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Master Tech

5.0 (5 reviews)
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Check engine light

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

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4 months ago

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6 months ago

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6 months ago

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2 years ago

Jesse is the best! He's very honest, does a fantastic job and at a great cost. Highly recommend!!!

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2 years ago

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Jay and Dean's Auto Repair - Spot on alignment after the Jeep Wrangler got a 4" lift kit, and new BFG KO2 tires.

Jay and Dean's Auto Repair

(33 reviews)

****Edit 3/27/26: When I went back the next day (today) to have them fix the tire pressure sensor…read moreand the tire rotation pattern, I dealt with Mark. He was a lot more competent and decisive, so must ne the manager. He said "It will be fixed" and went out himself with the tech to make sure it got done right. I appreciate that, and bumped them from 2 to 3 stars. Since this whole ordeal cost me 3.5 hours and 2 separate appointments, I can't give more than that. But they DID make it right finally. **** I have a follow-up appointment tomorrow at 12 and will update this based on that experience, but as of now I am not impressed at all. Here's my experience so far... On 2/18/26 I went to Jay and Dean's to fix a tire. My right front tire had dropped to 20 PSI from a screw. Scott at the front desk was great--professional, handled everything smoothly, and I was in and out. As I pulled out, I immediately got a "Tire Pressure Sensor Failure" alert. Awesome. I cleared it and called Scott to let him know the tech likely damaged or disconnected the sensor while fixing the flat. He said no problem, bring it back and they'd take care of it. I was leaving for vacation the next day, so I told him it would be a couple of weeks--he said that was fine and noted my account. When I got back, I scheduled an oil change and the sensor fix via text with Megan. Because of the sensor issue, she said it would take about 2 hours, so I booked earlier than I wanted to make sure they had time to handle everything. I showed up at 3:05 for a 3:00 appointment and told Josiah I also wanted a tire rotation (with the $29 upcharge) and reminded him about the sensor. He said no problem. Then they let my truck sit there for almost 40 minutes before even taking it back. First red flag. At 4:28 the truck was pulled around. At 4:50 Josiah finally finishes with the disgruntled customer who was being charged over $1k more than his estimated "worst case scenario" quote for his KIA engine rebuild (yeah, its a very small waiting room and after over hearing all that, I was getting worried that I made the wrong choice for my oil change) he checked me out. He hadn't spoken to the tech or even read the service notes, but confidently told me everything was done and fixed. Ok... I always mark my tires because I've had places charge for rotations they didn't actually do. Sure enough, the tires were not rotated correctly. On a 4WD truck, fronts should go diagonally to the rear and the rears move straight up. Instead, they just swapped them incorrectly on the same side. That's basic. Then I start the truck... and guess what? Same "Tire Sensor Failure" warning, plus the check engine light still on. So the tech didn't even look at it. I bring it back to Josiah. He grabs a scanner and checks each sensor. While he's doing that, I ask how they rotated the tires--front to back or diagonal. He's not sure but assures me the tech "looked it up and did it by the book." Nope. I explain I marked the tires, and the placement proves it was done wrong. Then the scanner says the sensor is "bad" and I'll need to make ANOTHER appointment to fix it. At this point I explain the obvious--I booked this appointment early specifically so everything could be handled at once. And more importantly, the sensor was working fine before they touched the tire. That's literally how I knew it was low. It failed after they worked on it. He apologized, said they were "not very efficient" that day, and told me to come back again so they can fix both the sensor issue and the incorrect tire rotation. Look--I don't write a lot of reviews. But people trust mechanics to do things the right way, and it's not cheap. When a shop makes this many mistakes (or just cuts corners) on basic services like an oil change, tire rotation, and fixing a sensor they likely damaged themselves, that's a problem. I'm trying to give a small business like mine a fair shot, but this is a rough start. I'll give them a chance to make it right tomorrow. If they fix the sensor, correct the rotation, and don't try to charge me again, I'll update this review positively. If not, this stays--and it's a 1-star.

Another home run from Jay & Deans Auto Repair. I brought the Subaru in for what I thought was a…read moreleaky exhaust. They tightened up a single bolt on a catalytic converter and set me on my way free of charge.

Master Tech - autorepair - Updated May 2026

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