I used to have a great appliance guy. He retired, so I had to find someone new when my dryer…read morestarted making odd noises. My sister recommended Terry's Service; really, if she can't find something wrong, there's nothing wrong to find. I called kinda late in the day, and got a call back from Colin the next morning. We set up an appointment for the following Monday afternoon. Colin arrived, got a listen to the dryer, removed some of the housing and... there were great gobs of compacted lint in the lint trap. (I clean the lint trap, but this was beyond what I could reach.) He cleaned it out, told me (when asked) how I could keep this clean myself, replaced a screw that held the trap in place (that screw was removed at installation some years back and for some reason never replaced). And he did a nice job of cleaning up the stuff he pulled out of the dryer. Problem solved. My dryer is humming along again, and I'm happy. His charges were reasonable, too, so I'm really happy.

I had a great experience with Terry's Service. I received a quick response after my first call and…read morewas able to schedule an appointment for that very week. We tried an inexpensive solution to fix my washing machine which I appreciated. That didn't work, so Colin returned with a part that was not overly expensive. That was over a month ago and my washing machine is working perfectly. I'm so happy that I didn't have to buy a new one and am very satisfied with the excellent service. I highly recommend Terry's Service.

I called the phone number listed on Yelp 773-436-6841. A computer voice asked me to leave a…read moremessage. I left a message and I received a return call from 312-217-8060. I described the problem and the man said it would be $65 for the visit. The $65 would be applied to the repair. He gave me a couple estimates high and low based on what I said was wrong. I thought it was iffy that I received a return call from another number. On top of the computer voice it did not seem right. I called the 312 number back and I asked the name of the company. He said it was Ace Appliance Repair. I asked for their location and he said we don't have a location. If they don't have a location then my guess is that their location is Sketchville USA. I wanted to support a small business. Hills Appliance Repair says they are on 80th Place. I also noticed that the reviews for this company are all 4 years old or more.

I am always stoked to report a successful Yelp find! This past weekend my husband & I were working…read moreon packing up his place & we discovered that his soon-to-be relocated dryer (much nicer/newer than mine) was not working properly. Given that we are due to officially move it to replace the other dryer in less than two weeks, this was definitely a snag we didn't need. So, before my head started to spin I did a quick Yelp search in the area. The choices were almost none, except for Hill's, who already had 4 other positive reviews. In any event, I called on a holiday expecting to get an answering machine, and surprisingly got Albert (the owner). He was so, so sweet, and was able to schedule someone to come out the next day! Damen (Albert's grandson) showed up right on time, and had it diagnosed and fixed in under 15 minutes. Seriously?! He was so kind, professional, and clearly knew what he was doing. Plus, the repair (which is under warranty for 90 days mind you) did not break the bank. I would highly recommend Hill's for any of your appliance issues.

Bought a washer and dryer from this business and I've had it for almost a year now with no issues…read more They were very professional. The store is very clean. The products were very clean and presentable. The delivery was smooth and set up was smooth. I would recommend this place for affordable appliances.

Omgoodness!! This place is a hidden gem that I only discovered when going to the restaurant next…read moredoor. They had the exact stove and fridge I needed for my place. The owner Ange was very helpful and very patient. They really know how to choose good used appliances to sell in their store. I will definitely be back for more when I'm in the market again.

These people are very professional! I highly recommend using them for appliance repair. I have…read moreused them for multiple issues and they do a great job. They replaced the fan in my refrigerator, but it still wasn't cooling properly, so they came back and replaced the coil heater at cost and did not charge me labor or travel. Very thoughtful in order to have a satisfied customer!

