Next day service. Worked to accommodate my time of day. Technition was great. I definitely…read morerecommend this company.

After running a self-clean on our double built -in oven, the panel shut off and we could not get…read morethe oven to work. I called the maker of the oven (Whirlpool) and they told me it was going to be $499 for a guy to come out and for parts and labor. Plus a 1 year warrantee. If I wanted to just order a part, it would be $231 and I could do the repairs myself. I told them I would hold off and I did a local search and found Premium Appliance Repair. I checked out the reviews for the company and all I saw were 4 and 5 star. So I called them and set up an appointment. They came right out, made the repairs quickly and when all was said and done, the total cost was $178. PLUS the same 1 year warrantee. On top of it all my repairman "Ted" was punctual, very courteous, well mannered, explained the repairs and answered all my questions. I couldn't be happier with the service I was provided. Not only will I call them again whenever I need any other repairs like this, but I will also spread the word to all my friends and family.

I had been searching for a stackable washer & dryer for a year. Due to the shipment storage, I…read morecould not get them both at the same time. Out of my frustration, I remembered a small appliance store in Orland Park, Il. and decided to try them. I was fortunate to meet with Gil who was able to, not only locate a complete set, in a timely manner, the price, quality and service was outstanding. He promptly answered by phone calls, text or email within minutes, and always had an answer available within minutes. My washer and dryer are here, and there is a slight issue with an imbalance of a drum on the dryer. I text Gil just as the store opened, and the response was so immediate, I was blown away! Maintenance scheduled within minutes. I have full trust and confidence in this company. Their staff....from Gil....to Margaret....to the delivery men! I have always worked with a larger company, but will never go anywhere else other than Novak & Parker Home Appliance, and of course....Gil ! Thank you Gil and N & P for a wonder, trustworthy experience. Linda

We had been shopping ABT for many years. A friend of ours recommended Novak and Parker…read more Small shop with a decent selection of appliances. The store in Mt Prospect is much larger with a much deeper assortment. However, the Orland Store had on display what we were looking for. Margie the store manager was very knowledgeable and experienced. Promised and delivered without exception. The delivery team was great "both times" All items delivered in factory boxes, if you notice a portion of the box damaged, they had no issues unboxing for all to inspect. Be prepared to wait a little bit when you place your order. Worked well for us because we were in remodeling mode. We recommend Novak and Parker and the Orland Park Store. * have not experienced their service department because there was no need to call them.

Wonderful customer service!!! Simple fix for my dryer. But…read morethey take their business serious. It was fixed in less than we 24 hours since I made the phone call!! Couldn't be happier!!

Jim is the repair person you hope to find, extremely knowledgeable, quick, efficient and…read morepersonable. He put my fears about my gas stove not lighting to rest, switched out igniter and good to go. I appreciate Jim's work and would not hesitate to recommend his work.

First time using them. Kenmore Dryer not Heating- Timer not working on Saturday came out within an…read moreHour. "SAM" had all the parts that were needed. Very Satisfied ! I will refer to my Family and Friends

My washer started malfunctioning. It sounded like it was out of balance every load and walked…read moreacross the floor. I'm not completely unhandy, and knew to make sure it was at least level and to make sure the clothes were distributed evenly. I called a couple repair companies. Most had nearly a week backlog. This company was able to come out within a day or two so I gave it a shot. This is why they get 2 stars. I was told a service call was approximately $70. A tech arrived. His card said Habib. He looked under the washer and insisted it wasn't level. I politely argued. He then ran a nearly empty load. Although it banged around more than usual, it didn't walk around, so he insisted it was fine and charged me $90 for adjusting the legs and telling me the transmission is leaking and isn't worth fixing. I did my laundry on the weekend like I always do. It banged and walked around like before the service call. No change. I tried calling twice, but they haven't answered. The tech told me it's not worth putting much money into, so I don't feel much pressure to have them come back. I cant see myself calling them again for another repair anyway.

I am always stoked to report a successful Yelp find! This past weekend my husband & I were working…read moreon packing up his place & we discovered that his soon-to-be relocated dryer (much nicer/newer than mine) was not working properly. Given that we are due to officially move it to replace the other dryer in less than two weeks, this was definitely a snag we didn't need. So, before my head started to spin I did a quick Yelp search in the area. The choices were almost none, except for Hill's, who already had 4 other positive reviews. In any event, I called on a holiday expecting to get an answering machine, and surprisingly got Albert (the owner). He was so, so sweet, and was able to schedule someone to come out the next day! Damen (Albert's grandson) showed up right on time, and had it diagnosed and fixed in under 15 minutes. Seriously?! He was so kind, professional, and clearly knew what he was doing. Plus, the repair (which is under warranty for 90 days mind you) did not break the bank. I would highly recommend Hill's for any of your appliance issues.

I called the phone number listed on Yelp 773-436-6841. A computer voice asked me to leave a…read moremessage. I left a message and I received a return call from 312-217-8060. I described the problem and the man said it would be $65 for the visit. The $65 would be applied to the repair. He gave me a couple estimates high and low based on what I said was wrong. I thought it was iffy that I received a return call from another number. On top of the computer voice it did not seem right. I called the 312 number back and I asked the name of the company. He said it was Ace Appliance Repair. I asked for their location and he said we don't have a location. If they don't have a location then my guess is that their location is Sketchville USA. I wanted to support a small business. Hills Appliance Repair says they are on 80th Place. I also noticed that the reviews for this company are all 4 years old or more.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

My fridge water and ice died and these folks were quick to get out same day; they did a quick…read morerepair first and had to come back next day for a more permanent solution. Good value and will work with you on the fixes within different budgets (and will be honest w the pros and cons of each) But what got me to write this review is my experience with Jose! Jose is THE GOAT! So helpful, friendly , knowledgeable , and will take time to explain what's going on and what the fixes need to be (and I generally like way more detail than your average homeowner). Give Jose a raise he's honestly one of the best repair professionals I've ever worked with in my 10yrs of homeownership (and my house is from the1800 so I've worked with A LOT)

Jose is THE MAN! He is great, actually came a little early after calling me,and immediately…read moreworked on the ice maker, gave it 100% . He ran through a number of tests gave me an initial solution - turn the power off for a couple of days and let the bladder thaw. Then before he left, he did one last check on the water line and solved the problem - no parts no additional costs. I was really happy and a satisfied customer. If he was a little prettier I would have hugged and kissed him on the spot! (just kidding!) My second time using these guys and they're great - professional, thorough, knowledgeable and most importantly very helpful! Fully recommended...

Bought a washer and dryer from this business and I've had it for almost a year now with no issues…read more They were very professional. The store is very clean. The products were very clean and presentable. The delivery was smooth and set up was smooth. I would recommend this place for affordable appliances.

Omgoodness!! This place is a hidden gem that I only discovered when going to the restaurant next…read moredoor. They had the exact stove and fridge I needed for my place. The owner Ange was very helpful and very patient. They really know how to choose good used appliances to sell in their store. I will definitely be back for more when I'm in the market again.