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    MasterCraft Wood Floors

    5.0 (1 review)

    Services - MasterCraft Wood Floors

    Floor installation

    Floor refinishing

    Floor repair

    1 More Service

    Floor restoration

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    9 days ago

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    Color Tile Of Medford - untitled

    Color Tile Of Medford

    (17 reviews)

    I would give Zero stars if possible, the carpet they installed was put in so poorly it is already…read morefraying after less than a month. Customer services is 0 stars as this is my home that was just rebuilt after the Almeda fire and now I am going to have to replace it and they refuse to compensate for the carpet. When I went in, I had placed an order and then went back in to upgrade my carpet. As a customer, I trusted them as the expert to place the correct order. They did not update my order and the wrong carpet was placed. When I called to express this, they stated they never spoke to me about an upgrade and refused to fix it and address their error. Very dissatisfied. Seek business elsewhere that will actually take their customers seriously and treat with respect.

    I've had some good customer service from the store until recently. We go into the store inquiring…read moreabout some flooring we had purchased prior, instead of helping us right then and there or maybe perhaps taking our information he gives us his email and tells us to email him ,with what we need. I ask him, since we came down here, are you not able to help us right now with our request? His response was I didn't know if you were busy or if you had plans for the day! A couple of months later ,I call to get a quote on a rug that we had purchased prior but a different size. They took my information and told me they would call me and email me that same day and the next day I called, the guy is not working and the other gal can't find the information. Don't waste your time go somewhere else that will provide excellent customer service.

    Imel and Sons Hardwood Floors

    Imel and Sons Hardwood Floors

    (15 reviews)

    Mike and Cody installed 600 square feet of select grade 3", 4" & 5" red oak planks in the public…read morerooms of our Eagle Point home. They were professional and skilled in the installation and finishing process. I wouldn't hesitate to recommend them to others. Thank you Mike and Cody.

    So I got an estimate from Mike Jr and decided to go with him. Just before the project started he…read morecalled and said his dad Mike senior, would do the job instead and that he's being doing floors a very long time. Ok great. Well trying to make a long story short, my floors turned out blotchy (which I told him so) and strange lines here and there. He offered no help. I'm assuming he left the color on longer in certain areas from trying to do too large an area at a time. And he left a pretty big gouge in my kitchen area with a piece of wood (splinter) sticking up so it catches on things. But I think the worst part is the stain he got on pretty much every wall in my house and on my white tile floors. I might have to repaint an entire wall because I'm not sure I have to color to do touch ups. I'll try to attach some pics. Also stain on my dishwasher (that won't come out), stain on a coffee table, stain on a white chair, stain on kitchen cabinets and I keep finding stain. I didn't know stain would stick to so many surfaces. He also left a big bag of garbage in my front yard in front of my house for 3 days. And do not expect any type of communication. He was at my house the first day for close to 11 hours, which would have been fine except I had no idea he would be there until 7:15 at night which might explain the stain everywhere due to rushing and it being close to dark and he was probable tired. If do decide to go with this company be sure to cover every inch of your house. There's also dust every where. I'm not sure why they tell people it's not very dusty. Dust is literally everywhere.

    MasterCraft Wood Floors - flooring - Updated May 2026

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