Dr. Namazie performed a balloon sinuplasty on both my ears and nasal passages. I have an extremely…read morelow pain tolerance and was honestly terrified going in, but he took the time to walk me through the entire process beforehand so I knew exactly what to expect. I was awake for the whole procedure, and thanks to the local anesthesia he used, I felt no pain at all -- just pressure. His gentle touch and clear expertise put me at ease the entire time. After a decade of searching for someone who could actually fix the damage from my prior surgeries, Dr. Namazie is the first doctor who truly delivered. I'm so grateful I trusted him to perform this procedure. One note: the office's billing and communication processes could use improvement. Thankfully, Luis on the front office staff was a huge help -- he essentially runs the office alongside the doctor and made sure my billing and communication issues were sorted out. His support made the administrative side much smoother. If you're dealing with chronic sinus or ear issues and have struck out elsewhere, don't hesitate to see Dr. Namazie. He's a true expert in his field. Cindy M

I took my daughter to Dr. Ali Namazie for a rhinoplasty consultation. Dr. Namazie was kind and…read moreprofessional, and we appreciated the time he spent evaluating her and discussing potential surgical options. Unfortunately, I was very disappointed by the billing experience. During the consultation, Dr. Namazie examined the inside of my daughter's nose. I later received a bill for a separately billed nasal endoscopy, which I had no idea was being performed during the consultation. The paperwork I signed stated that there could be an additional charge if a nasal endoscopy was performed. However, I did not understand that the routine examination taking place during the consultation would be considered a separately billable procedure. At no point during the visit was it explained that a separate procedure was about to be performed or that it would result in an additional charge. I've taken my daughter to several other rhinoplasty consultations with surgeons in Los Angeles and have never been charged either a consultation fee or a separate procedural fee for the examination. Because of those prior experiences, I reasonably assumed that examining the inside and outside of her nose was simply part of the consultation. I contacted the office afterward to explain the misunderstanding, but I was told that because I had signed the consent form, I was responsible for the charge. While I understand their position, I wish there had been clearer communication before the procedure was performed so I could have made an informed decision. I was also hoping to see before-and-after photos of the surgeon's rhinoplasty patients, as every other consultation we attended included them. None were shown during our visit, which made it more difficult to evaluate whether this was the right surgeon for my daughter. I'm sharing this experience so other patients know to ask whether any examination performed during a consultation will be billed as a separate procedure and whether there will be any additional out-of-pocket costs before consenting.

Dr. Cohen is a true professional and an expert in his field. His expertise instills complete…read moreconfidence in you, as he diligently addresses all your queries. He genuinely cares about his patients and, most importantly, he is a wonderful person.

Dr. Cohen did a beautiful job with my daughter's plastic surgery for her nose, and the results are…read moreamazing. He was very kind, professional, and caring throughout the entire process. We truly appreciate his patience, attention, and excellent care. Highly recommend! Thank you, Dr. Cohen

Jenny, Jenny, Jenny! From when you call in and until you leave the office! She is a very very nice…read morelady! Every time I come into this office she is very helpful, she is very accommodating along with the rest of the staff. I've seen Dr Cecilio and she's been very nice as well, very helpful and caring.

The front desk reception is EXTREMELY RUDE (it was a male)! Was trying to make an appointment today…read moreand was giving me attitude about everything I was saying. Ended up not even making the appointment. If that's who you have working as your front desk I rather not even see the doctor.

Where do I start ..... I have had sinus issues since the age of 13 ~. Headaches congestion ~…read moreplugged ears ~ tiredness and overall at times feeling just simply miserable. I've seen 5 different ENTs .. tried everything under the sun .. meds .. natural path ..turbinate reduction ... steroid shots. You name it I've tried it .. In a last ditch effort (I don't give up easily) I found Dr Bulbik ... He recommended a balloon sinuplasty along with a eustachian tube balloon dilation in office procedure ... Well. I did it !!! It was a lot easier than I expected and I am currently recovering from the procedure ... I am already feeling like I can finally breathe !! Im extremely optimistic and I couldn't be more grateful for Dr.Bulbik .. Stephan and the whole team. .... I just want to say thank you so much for everything !! If this is something I would have to do again in the future I would do it in a heartbeat ... looking forward to a full recovery and feeling better than ever .. Grateful

