Another great visit to Juut new artist salon. I see Eunice and my daughter sees Skye. Eunice is…read morevery thoughtful in her approach and I'm always thrilled with the results. Skye is a wizard with curls. They are both great conversationalists too. Really excited to support new artists and plan on following them. It's a very comfortable space. We really enjoy the Aveda products. They smell so good.

I went to Elijah for a haircut. it was on of the best cuts ive ever had. He knew just what I…read more needed. I wear hot rollers.He was very pleasant . He knew the Aveoa product line very well. Hes very skilled. cuts like he's been cutting for years not a new artist. I will be going where he goes.

I don't normally leave negative reviews, but after trying unsuccessfully to resolve this privately,…read moreI feel it's important to share my experience. I'm a stay-at-home mom who hadn't had my hair professionally done in several years. My husband encouraged me to finally do something for myself, and because I wanted professional guidance, I booked Courtney's New Client Full Dimensional Color service. I chose this service specifically because it was advertised as a premium new-client experience that included a customized consultation based on things like hair history, facial features, skin tone, maintenance, porosity, hidden warmth, and creating an overall color plan. It also specifically advertised a one-step color plus a full foil or balayage service, which caught my attention because balayage is what I'd always had done before. I drove 45 minutes and spent about $375 between the color, haircut, toner, tax, and tip. During the consultation, I explained that my hair is very fine, I have postpartum regrowth, a toddler who constantly pulls my hair, I wanted something natural and low maintenance, I don't like red tones or traditional foil highlights, and that I'd always had balayage before. I also told her several times that I honestly didn't know what would look best anymore and was hoping for her professional opinion. That's the entire reason I booked the premium consultation. Instead, there was very little discussion. One inspiration photo was pulled up, I said I trusted her recommendation, and she immediately started putting foils in my hair. Then, after my color had already been applied, she said, "Oh crap, I forgot to tell you. The New Client Full Dimensional Color doesn't include toner and there's a good chance you'll need it. That's another $39." At that point, I didn't feel like I had a choice because the service was already underway. Before leaving, I questioned why the regular Full Dimensional Color on her website says toner is included, but the more expensive New Client service apparently doesn't. I was told it was "case by case." The website also estimates this appointment at over four hours with the haircut. I was completely finished in just over two hours, including processing time while another client was being worked on. The haircut felt more like a basic trim than the customized haircut I paid for, and the color ended up much darker than I expected with only subtle dimension. After thinking about it for a week, I reached out privately because I truly wanted to resolve things directly. I politely explained my concerns and requested a refund because I wasn't comfortable putting my hair through more chemical processing. She declined, which is her right. What disappointed me more were the explanations I received afterward. She responded by saying that balayage "is not what you booked anyways" and that balayage is "a totally different service than a full dimensional color." That directly contradicts the service description I booked, which specifically advertises a full foil or balayage service as part of the New Client Full Dimensional Color appointment. She also told me afterward that because of my postpartum breakage, it was "nearly impossible" to balayage my hair. If that was her professional opinion, I believe it should have been discussed during the consultation before any color was applied--not after the appointment was over. Finally, she later told me toner wasn't really an add-on. But during my appointment, after my hair already had color on it, I was told I would likely need toner and that it would cost another $39. Those two explanations don't match. This review isn't because I think Courtney is a bad stylist or because I simply didn't like my hair. Hair is subjective. It's because the premium consultation and customized experience I paid for didn't match what was advertised. I booked this service because I wanted a master stylist to evaluate my hair, explain my options, and recommend what would suit my features, skin tone, and lifestyle. That simply wasn't my experience. I tried to resolve everything privately before posting this review. Since we couldn't come to a resolution, I wanted to share my experience so future clients can decide whether the service they receive matches the service being advertised.

I haven't gotten my hair done by anyone besides Courtney/Plush in 6 years!! She is the absolute…read morebest. Getting my hair done is my favorite treat for myself because not only is the service and quality so good, Courtney is so incredibly welcoming and kind and so much fun to talk with. It's a private setting and super vibey, I cannot reccomend it enough!

I just got the greatest new haircut from Victoria at Indie Studios! Victoria has been my hair…read morecolorist for 10+ years and now that she has her own studio, she has become my stylist as well. I LOVE the convenience and know I can count on Victoria to keep my style and color updated, while also reflecting my personal style. Over the years, I've gotten to know Victoria as someone who takes the time to get to know her clients, while delivering extraordinary customer service at the same time. I can't recommend her enough! If you're looking for a fresh new look, or someone who does her work with extraordinary care and professionalism...make an appointment with Victoria ASAP!!! You won't regret it:)

Women's hair cut. Love Tony, he does a great job and really works to make himself available…read more Jill, Mpls

David is consistently amazing with my hair! He helped me find my hair style, and it changed my life!read more

I always enjoy this salon. They are never pushy about sales but always recommend products that your…read morehair actually needs. The music is at a nice level which is nice for someone like me who has sensitive ears. As soon as you enter, you're greeted and offered a beverage. A different design for the shampoo bowls would be nice though. I see Emily T and I highly recommend her to everyone! So fun and sweet and always willing to work with your hair type.