Edit: As you can tell by the business administrators absolutely unhinged response, the customer…read moreservice for Sanchez Appliance Repair is lacking any semblance of professionalism. Wild how for months there were only 2 reviews on this business, but after the business administrator was insanely rude and I let people on yelp know to be weary, suddenly there's 2 more 5 star reviews in just 8 hours (both of which are recently opened accounts)? Extremely dishonest business practices. Makes me wonder if any of the reviews are real. My mother doesn't have cancer, but thank you for proving you did not listen and have quadrupled down on poor customerservice because you were caught in a lie. You said one thing. Then you had 3 shifting excuses as to why you no longer had to honor what you said. But don't insult people and insinuate they'relooking for free services when that's not what's being said (see original text below). If you go with this business beware. I'm sure repairs are fine, but I don't know because I never got past the business administrator who is an expert at gaslighting in order to skirt responsibility. Original post: Told me it would be $50 for a service visit. They came, they were not able to fix it as they said they needed to order a part. I said no worries, and asked if the $50 would go towards repairs. They said yes. I followed up a month later and asked about repairs. They gave me a quote. I asked if the $50 would go towards the quote like they said it would. They said first--no, that I took too long to get back to them. I let them know we were never given a timeframe where we would lose the $50. They said "we never thought you'd take so long to get back" multiple times. Then they said no. The $50 is a service fee stated on yelp. Which is not what they said when they visited us. Then they said no and insinuated we were asking for them to do work for free and that other repairmen charge more. I said I wasn't asking for anything for free, and that other repairmen wrap their fee into the cost of the repair and that I was inquiring if they did the same. They just kept repeating all three talking points until they hung up on me. And then they tried to zelle me $50. Am not looking for free work. Am looking for an honest answer. If you don't roll the $50 into the cost of repairs then don't tell people you do. And if you have a time limit to hearing back from someone then tell people that. Don't be dishonest. Edit: The absolute lack of accountability is present in the business' response. They didn't respond to anything that I said and continued to repeat the same talking points. If you have a time limit on when people get back to you for repairs before their $50 is forfeit then you need to communicate that. Don't tell people one thing then decide because it's been too long for you that you won't honor what you said. Especially if that "too long" was never communicated to begin with. They also need to be honest as I have, on multiple occasions, let them know I am expecting nothing for free, so to continually insinuate I'm looking to get free work out of them when I have told them that I am just looking for a straight answer is bizarre and belies a lack of professionalism. It's also wild work to insinuate I am "taking it out on you" because I told you that people need communication in order to know if they're under a deadline. It feels like you're expecting people to read your mind.

I highly recommend establishment; they are very reliable and Punctual. They genuinely value their…read morecustomers and offer reasonable Pricing . Repairs are completed promptly. The Staff are courteous, respectful,and easy to communicate with.

Wonderful customer service!!! Simple fix for my dryer. But…read morethey take their business serious. It was fixed in less than we 24 hours since I made the phone call!! Couldn't be happier!!

Jim is the repair person you hope to find, extremely knowledgeable, quick, efficient and…read morepersonable. He put my fears about my gas stove not lighting to rest, switched out igniter and good to go. I appreciate Jim's work and would not hesitate to recommend his work.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

First time using them. Kenmore Dryer not Heating- Timer not working on Saturday came out within an…read moreHour. "SAM" had all the parts that were needed. Very Satisfied ! I will refer to my Family and Friends

My washer started malfunctioning. It sounded like it was out of balance every load and walked…read moreacross the floor. I'm not completely unhandy, and knew to make sure it was at least level and to make sure the clothes were distributed evenly. I called a couple repair companies. Most had nearly a week backlog. This company was able to come out within a day or two so I gave it a shot. This is why they get 2 stars. I was told a service call was approximately $70. A tech arrived. His card said Habib. He looked under the washer and insisted it wasn't level. I politely argued. He then ran a nearly empty load. Although it banged around more than usual, it didn't walk around, so he insisted it was fine and charged me $90 for adjusting the legs and telling me the transmission is leaking and isn't worth fixing. I did my laundry on the weekend like I always do. It banged and walked around like before the service call. No change. I tried calling twice, but they haven't answered. The tech told me it's not worth putting much money into, so I don't feel much pressure to have them come back. I cant see myself calling them again for another repair anyway.