I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

Great family own jewelry store. The moment I walked in I was greeted and immediately attended to…read more Jason provided several options ranging from low to high in price to resolve an earring I kept losing due to an unstable screw back. I was happy with the solution and will definitely make this my new preferred jeweler.

They did a great job shortening a gold chain necklace for a reasonable price. Jason was personable…read moreand helpful.

Hilda and Marina are friendly and professional. I have used them for primarily watch batteries but…read morethey also do jewelry repair as well. Prices are reasonable and the location in the mall is convenient.

I had a bracelet repaired here, but shortly after getting it back, it broke again in the exact same…read morespot. Instead of fixing it under warranty, they charged me again and said it would take a week. After waiting eight days and driving an hour through traffic, I arrived only to find out it still wasn't ready. I finally picked it up yesterday--and today it broke again in the same place. This time I will go to someone else to get it fixed. Over $100 down the drain. Very disappointed with both the service and quality.

From the moment I walked into Thomas Markle, I received nothing but top-tier service. Not only do…read morethey carry incredible pieces, but the customer service is honestly some of the best I've experienced anywhere. I'd compare it to the level of attention and care you'd expect at the Ritz-Carlton every detail is handled with intention. I want to give a huge shoutout to Eddie. He's been nothing but exceptional from day one. His recommendations were spot on, and he made the entire process smooth and enjoyable. You can tell he genuinely cares about his clients and takes pride in what he does. I've been searching for a few specific pieces for years, and Eddie was actually able to source them for me, which says a lot. That alone earned my trust, but the overall experience sealed it. Really appreciate Eddie and the whole team for making this such a great experience. I'll definitely continue shopping with them

I stopped by in December and worked with Rachel to get my very first watch after graduating…read morecollege. Rachel was amazing, and even had a watch moved from the Houston location, just so I could see the one I wanted in person before buying it. I will definitely be returning for another purchase!

Came to Jae with an idea for custom grills and he made it happen, worked with me on the pricing ,…read morehe was very professional and punctual too and the grill fit perfectly. thanks Jae!

From the owner: Local Custom Design Jeweler and we strive our best to make your dreams and imaginations of fine…read morepiece of jewelry come alive with unique attitude. Rings, Name-Plates, Pendants, anything in fine jewelry including Gold Teeth (AKA Grillz) and Repairs. We also deal with new and pre-owned high-end watches like Rolex. Please call to make an appointment.

Ok soooo Rachel is the manager. She made sure my transaction went through along with the savings…read more However.... I have never in my entire life felt to welcomed by a sales associate. Erica was amazing. Most of the time I get security called on me when shopping. I guess I fit the description. But with Erica....i was treated right from the beginning as if I just spent millions there. Now now I will. My fiancé and I look forward to shopping with Erica from now on. They are invited to the wedding

He went to Jared, but I wish he hadn't…read more We don't generally shop for jewelry, but on the odd occasion that we do there's a reason we don't go to the likes of Jared. The wait times are unacceptable, especially for the lady that was doing a return. And the markup on the diamonds compared to what they probably should be priced at is insane. I'm assuming that the owner of the whole Corporation is laughing about what they charge at these places, and they own a lot of the other top Diamond stores too. So for this reason I can't give it more than three. The bonus was that they were very friendly.

Marla found some special earrings for my grand daughter. They were just what we were looking for…read more In addition she arranged for the posts to be longer to allow for some extra room. The earrings are perfect and my grand daughter loves them. Thank you so much!

Absolutely love this establishment! Marla helped me design the perfect engagement ring and wedding…read moreband for my wife. Marla also helped design several other pieces that my wife loves! If you need any form of jewelry, I highly recommend visiting Marla's Gem Creations! Everyone there has a high level of customer service, and they care about their customers.

I first went here 8 years ago on a recommendation from a friend to turn my grandmothers diamond…read morering into a necklace and it came out absolutely gorgeous. It's truly stunning and still shines like the day I picked it up. I've held on to some of my grandmothers pieces for 30 years, lived all over the country and waited until I moved back to Houston to bring these other rings to be resized so I can look down and remember my grandmother is still with me. There's 9000 jewelry stores in Houston, but if you want something custom made, and feel weary about who you can entrust a family heirloom to, bring it here. I only have three tokens of my grandmother left after all of these years and I've entrusted Sethi's with all of them. All the things that I would grab if my house were on fire, I've left with them, that means trust and a customer for life. I'm certainly not a high roller, I'm just your average nurse who works really hard and wants to treat myself every once in a while to something pretty, but I've always been welcomed like I'm the only person in the store when I come in. I think everyone has that experience here and why they have such loyal customers. I can't wait to see how they fixed up an 80 year old ring today. I think I might even treat myself to another piece of happiness when I get there. Update: came out better than I even imagined. And I treated myself to something I'll cherish forever.

What a wonderful business. They were able to remove 5 diamonds from a ring that I inherited from my…read moremother and made them into a beautiful custom bezzled necklace for my wife's birthday. I will certainly be going back to Sethi's for any new jewelry needs that we'll have in the future. Highly recommended. They take good care of you and they offer reasonable prices for gold as well.

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Thank you for my new Rolex!! It's beautiful and the price…read morewas absolutely amazing! I'll definitely come check out in my next visit. Totally recommended

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait