We received excellent service from Nico. The company provided excellent communication from the time…read morewe made the appointment until the job was complete. He was on time, quickly found and repaired a pinhole in our main water line. The area was left in pristine condition when he was done. We highly recommend them!

On a Monday morning, we found we had a plugged sewer line with shower water backing up into the…read morekitchen sinks. We were able to get Nico from Blue Wrench Plumbing to come out within a few hours to address the plug. Nico was able to clear the line, and he spent additional time clearing the line with a larger bit to ensure that the line would remain clear for additional time. Thanks so much to Nico for excellent and friendly service. He's going into my contact list for future service.

Rafael to the rescue again. Had a small pin hole leak in our bathroom and once I called Rafael he…read morewas on his way. Found it and fixed it in no time. I will always recommend Premium Plumbing to anyone and everyone! As always thanks again Rafael!

Our upstairs tub was leaking and did not have cold water (only hot). First, they CANCELED the…read moreappointment we made about an hour before the scheduled time. We should have known then. When they finally arrived they cut a large hole and claimed to have fixed the leak. They told us the cold water would be more expensive than the original quote. We decided to have a second plumber look at it. The second plumber informed us that the folks from Premium Plumbing did not actually need to open up our ceiling to fix the leak. And they never actually fixed the leak! Horrible service, waste of money, stay away!

Prompt, courteous, and quick service installing an earthquake shutoff valve. I received a quote…read morejust from a photo alone, and they made it happen. Very reasonable price and I compared to another 8 or so companies, and left without trying to "sell" a review request. Would definitely use again and recommend!

I've used undisputed plumbers "Alejandro" multiple times in the past and even referred them to…read moreothers, trusting in their service. However, my recent experience has left Alejandro extra me extremely disappointed. After he came to give an estimate that was quite high, I chose to go with another option. Now, it appears he's unwilling to take any future jobs from me. When I reached out recently, he flat-out stated he won't respond or work with us again just because we didn't choose him that one time. I find this lack of professionalism and unwillingness to maintain a customer relationship very unprofessional. As a loyal client who has given referrals, I expected a higher standard of respect and customer care. I would not recommend this plumber if you value reliability and professionalism. In response to your comment : I fully understand a business owner's right to choose their clients; however, customer service and professionalism go beyond simply accepting or refusing work. Your response highlights exactly why I felt compelled to leave a review. Dismissing a long-term client due to one declined estimate doesn't reflect good customer service, nor does the dismissive tone you've taken here. A professional business would address concerns politely and maintain respect for all customers, especially loyal ones. Best wishes moving forward.

Water heater (2007) finally went out. Called Goliath (Jayme) who came out the next morning and…read moreswitched it out. I had a new hot water heater, new fittings, shut off valve and straps within 2 hours, hot water within 3. I've never seen anyone move so fast. He is honest, efficient and careful all with a fair price.

I was horrified when I read all the one star reviews when American Home Shield dispatched Hill's…read morelast year. Today the came out for their third (different) service call and as usual, there was a Quick response, good pre visit communication. The guys that came out made a little bit of a mess but plumbing is a messy job. My kitchen sink was all messed up and they were efficient and got the job done well. They are definitely worth 4 stars on the last three times I have used them. It's unfortunate that more people don't speak up for good service and only come here to complain.

If I could give them zero stars, I would. We have a gas leak at our rental property, and PG&E…read moreshut off the house gas. They told us to get a plumber to replace a hose going from the gas pipe on the wall to the stove. AHS (horrible, horrible warranty company - never use them) assigned Hills. They never answer the phone, and after ten voicemails and an email to their owner Hildebrand they told AHS that they're unable to do the work. It's a simple job - just replace the gas connection hose to the stove. They said they dodn't want to drive across the Richmond bridge. AHS then can't find another plumber on a Friday. Totally ridiculouis on all levels. Steer clear of these guys! If you have AHS and they assign hills, tell them to get another plumber!!!

This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

When he comes to my neighbor's house to do their landscaping, he blows the leaves from their yard…read moreinto my yard. The neighbor's have asked him to stop on my behalf, but then he does it again the next week when he thinks no one is watching. The worst part is that he also blows my landscaping wood chips into the parts of my yard that are covered with rock. This exposes the landscaping fabric around my shrubs and then I have to extract the wood chips from the rock area, which means that I have to get more wood chips / mulch to cover the landscaping fabric again. So if you want to save money with someone who doesn't care about the neighbors and messes up your neighbor's yard to make your yard look good, then he's your guy.

From the owner: Free quotes/estimation* Full yard maintenance including mowing, edging, weed control, aerating,…read moreinstalling sod,etc. Over 20 years experience installing and repairing irrigation systems including all types of sprinkler heads, drip systems, pipe configuring, and electrical wiring. 10 years experience in basic plumbing services as well.