The owner of Master Care Care, in case you need to sue him, is PERSAUD, DANESHWAR. He is the registered principle listed on www.sunbiz.org. He goes by Danny.
He does not understand how to do business OR work on cars, or talk to people.
His favorite line is "No, I haven't had time to look at it." That is, if he's not YELLING at you.
I trusted him to diagnose my Mercedes because he talked like he was knowledgeable and had the German computer you need to properly diagnose a Mercedes (not!) but once I towed it over there, he suddenly changed his attitude; it took him a week to even look at it!
I was getting ready to take the car to another guy and buy a completely different suspension system, and was calling to tell him to get the car outside where AAA could pick it up, when he told me he spent 2 hrs looking at it and that "I got the pump working and all you need is a right front strut."
I'm like not sure at this point if I even want to deal with this guy, AND HE NEVER GAVE ME A WRITTEN ESTIMATE - but I found a strut and took it by. Took him 2 weeks to get a mechanic in there who knew how to work on Mercedes - Finally I'm thinking I get to pick it up, so I call & he says "YOU NEED A HOSE FROM THE DEALER - we are closing in 2 hrs - can you go get it?" (What can I say at this point?) So I picked it up at $140 and dropped it off.....but, yeah, you guessed it! Still not done 2 days later!
Finally he says "it's ready." So I go over, test drive the car first and it seemed ok, but a/c wasn't cool enough so I PAID THE $700 tab but left it there and asked him to check freon.
Next day I think I'm picking it up, and he tells me, "Your car is sinking low in the back again."
It takes him another week to even look at it - thinks it's a small part beside the pump but all he's gotta do is call the dealer to find out it's the entire pump! ($1100) Thinks he can nickle and dime me all the way around the 4 struts, one at a time, what a charletan!!!
You don't want to put 1 strut, 1 hose, and then another pump in there and keep the old problematic hydropneumatic suspension.
{Yes by now I've googled enough and talked to enough REAL Mercedes mechanics and read enough Mercedes mechanic forum / threads to know more than this guy Danny who sets up shop as a mechanic but can't fix a flat tire!)
By then you're up to $2K without his SKY HIGH LABOR price added in. And you never know if you'll make it out of his parking lot - which he also claims "IS YOUR PROBLEM NOT MINE."
He also likes to say, "don't ask me to help you make a decision about how to fix the car - IT's YOUR CAR!!!!"
Well tell me, Danny, what will you say to the judge in a court of law when they see that you never gave me the estimate I asked for IN WRITING before billing me for work that never should have been done!!! OF COURSE you need to give people advice about their cars - like what suspension system should I use, if you know there's an alternative?
If people can't ask you AND TRUST YOU to give them GOOD HONEST ADVICE when fixing their cars, then WHY ARE YOU IN THE CAR MECHANIC BUSINESS??????
Maybe you shouldn't be! I'll see you in court!
"anything over the $70 diagnotics fee HAS TO BE IN WRITING," and my attorney tells me THE LAW IS ON MY SIDE!!! read more