I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Top dry cleaners in town! Nicest owners, friendly staff, and not to mention efficient and quality…read moreservices. Been dropping off my dry cleaning here for over 15 years.

Still the best in town, especially for theatrical costumes or formal wear. They will take really…read moregood care of your stuff!

Beautiful store w drivethru!! Smells so gd and a ton of coupons available! Dropped off a king size…read moreugg comforter

Price and quality are amazing. It's a little off my beaten path but they exceeded my expectationsread more

Simply Clean is amazing!…read more No more guilt around not being productive on nights and weekends -- I can have a clear conscience knowing my laundry is being done (and organized and folded). Price is completely reasonable and everything is done in 2 days. They even organize it in separate bags based by item type (i.e., underwear is separate from shirts and pants). If you are feeling overwhelmed by day-to-day stuff and can afford a little extra expense every other week, try out Simply Clean. You won't regret it!

They totally destroyed a dress I brought in for cleaning. When confronted about the damage they…read moredenied it. Went to the BBB and they claimed I had never been there even with all of the checks I had written to them as payment. Dishonest as the day is long.

This dry cleaner is our go-to. Always kind, accommodating of time constraints and does a quality…read morejob.

One bad experience after many satisfactory ones. Took in cashmere and fine merino wool sweaters for…read moredry cleaning. Both came back covered in pills. Spoke with staff but had difficulty understanding. They were unwilling to correct the problem without charging me. No resolution and will no longer patronize this dry cleaners. Have since researched prevention and treatment of pilling and will address on my own.

Excellent and reasonable price. Dropped off my husbands suit and shirts. She had them finished in 2…read moredays and perfectly starched. Fast, friendly and perfectly clean.

I've been going here for a few years and they are always friendly and on time!! They maintain your…read moreinformation and some remember you depending on how often you go!! Flat rate for specific items no matter the weight! It is very clean and fresh going in! They have pick up and delivery services but I've never tried those! Give them a try, I'm sure you'll be satisfied!

Been using cd one after the recommendation of a friend and it has been everything I need. Quick,…read morefriendly service with wonderful quality. The services are also great value. This will continue to be my go to for all my dry cleaning needs!

The young man that works here does a great job! The clothes are folded so nicely and he gets them…read moreback in a great timely fashion. We were staying in a hotel that didn't have laundry and we got them done several times here. 10/10 would recommend!

In searching for a laundry service to pick up and deliver for my business I wasnt having any luck ,…read moremost places were far too expensive! Then I noticed Cheshire in the neighborhood by my office. I could not have found a more wonderful service! 1)The owner gave me a great discount because I was a neighborhood business. 2) He goes above and beyond the call of duty. 3)Aims to please , if you're happy ,he's happy. 4) Does a beautiful job with wash and fold . 5)Good communication, Easy! I txt when I put laundry out, he sends an ok and 2 days later my bags are delivered fresh and clean! 6) If ever there's a problem, which is rare, he is apologetic and remedies the issue! Cheshire Laundry has been a blessing to my business,I could not run it without them!

Very clean, lots of machines, extended hours, convenient way to pay for the machines through an…read moreapp, unlike back in the day having to get quarters.

I get my comforter cleaned every year at the Maplewood Wash House and in the past I've been very…read morehappy with the job they do. Not this year I'm sorry to say. I picked it up today after having dropped it off yesterday. For the first time it was not folded and wrapped nicely. It was stuffed into a bag and very wrinkled. When I got home I found it was still very damp. Apparently it sat in that plastic bag wet since yesterday. For this I paid $23.00. Needless to say I won't be back.

They did a great job with two formal dresses I had . Reasonable price abd polite service .read more

Told me pleated shirt was too hard to clean. "Lot of work"…read more Who does that your a cleaners. She acted as if I was inconveniencing her by coming into her place of business and asking to get my skirt cleaned. I will not be returning to the cleaners and that sad because I work really close to this place.