does not look like the computer rendering. Had we been able to see this door in person, we never would have chosen it. The frame around the door windows sticks out too far and looks obtrusive. Every nail head is visible. This is a very expensive door but looks cheap. The door we were shown was sleek looking with windows being flush with the door, there were no protruding frames on the computer rendering. I completed a customer service survey and asked for someone to read out to me and spoke to Stephen Burke, or sales rep and never heard back from anyone. I would not recommend using Stephen Burke and he is unresponsive after he makes his sale. This was an expensive project. We chose Renewal by Andersen because we thought they were a reputable company with high quality products and good customer service. Unfortunately, that is not our experience. I would like to reiterate that we are happy with the sliding door and that our install team was excellent. Had Renewal tried to contact us and listen to our concerns and offer some solution, I would not be writing this review. It's a shame that some large companies feel they can ignore their customers.

Takes months to get someone to come out. One of the windows that they replaced does not work…read more Double hung window that when you shut it the top comes down. Then you have to lower the top and then raise it up and hold it while shutting the bottom. Should not have to go through this every time you open the window

Please please please please save your money!!!!!!!! THEY WILL GOUGE YOU AT EVERY SINGLE CORNER!!!…read moreOn top of that they do poor work leading to callback leading to more charges after they make mistakes. It's a joke. It's worse than a joke but what can you do. I'll live under a rock before I buy another product from them. They install insane overpriced door due to sketchy sales practice, it's put in wrong and leaks air, now I'm charged for them to come look at it and then charged to get it fixed. I'd leave a negative 100 star review if I could. Also not a single instance situation. Half a dozen callbacks after projects. Products replaced due to failure. Just so many things.

My wife and I purchased 4 new doors and signed up for the 18 months, no interest financing. We love…read morethe doors and the installers were extremely professional and did a great job! I got my first statement a week or so ago and it shows an 8.99% interest rate. I've been trying to get this changed for almost 2 weeks now! At least 8 phone calls including 3 calls to the finance manager Joel. Every time, I've been told they are working to get it changed and someone will get back to me in the next day or two. My first payment is due today. If I make the payment I'm afraid they will then say "Well, you make a payment at 8.99% interest so it's locked in and we can't change it now." Makes you wonder if they do this regularly?

Just had Keith repair a garage door. Probably one of the…read morebest technicians I have ever had done work. Fast, efficient and highly skilled.

Great company. Garage door was broken. They returned my message promptly and set up an…read moreappointment for the next day. Arrived at agreed time. Jerry C was very professional and polite. Gave me an estimate and I agreed. He set immediately to work and was done in about ten minutes. Cost same as estimate, very reasonable. Excellent job!! If I need anything with the garage door in the future I will definitely call Crawford and Brinkman!! Kevin

Searching for the perfect luxury vinyl tile for your home is stressful but working with Millworks…read morein Peoria Illinois is not. We were privileged to meet with Scott at our home and he was a good source of information. Then we went to the store and worked with Patty - such a good designer! We liked a brand and pattern that Millworks did not stock. So Patty worked her magic, found a source and then called to tell us the good news. The tile delivery and installation were seamless. Dean, Steven and Adam worked tirelessly for 2 days and we could not be more pleased with our new floor. Attention was paid to even the smallest detail. We cannot say enough good things about these three installers. We highly recommend Millworks for your flooring needs. You will not regret meeting and working with this company! (Millworks' prices were very competitive with other flooring stores. It was the Millworks people and their work ethic that helped us make our decision to work with them.)

Hardwood floor installs went smoothly from quote to install- Including removal of old floor,…read moreremove and reinstall trims and carpet tucks; And they look fantastic! Crew Matt and Steven really pay attention and want to make sure you are happy Call them

Reliable 1 Construction did a quality job installing our new roof and also replaced all soffits…read more Brandon worked with us to make sure we had all the samples we needed and was helpful with shingle selection. Mike and the install crew were all very professional. Brandon worked with me to get soffits as part of the package. Having the roofing and soffits blend nicely together was made easier by using their online tool which I also highly recommend. Quality installation and was a good value all around.

I chose Pella to replace all of the windows in our ranch and the sliding glass door. I was super…read morepleased to discover that their prices were just as much or less than the other companies I received quotes from. The main reason why I went with Pella is because they completely removed the old windows (original to the house, 50 year old aluminum windows) to install the new ones. The men who worked on the house were wonderful, kind, and cleaned up well after each day. I can already tell that this winter is going to be much better and more cozy with the new windows. :) Pella also replaced the trim and it is beautiful work. I'm very pleased and impressed. They did make a mistake when ordering the kitchen window - somehow the wrong size got ordered and delivered. But mistakes happen to everybody and it was handled professionally.

Terrible customer service have had 5 visits and still not rectified - no parts, not enough men (2)…read morecan't come back because we only come to libertyville every so often. Enough excuses fix it and be done!!!!!!

Received new roof, windows, siding and gutters. The crews did great work and cleaned up after…read morethemselves. The products are top quality and guaranteed. Josh explained everything and answered all questions. Our home looks great and there's less maintenance. I would definitely use Prairie State Siding and Windows again.

From the owner: We are Central Illinois premier home improvement company. We are a family owned/locally owned too,…read morealso have A+ rating with better business bureau. We pride ourselves on communication, honesty, and hard work. Our crews are all specialized to the job. Our roofing team does roofing only, same with our siding and window crews.

Asked for a quote. Said he would get back to me after tax season. Never to be heard from again.read more

Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.