Let me first state that my review has more to do with Dr. Bublik's practice in general than him…read morepersonally. I have no doubt the positive experiences shared by others are accurate. My personal experience was unfortunately akin to asking for a vaccine and instead being injected with the disease. Literally! I work in music and the custom earplugs I wear combined with naturally producing a lot of ear wax leaves me susceptible to ear infections. For years now I have made a habit of visiting an ENT to have ear wax removed about every 6 months to prevent it from getting impacted. My previous ENT no longer accepted my insurance, and Dr. Bublik's high ratings and convenient location from my office led me to his. The result of the shoddy work done on my ears gave me an infection. How's that for irony. It's a multi-practice office and when I arrived on time for my appointment there was no one else in the waiting room. Only one other patient arrived and was seen promptly by another doctor presumably while I waited about 30 minutes to be shown to a room by a nurse. She asked me a few questions and then had me wait another 10 minutes to see an associate of Dr. Bublik's who asked me several of the same questions and others and then took out a metal instrument to remove wax. Historically when I see an ENT, they use a vacuum to suck out all if not most of the wax. If anything is stubborn, then the tool the associate had in his hand is used only for any remaining debris. That the tool was used right from the outset meant they didn't have a vacuum, or so I thought. The associate proceeded to pull out wax of my left and right ear. It's a pointy metal stick being inserted into the ear canal, so it can be uncomfortable and nervy at times, particularly if you lose trust in the person on the other end. The inside of my right ear was nicked enough times by several different sized instruments before the associate decided he better leave the rest to Dr. Bublik. The doctor came in and immediately offered a much more confident hand. Even still, upon completion, he asked if I could stay for a few more minutes because they had a vacuum that could suck out any remaining debris! I couldn't believe it. So they jammed the vacuum in my ear too, sucked out a bit more, and Bublik came back in and said all was good. At this point, the nurse hands me a cotton ball and says bleeding is normal and the doctor writes me a prescription for Ofloxacin, the exact same medication I took all the time years ago to get rid of ear infections. Only this time, it was caused by several doctors and a nurse putting instruments in my ear for a good part of half an hour. As for bleeding - no it is not normal. Sure I imagine it isn't abnormal in general for ear problems, but I've never had a single instance of blood, or even a suggestion that I would experience any blood secreting out of my ear over dozens of similar appointments from multiple ENT's. Within minutes of leaving the office, my right ear was plugged and I knew I had an infection. Some latent tinnitus becomes very apparent and loud let me tell you when I have an infection too. So lots of ringing. I didn't experience any blood at that time and threw away the cotton ball. Lo and behold, 3 1/2 hours after my appointment, a stream of blood starting coming out of my ear. I would have absolutely freaked out if I hadn't been told to expect it. The amount was significant. It's now been 6 hours since that first seeping began and I still have wet blood in my ear. I called a nurse practitioner through my health insurance who recommended tilting my ear and letting the blood run out until it clots and to definitely not use a cotton ball which could stick and pull off the scab when removed. While I have had some clotting and my ear lobe and outer canal is crusted with old blood, some wetness from fresh blood continues to be present. I fully expect to wake up with blood on my pillow. To wrap it up, I'll say that everyone I dealt with from the receptionist, to the nurse, to the associate to the doctor was pleasant. The office was clean and nice. 15-30 minutes for an appointment of this sort is what I am used to and this one took a full hour. For whatever it's worth, I would have returned had the work been done correctly. Now I won't set foot in this place again and have to make an appointment with my primary care doctor to ensure I have nothing else to worry about aside from the infection. I work in music and won't be able to listen to music for a week. I can't hear the television clearly enough to continue watching Ozark with my wife, so now we are both irritated. This f-ing sucks Update: I did awake to an ear canal full of blood. I saw another doctor to have it cleaned out. I had a hemotama and bleeding continued for days. After a week I'm in much better shape. Dr Bublik called me and someone in his office reached out via Yelp. I appreciate the consideration he showed in my well-being.

Really caring staff Always on time…read moreDr Kerner is amazing at diagnosis and treating people

The doctor was fine for the first few visits. He was very caring and remembered a lot. However, I…read morehad a procedure with him and he fixed nothing. My deviated septum was untouched and the rhinoplasty looked nothing as we discussed. I had to go to an entire different doctor who then performed another procedure to fix his mistakes. When I attempted to email or call him about my concerns, I got no response and was directed to his office staff. His bedside manners are good but I doubt his skills at treating people.

