Do not recommend -10 hours to move a 2 bedroom apartment(I…read morehad already packed and disassembled all furniture) -Arrived late -would take extended breaks, my ring camera caught them just sitting and talking on my couch -took 1.5 hrs for a 15 min drive, they blamed it on traffic( there was none) -the supervisor was yelling on the phone demanding I pay 1400 or my items would not get unloaded from the truck - they were moving so slow two neighbors decided to help them as it was already late at night I've moved many times, never had I witnessed such unprofessional behavior, for my move in, it was a similar move and it took 3 hours not 10.

After realizing my move was going to be the weeks sooner than expected, ii was in a panic to find…read moremovers and storage. I left my name and number for at least ten places. In the hour and a half I spent leaving messages and requesting quotes no one returned my call. I finally found House N Box and noticed it was in nearby Hutto. I was greeted by Kevin, who was very friendly and professional. I was so excited to hear a person on the end of the line. He was able to get me booked for the following week. Because I was getting a pod and did not have the delivery time, Kevin scheduled me for between 1-5pm. I got a call a about 1230 and two guys arrived at 230. The guys were great! They carefully wrapped everything up and secured most of my items into the pod. They were there for three hour at $140 an hour. These two young kids even moved a really heavy outdoor fireplace and heavy appliances. Since I moved out of town, I hope I never have to call them up for help again. But I would absolutely recommend them t my friends and family.

Bad experience. First they showed up late due to a manpower scheduling issue. But then they…read morecharged me for the lost time anyway, and 3 weeks later we received a refund. Damaged our dining room table, and Owner acknowledged that damage, but could not or would not have it repaired. Turns out it could not be repaired (abrasions and scuff marks on the top). Refused to reimburse anything but $110 ($1 per pound??), hiding behind TxDOT regulations, then refused to pay the settlement agreement for over 3 months until we filed a complaint with TxDOT. Would not return phone calls, texts or e-mails. None of our crew were firefighters. The owner might be. Accurate also lost a few items, which they did find a few days later. We would not recommend them (because of the owner).

We received 2 quotes for our move from Sun City to The Hacienda (about 1 mile). Accurate was the…read morelow bidder, so we went with them. They arrived on time and and did a good job packing and we didn't observe any breakage. The problem is that when they presented us with the bill, it was 67% more that their estimate. They said they did not expect to do that much packing. Thier competitor's estimate for "packing materials" was almost the same as Accurate's actual billing. Plus they requested a gratuity 0f 15% to 20% on the materials and fully loaded labor. At 20%, this gratuity would amount to almost $600. They also deliverd a big chair that was marked to stay at the house. When I called them, I was told that they would be glad to pick it up and deliver it to our house. I was told that they would contact me to set-up a time to pick it up. When they didn't contact me, I called back, I and got a recording and left a message. I have tried to contact them over 5 more times, got a recording, left a message and I still have yet to hear from them (one month later).

Awesome experience. Jerell and Nino where fantastic and take great care in their work. Complete…read moreprofessionals in every aspect.These guys had command of the situation, had a plan for eveything, and even had the sense to place things exactly where i would have without even discussing with them beforehand. Both of these guys are and absolutel asset to Heavenly, and I would absolutely recommend this company again with staff like Jerell and Nino on hand.

The owner of the company is so rude. I called on a Sunday and spoke to someone about moving they…read morewere suppose to come out on Monday or Tuesday to look at the house but no one showed up. I called back on Wednesday and left a message, and the owner got really defensive and told me that he has his phone on Sunday's and nobody answered the phone. Which is fine, I thought to myself I most likely mixed them up with someone else. He proceeded to ask me where I live and was so rude about it, I told him never mind that I would call other movers because the conversation seems very combative, and he hung up while i was still speaking. I was pretty nice and the phone so not sure if he was having a bad day. But didn't want anyone showing up to move my stuff when they were angry themselves.

If you need movers, look no further!! I am SO grateful we found Austex Moving. Last year we moved…read morefrom Florida and had 2 pods delivered to the storage facility in Pflugerville and needed movers to unload the pods into a truck, then drive the truck to the city and unload into our new apartment. Our apartment wouldn't allow pods to be placed at the building because there was only an underground parking garage. CJ and Jose were amazing! They work super fast and are just nice guys. We loved chatting with them. When it came time to move apartments locally in Austin, we called them again and they were available! Also, both moves they arrived exactly on time at 9 am sharp. Fair prices, took good care of our stuff, and worked hard fast (even in the heat)! 10/10 experience. I hope we don't have to move again, but if we do they will be the only people I call.

Jose and C.J. were fantastic! They were very professional, friendly, and willing to make needed…read morechanges the entire five hours they moved us. They were efficient and very careful with our belongings. They unhooked and set up, loaded and unloaded, and even helped us with our U-Haul. The price was very inexpensive. The owner, Jim Clark, was very responsive and professional as well. I recommend them over any mover I've ever used.

