Cancel

    Open app

    Search

    Matson

    3.3 (7 reviews)
    Closed 8:00 am - 3:00 pm

    Services - Matson

    Shipping centers

    Matson Photos

    You might also consider

    Recommended Reviews - Matson

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Cher R.
    0
    87
    82

    4 months ago

    Wham bam thank you Ma'am! This place runs like a well oiled machine! Drop off less than 20 minutes and pick up in Tacoma even faster!

    Business owner information

    Photo of Allison T.

    Allison T.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Operators are poorly trained and harass other drivers and riders around them. Do not recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 16
    Thanks 0
    Love this 10
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lex J.
    242
    443
    1714

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Matson

    You might also consider

    USA Auto Transport - Seattle - Pick up time 6pm.  5h30 still havent heard anything from ANDY the driver

    USA Auto Transport - Seattle

    (33 reviews)

    Washington Park

    I contracted USA auto transport to pick up my vehicle in Washington and deliver to California. They…read moreshowed up when they said they would and they were very communicative in California to make the connection with one of my family members for her vehicle. Very pleased with their service. Very prompt and responsive. Great price for exactly what I requested. Thanks guys

    Terrible experience with the service. I'm sending my car…read morefrom Seattle to San Jose The company required FULL PAYMENT 1 day before pick up. Cancellation fee $150 if you're not inform them 5 days before the reservation day which is understandable until you there is a PROBLEM. They scheduled a 3days window for pick up from Fri - Sun. Then 1 day before the pick up the gave me a 6HOURS window from 1PM - 6PM on Friday. The driver that texted me name Andy (this gentleman has ZERO idea whats called customer service) he's from the 3rd party company name ELITE SERVICE. He didnt let me change the it from Fri to Sat by texting "No, tomorrow only". Because of the company's policies so I'm okay with that but had to change the pick up destination to my wife's work place. On Friday I heard nothing back from the company eventhough it's 5h30pm. Texted Andy the driver, called him multiple times but there's no answers, not even a message. I had to messaged Reece the receptionist, tried to reach Rebecca the accoutant, John from DispacthTeam still no replies. 6h30pm none of the staffs answer my calls, texts or emails. At this point I just want to cancel my reservation but they took the whole payment already and not sure if there's gonna be a conpensation as the company didnt keep their reputation. My wife finished work at 7pm I told her to stay until 7h15 if the driver arrive. 7h30 when my wife on her way home, the driver called her said he 12mins away so she had to come back. The driver picked up our car is Michael not Andy who texted me in the first place. At 8pm Reece the receptionist emailed me said he couldnt get ahold from Andy and will keep me update ASAP. This showed how unprofessional the company is as I got my car delivered at 7h45 already but still they didnt know what's going on. Till the day my car is shipped to San Jose they still not send any updated email only if you email them first. I believe that as long as they got the money they're done with their part, everything else is the 3rd party fault. Big thanks to REECE as he's the only who took care of us eventhough it's 8pm I know he's not supposed to be working at that time. About USA AUTO TRANSPORT I would not recommend this company to anyone that need a transport service in the future, I hope anyone who's about to choose the company look at this review and have an idea about what might happen to you and how irresponsible the company is.

    Ok Auto Carrier - Next morning, Feb. 5, 2026 after delivery and after a wash.

    Ok Auto Carrier

    (25 reviews)

    The team was great. White glove treatment of my brand new corvette. Car was as clean when it…read morearrived as when it was loaded after traveling nearly 2000 miles from AZ to SC. Nick (dispatcher) kept me informed of progress even of a mechanical issue with the truck. Paul (truck driver) was incredible and as excited as I to bring me my car. He's was cautious about every aspect.

    I just received my delivery from OK Auto Carriers last night so this review is pretty fresh on my…read moremind. My broker assigned OK Auto Carriers to do my transport and their reviews were pretty decent so I trusted them with our new 2026 Mercedes Benz Sedan to be transported across the country. They picked it up from the Mercedes dealer just as scheduled on Jan. 28, 2026 with no issues. Delivery window was Jan. 30 - Feb 2, 2026. On Feb. 2 last day of window it was confirmed they would deliver that day. Later that afternoon, OK Carriers texted me there was a minor issue with their truck and it would not be delivered that day. Same thing Feb. 3, they would give me an ETA then call back later that they were waiting for parts and it was in repair shop. On Feb. 4 we were told they had 2 stops enroute to drop off other cars and ETA 6:30 pm, then received email update from our broker who said it was now 7:00 pm, they called changing ETA to 9:00 pm, another ETA 10:00 pm. and finally a call changing to 11:00 pm. They showed up at 11 pm, got the car unloaded by 11:24 pm. The car condition was dusty as all cars get when being transported for a week in an enclosed trailer but all was fine (huge sigh of relief!). No dents or scratches. They even put a car cover over it while in transport. So if you are considering OK Auto Carrier to transport your car: Cons: 1) There could be delays 2) They give some inconsistent statements such as stating they talked to my hubby with an update when they didn't. Another they were on the road only to find out they had not left the shop. 3) Very little Initial communication until after delivery window then they were very responsive. Pros: 1) They did deliver my car as promised, albeit 2 days after the delivery window. 2) My car arrived in great shape with no damage to the car. 3) They did not ask for more money upon delivery (unlike so many carrier reviews out there claim) 4) Drivers were polite, knowledgeable. 5) They delivered my car straight to my door even though we live in a gated subdivision where it was a little tight to get a 75 ft. trailer in and backed out. 6) They arrived in a newer truck that looked well cared for and the trailer was a true hard‑sided enclosed unit, not a curtain‑side.

    Matson - vehicleshipping - Updated May 2026

    Loading...
    Loading...
    Loading...