It's very difficult to find a salon with later hours. I purchased a Groupon and it was very…read morepleased with the results. My stylist was friendly and gave some great feedback. The music was at an appropriate level and parking was easy.

Deb is great! She listened to what I was looking for and it turned out even better than expected!…read moreShe recognizes me each time I come in and I always leave with a perfect cut and color!

I see Deb Itow at the Plaza Salon in Plymouth. In short, she is amazing. I get highlights, touch…read moreups and cuts from her and I've never had so many compliments. Bookings are easy to make with Square. She has updated my style and the blonde highlights are exactly what I wanted. She listens to you and is very knowledgeable about color, styling and trends. She's a nice person, too! Highly reco

I heard about Lotus 21 through a Groupon. After setting up…read moremy appointment, I was contacted a few days before my scheduled appointment to reschedule since the City of Minneapolis had to turn off the water on the same block as Lotus 21's location. NO PROBLEM to reschedule since I was given my next suggested preference BUT, when I got there at my rescheduled time, my stylist was caught off-guard when I arrived. Just had to work through the initial "icky" feeling of realizing that things hadn't been prepared for my first visit. At first, I was already writing up a review in my mind of how bad this was going to be, but as soon as my stylist came to terms with how quickly the morning had already flown by and that, yes indeed, I had been rescheduled, she jumped into the game and was ready to take action. She has a winsome and delightful personality. She was sincere in her apologies about the situation. There was another woman in the salon with her hair in foils and in the middle of a coloring process, so my stylist continually said that she works well fast. While I trusted that, I was letdown since I wanted my hair to receive the full time-allotted attention. I have long hair and said that I was looking to have 2-3 inches cut off. We agreed on it being cleaned up, but she didn't check visually with me on the actual amount being cut off before or after she started clipping away. Regardless, she did do a great job on the actual cut, but in the end, I would have liked the full 3 inches rather than 2 inches. She didn't ask what I thought when she was done, because she was in a rush. She offered $15 off my next cut and gave another genuine apology. I would have been much happier with my first impression of this salon if I had been rescheduled at a time where she wasn't stressed out. I'd much rather wait another week or two so that it feels thorough and leisurely rather than to be crammed in, and feel like an inconvenience. She's clearly got the right personality, ability, and talent...she just needs to create boundaries for her work so that any given day doesn't become THE hectic one as I experienced. I'd imagine I would otherwise have given her 5-stars.

I bought a deal for the full balayage on Groupon (pic with dark curly hair and lob cut is me :))…read moreand didn't quite know what the expect coming in since it was my first time in an actual salon and not Great Clips. My first experience couldn't be better and I can't recommend Sarah enough. She's a genuine person who really cares that you walk out loving your hair. I actually came in a couple days later to get my hair darkened (I'm the type of person that needs to ease into change so that beautiful caramel color was a bit too bold for me for a first time) and I absolutely loved the chocolate tones she brought out. Sarah was super understanding and was able to squeeze me into her tight schedule at no extra cost. Advice: Listen to Sarah, she definitely knows what she's doing and you won't regret trusting your hair in her capable hands.

Let me start out by saying I think the salon itself is 5 stars. I have bounced around to many…read moredifferent stylists and they have all been fantastic. Each one has accommodated my needs and done a great job. I took away a star because of the terrible front desk service I receive nearly every time I call/visit the salon. The lady that seems to always be there in the mornings and early afternoons make me not want to return to the salon. My appointments are constantly screwed up, either with the wrong person, wrong date, wrong time, wrong service - anything that could go wrong seems to go wrong when she books my appointments. Also, calling to book an appointment is a pain, and some mornings I just don't have the extra 7-8 minutes to book a simple appointment. I can't tell you the number of times I have put off booking an appointment because I don't want to sit and listen to lengthy spiels that I can't even understand (I know it's not her fault for having an accent - but as a owner/manager you need to think about your customers). Overall I would rate the stylists and atmosphere a solid 5, but they really need to reconsider who they put at their front desk.

the hairdresser with the pink hair cut my hair wrong and said oops sorry I just have ADHD. ADHD is…read moreno excuse for a bad haircut.. The hairdresser was using a round brush (which she did not know how to blow out hair or use it) to blow out my hair and my HAIR got stuck it in and she ripped a bunch of my hair out and when I said "ow" she told the older lady helping me that I was just tender headed. No I'm not tender headed, you RIPPED my hair out. She couldn't cut my hair so she had to get her boss to help me. She was very rough with my hair and normally I'm not tender headed at all and nothing anyone can do to my hair hurts my head. Mind you I have very long hair and all I was asking for was a inch off. And face framing layers.you can go here to get simple haircuts just don't let someone cut your hair that doesn't know how to, which is the person with the pink hair and glasses.