Three months ago I ruptured my eardrum. I had bad earache. It was obvious it was infected. After…read morespending two and a half hours reading through reviews and calling roughly eight or nine doctors that could not get me in for two to six weeks, I found Dr. Admin's office. I called and spoke to one of the girls in the office. The lady I spoke to went out of her way to get me in the very next day in between appointments. I am very grateful to her. I've had three visits since. First we got rid of the infection. Once the infection was gone, Dr. Armin was able clarify how big the rupture was. My last visit we did a hearing test My hearing is get better. Lastly, they took my medicare, which is great. Dr. Armin has been wonderful, and all of the staff have been professional and they go out of their way to help. Thank you!

Had concerns about my left ear. After looking around the valley for an ENT, stumbled upon Dr Armin…read more Accepted new patients quickly and has two locations to visit. After the first location was cancelled, oddly enough this location booked me for a more recent appointment than West Hills. Intake was quick. I was expecting to wait longer than I did just because I'm so used to waiting at any doctors' office. Dr. Armin listened to my concerns, did a thorough exam. Everything looked good. Went ahead and booked an audiogram as an additional data point. The audiologist was nice and respectful. Results were normal. Dr. Armin explained that my concerns could simply be a sensitivity to a specific noise/frequency/vibration. All-in-all: would highly recommend Dr. Armin!

I would give Dr. CECILIO 1 million stars if I could. I brought my daughter in today as a same day,…read morenew patient, urgent appointment for a ruptured eardrum, and we were very nervous because she was in so much pain and felt so terrible. I need anybody who reads this to know from the second we walked into the office, it felt like family. Everybody was so nice and so welcoming. When the Dr. walked into the room, she was so warm, kind, caring, and my daughter and I loved her immediately. Dr. CECILIO was so patient and thorough with my daughter and eased our minds and made us feel so welcome and cared about. I feel that it is very rare nowadays to go to a doctor's office and get the type of love that we felt. The doctor explained everything so well and spent quality time with us, and made my daughter feel so much better. I truly recommend this Dr. to everybody. I have met many doctors in my life and she truly has one of the best bedside manners I have ever experienced. She even gave my daughter a hug, which meant so much to her, she was feeling so anxious before the visit. We are so happy to now have our forever ENT thank you Dr. and thank you to all of the staff for being amazing as well!

Dr. Cecilio took the time to review my case and save my hearing without ever charging me or having…read moreme come into the office. I am an MD and this is the mark of a physician who practices true patient advocacy. I am not a listed patient of the clinic and called the office because I was trying to get an emergency appointment because I had sudden loss of hearing in my right ear. Even though I am not a paying patient, my message was passed on to Dr. Cecilio who had the staff immediately call me to send me to the right clinic that handles emergency hearing loss. That clinic scheduled me for visit within 1 hour and they discovered that the hearing my right ear is very seriously diminished with a combination of both conductive and middle ear pathology. I am an MD and know how busy the practice must be. I incredibly grateful to Dr. Cecilio for taking the time to review the case details I left her in a message and direct me immediately to the care that I needed. She was payed nothing for this action and shows herself to be a true advocate. As an MD who does not even know her, I look at the reviews and disagree with them. She has to charge for her visits and it is a brave MD who tells people that they don't need surgery right away if other medications can be tried first. Also, not all surgeries are successful with any doctor, especially ones who will be brave enough to take on harder cases. The way you treat a patient that is not even payable is the true mark of her professionalism and ability to identify clinical urgency, which is the true showing of her character. I am only 39 and I almost lost all the hearing in my right ear. I am extremely grateful to Dr. Vera Cecilio and wish her kind appreciative patients for the dedication that she shows. Wishing you all well, Joelle

* Next-day appointment availability. * Clean and welcoming…read moreoffice. * Kind, professional, and helpful staff. * PA was patient, thorough, and never rushed. * Excellent communication, including while using translation. * Smooth and positive experience overall. Highly recommended.

Dr.Martin was great Also office was very good…read more We drove here from lake havasu great experience