Quick, efficient, friendly, convenient location, well priced, and consistent. ​

The only place I will ever get my Oil changes from here on out! Fast, efficient, & great customer service. The prices are great. I dropped my car off, and when it was done, they gave me a call. I had a memorable interaction with Dylan, such a sweet guy. They also offer an array of services. It's 5/5 stars for me! read more

This place is conveniently next to my job and I enjoy having a quick oil change before lunch. It takes no more than 10 minutes and the guys are pretty friendly and professional. The only thing I do not like about this place is that they put in a different type of oil that I am not accustomed to. Being that my truck is an older model, I want the best quality oil! read more

In a time of need, the team at Master Lube came up big time!!! My truck was over due for an oil change (my fault) and I found out the hard way that my vehicle needed a special type and it was out everywhere. Note that this happened during the oil shortage a few weeks ago. This was my 4th stop/attempt in a journey around the city and when I pulled up and asked if they had the oil, they said yes without hesitation (they may have thought I was a little crazy for my excitement). Quick and friendly service. read more

Worst customer service ever. I brought my 2022 Honda HYBRID to get an oil change. Apparently the technicians are not trained to ensure certain standards and protocols are followed. I sat on the phone during the service. After pulling in the oil changing terminal, Gabriel told me to pop my hood. After completing my oil change he tells me to turn ON my car, then I let him know that my car is STILL on and has BEEN on. He looked very shocked and worried. My friend who was on the phone with me during my service said, you sat there and he NEVER told you to turn off your car. Gabriel walked to the side and worriedly spoke to one of his coworkers. I was advised by a friend to call another company and mechanic to find out if my car could be at risk for issues or if it was ok for my car to be on while an oil change is conducted. I then called the Honda dealership. The service technician said my car being on during an oil change is a MAJOR problem. I called the rude, arrogant manager Dion and told him my concern. He tried to down play it and act as if everything would be ok with my car. He never apologized or tried to make the matter right. He was very dismissive. He then made a point to call Honda dealer after I spoke to him to attempt to get more info as if I was dumb. To make matters worse, even eluded to the fact that I made up calling the Honda dealer to inquire about the service standard and protocols done during a routine oil change. That was all after I called to tell him I was pissed I was and wanted a full refund because my car could be up for issues in the future and I was lied to and misinformed about what happened being "ok" and nothing was wrong with my car. When I went back to Master Lube, Dion the manager said there's nothing that could be done and no refund because he called and Honda and "they" said it's ok. This was after my phone call to him complaining and him telling me that he can only refund the form of payment I used. I was late for work and told him I made a trip back to the shop because I was very dissatisfied with the entire experience. He wasted my time, charged me over $100 for an oil change that I didn't have the option of selecting, then didn't make matters right after I called with my concerns and being upset. Rude Dion the owner had me waiting in the office over 15 minutes, never apologized, went back and forth with me letting me know how my engine was not on, etc. He kept referring to my Hybrid car as electric. My car still runs on gas and requires routine oil changes . It's not a Tesla which runs only on battery. MASTER LUBE was a business I patronized for over 5 years. I supported this business and respected it as a small business owner. DION is a rude, arrogant, jerk saying how he's been in business for 42 yrs, went on to say how I can't tell him how to run his business. I asked that the receipt be documented to show what was done and how my car was not turned off during my oil change. But if you are running a reputable, honest business, my request should have NOT been a problem. He refused to document the receipt because he and his business know what they did was WRONG & they did not want to hold any liability. I DO NOT RECOMMEND! They will ruin or damage things on your car and not be honest. THIS PLACE IS AWFUL! read more

They changed my cabin air filter, replaced my engine air filter, and a oil change for $97 dollars. I couldn't be happier

I brought my car here for a simple tire plug. The guy was visibly struggling to put on the plug, he had to do it twice. He was very rude to me while putting on the plug as well. Then he said it was on and everything was good. I left satisfied and then that night when I got into my car the tire light was on and it was no longer a slow leak but a fast leak because he made a bigger hole. I will never go back, this is not the first bad experience I have had here. read more

Brought my car to get an oil change and tire rotation. Asked the young guy how much. He said $25 for the rotation and $56 for the oil change. Thought that was a damn good price. Asked him about how long the wait time was. I said is it about an hour? He said oh no sir, about 35-40 minutes. An hour after dropping it off they had just pulled it into the garage. Then the young guy got my information. He came back 5 minutes later and told me he quoted me the wrong price for the oil change unless I wanted regular oil. I said no, that car has to have full synthetic. He started asking me more questions about the oil and how many miles each one was good for. I said look at the sticker on the windshield, use whatever they put in last. So the total wait time was an 1 hour and 10 minutes and the total price was $115 read more

Came to get to my oil change at masterlube and was very satisfied. Treated me as if I was family!!! Highly recommended getting yours done at their establishment. Provided helpful information and was please to see that they checked everything on my vehicle. Tires , Hoses , Belts , Filters (Air, Cabin) , Vacuumed my vehicle and all!!! read more

I just called to ask if they do inspections and a couple follow up questions regarding the inspections. Man answers, does not say yes or no to inspections but tells me to call after 1 and hangs up on me. Definitely not coming to this place. read more

Moved to the Lafayette area from out of state. Got my car tag transfered after taking 3 trips to DMV! Was told after I ask if the state required an emission sticker that you get it after you get your tag . So I looked up places to have this done which took me to Master Lube. Once I arrived no signs stating emissions done here. Got out of my car to ask the guy ( not sure if he was a manager / owner ) was on the cell phone he looked at me and said emissions I need tag receipt and insurance card. Never once said pull here or what to do , got back in my car to look for information needed. I started to get out of my car and a couple of young men where working on a car he started yelling at them about a tool they where using and than walked back inside. I got in my car and drove off. NO CUSTOMER SERVICE - RUDE is all I need to say . I felt bad for the guys working on their car. read more

1) Sent vehicle to this place for 10-40 oil change 2) the manager recommended that 10-40 NOT be used in the vehicle-even though that's what I've used since I purchased the vehicle-even though I live in a climate that is hot and humid-AND even though I have high mileage. 3) Was told by the friend who brought the vehicle in that the manager stated that they were out of 10-40 (I sent my close friend to have my oil changed because of work and I like regular oil changes). 4) Paid full amount 5) receipt AND sticker states 10-30w oil. 6) I called in ask about this. The Manager said he remembered my vehicle and what happened. 7) The manager then stated that it was a "mix" up and that there IS 10-40 in my vehicle. He said I can come in to have my sticker changed to 10-40 in case I go some place else next time. 8) NEVER once did he offer to change it to make sure there was 10-40 in there. NEVER once did he offer a refund or maybe even a free oil change. NEVER once did he explain why he said they didn't carry 10-40. I had to spend another $20 to buy 10-40 oil--then drain what was put in there (because I am not sure what is in there) and put new oil in. I've been to this location multiple times in the past and I've never had any problems. I am not sure what has changed but I will unfortunately take my business elsewhere because this is not good customer service. read more