These guys are top notch and professional. From full service packing to loading furniture and…read morepack-yourself contents with multiple pick up stops if needed (home & storage) to multiple drop offs if needed also (storage, apartment, home, etc) NO EXTRA FEES FOR STAIRS, distance from pick up to destination, etc etc - specialty services for large or special handling items... Truly NO HIDDEN FEES - flat rate minimum depending on trucks, and time to pack, load, then unload and furniture assembly time if needed... USED THESE GUYS IN 2020 during covid for move from Bee Cave to Dripping Springs... they came in with the best no hidden fee pricing, no hidden covid costs, and no unexpected back end fees... Stellar service and communication, QUICK AND EFFICIENT, FRIENDLY AND PRESENTABLE, Professional appearance and polite movers and workers. THEY WERE SO GREAT, I chose to use them AGAIN for two stop pick up (house and storage unit) in Dripping Springs, for in-state move, with a Week notice - reasonable pricing, full fee disclosure, very easy quote process and personal service. Todd is the best!!! Will submit another review when this move is completed

We went through the Thumbtack app and found 1source moving and they were the most responsive of all…read morethe moving companies. Our move was from Austin, TX to the Albany area of New York State. Andy really made the process seamless. He has been in constant contact and provided value and guarantee to the move. They worked with me on the pricing and we ultimately locked this move in with them. Their crews were prompt as promised and let me know the progress updates as I had moved prior to them responding to my Texas house to pack up our belongings. We had minimal damage to our belongings and have been in full communication with them to mitigate our concerns. (It was a small bathroom dresser that was not in the best condition prior to them even touching it - was able to fix it and they do bring tools with them in case of this scenario.) What is fantastic is that they are a LOCAL company for the Austin area that goes all across the country. You won't be dealing with a moving broker or a van line that will only give you estimates. They give you prices up front. It's been a pleasure working with them and we will consider them again for any cross country moves.

DO NOT HIRE THESE GUYS !…read more I booked A MONTH out , confirmed to have them help me move Memorial Day Weekend, which is always a hectic time for moving. Day of , no one shows. Even went to their "office" and it was an empty warehouse. Called, numerous times, left voicemail, sent texts, no one showed up. DO NOT HIRE THESE GUYS. Thankfully did not put a deposit down , but was completely ghosted. Have no idea how they have such great reviews. Was the most stressful experience.

Have used these guys for two moves in Austin now. They are wicked fast and incredibly careful at…read morepacking up your items. I found Chris very easy to communicate with, and he let us know precisely when he would arrive on moving day. Beyond moving our stuff quickly, they're also nice guys that can be trusted to do a good job. They moved our top floor walk up apartment into a 3 bed house in under 5 hours, including packing all of our books and kitchen items for us.

Mike and Dallin were fantastic. They carefully loaded up an entire truck in about 45 minutes. They…read morewere kind--checking in with me about what was going and where on the unload. Several giant pieces going upstairs, they had absolutely zero hesitation. And driving across the town, the dudes still clocked in under the 3 hour minimum for the entire job. Excellent work truly, will gladly use them again.

I contacted several moving companies to get estimates on moving what I considered to be a fairly…read moreunique situation. Four bedroom three bath home but only one person living in it so there had to be some concessions made, and the pricing could not just reflect the square footage Michael was in charge of our move as we ended up choosing them to complete the task. They were not the cheapest nor were the most expensive.. they arrived promptly at 8:30 as promised with three gentlemen to do the move. All supplies were included we had several delicate items, including some very large screen TVs, some large decorator mirrors. And then abundance of other items, more traditional, like your refrigerator, freezer and washer and dryer. They were very nice and very easy to work with. They were very respectful. We had somewhat of a situation going on and they worked through it with us. They worked consistently for about 5 1/2 hours which included a flat fee service charge and then an hourly rate for three men After they loaded everything that needed to go to climate controlled storage, they also loaded a flatbed trailer to go to personal storage and then drove the moving truck to the storage units we had chosen in Cedar Park. I thought they did an amazing job and I would hire them again in a heartbeat!! When I went to talk to the storage people and obtain the key and lock, they commented on how nice the moving men that came were and how hard they worked to get everything in that 10 x 10 storage space. It barely fit I'm not sure how they did it, but I was so relieved . I'm so sorry. I don't remember all three gentlemen's names, but they were all fantastic. They worked well together, combining teams to do the wrapping and padding of delicate items. They also were very kind and waited for me to clean out and clean up the refrigerator before they moved it. Thanks so much, In N out Movers !!!! We'll see you again for our move and we will certainly let everybody we know that you did an amazing job !!!

I recently called to get some information for a move I'm not looking forward to. The phone…read moreexperience with Daniel was great. He was friendly, helpful, and made the process easy and stress free. I look forward to working with them!

I cannot say enough about how professional, and educated these movers were today! A complete God…read moresend! After hiring some movers on Facebook that never showed up, and others on Thumbtack that did not know what they were doing and left.... I finally found these guys! They were on time, and out of all the quotes I received, they were also the cheapest! Other companies, also wanted full payment up front, which I was concerned about. They took care of the fridge with plastic and blankets, had to take my door off and put it back on safely, and installed it properly. My cheeks hurt from laughing so much, during the process, as well. They felt like family!