Bought a set of new tires for my F150 last year and went back recently to have the tires rotated &…read morebalanced. Was pleasantly surprised to have them tell me it was free with the original purchase of the tires. Also, they spent extra time working to get a stuck lug not off and replaced the stud and nut with new without me having to ask. That type of customer service will keep me coming back.

Thank you Kyle!! Appreciated your help with my flat even when you were closed for the day. I…read morerecommend this business.

They were all very professional, answered my questions. They kept me posted the whole time, what…read morewas going on and what they recommended?The job was done within the time they said. They are going to be my long-term mechanics.. I would recommend them 100%

My daughter's car was leaking power steering fluid. This place checked it out. Recommended a new…read morepower steering pump and hoses for $1151. Seemed like a high quote and I was worried my college-aged daughter was being taken advantage of so we called two other shops for a quote for this same repair. Both shops quoted half of what this place did. Car is fixed for a more reasonable cost. Staff was fine to talk to and attentive. If you have money to burn, this might work for you. If you are paying for college, skip this place.

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

worked with him for awhile an seemed willing to help an finish what we discussed but then he just…read moredropped off the face of the earth an never made contact again to finish the work we had i thought agreed upon an paid cash for the work but never finished what we negociated. will never go back his word is no good

Outstanding shop with great service! Called in the morning to see if they could do a "pre-buy"…read moretruck inspection for me and they said to bring it on over. Andrew did a very detailed inspection, ran a complete diagnostic, went through everything, explained what he was looking at and what he was looking for. In the end the only things he found were fairly minor, which gave me complete confidence in purchasing the truck, not to mention some ammo to get the purchase price down a little. I would highly recommend anyone with a diesel to visit this shop, Andrew knows them inside and out and the service was very friendly!

While I've been a satisfied customer for years previously, Newberg Tire did our brakes recently,…read morehorribly botched the job (complete with wrong parts), damaged the vehicle and upon an alarming grinding noise causing us concern, we returned there for an inspection. We were told nothing could be found AND PUT US BACK ON THE ROAD WITH A BROKEN AXLE. I've been in the car world for many years and I am not a dummy. The repair professionals at a reputable repair shop were disgusted that this incredibly damaged vehicle was given a gold star for safety by Newberg Tire and the brake job 2.0 (this time with correct parts!) plus many hours and other replacement parts later cost $2300+. Clearly oblivious (uncaring?) to the risk of driving 5 children in a car with a broken axle up a large hill to work in Portland and many hundreds of highway miles per week, Steve nickeled and dimed us over "the wear and tear on the (incorrect) brake pads" in negotiating a reasonable offer for the glaring lawsuit risk that is their shoddy work. He didn't return phone calls and deflected like a pro when asked how this oversight was both allowed and defended in his business. I'm not typically an angry review writer, but my family of mechanics would NEVER conduct their business this way.

Went to have front suspension looked at for a knock and they fixed that and also another clicking…read morenoise without being asked too. Top notch place with great quality of work

My car died on me and my alternator and belt needed to be replaced. I pulled in around 3:30 with my…read morehazards on and my car sputtering and failing me, I was immediately greeted outside and they tested my alternator right away. My car was in and out with a new alternator and belt in less than an hour!! Very fair price for what you get here. I will be coming back if I have any other issues with my car!

Had an electrical issue with my truck. They were able to fix the issue and at an excellent rate…read more John was honest and did awesome service. I think I've found my go to mechanic in Newberg for my future service needs.

The contrast of experiences:…read more So about a month ago my husband took our truck into a well known franchise repair shop and we paid quite a bit of money for the repairs. When we were called to pick up the truck we were told they had done some additional work and it would cost us more. We didn't authorize the additional work (which was unrelated to the initial problem) and balked at the charge. In the end we paid for the parts, but not the labor. And now, the unauthorized repair is causing issues with the truck- very frustrating. Yesterday, our other car stopped working. We had it towed to Cecil Brown's (we weren't going back to the franchise repair shop). We believed there was something wrong with the starter. Got a call from Cecil Brown's and it turns out the starter was dead. We authorized repairs and we were consulted on which parts we'd like to use. The car was repaired within hours. I'm amazed at the different experiences. I'll be taking all our business to Cecil Brown from now on.

I just moved to Newberg a couple of months ago for school and my car broke down. I had no idea…read morewhere to go and Cecil's was recommended to me. Scott and Austin were so kind and lessened the stress of the situation. They didn't overcharge me and they took the time to explain what was wrong with my car. I will absolutely be taking my car there in the future.

This place is actually called Doug's automotive. I was having problems with my car randomly…read moreshutting off, took it to two seperate "big name" repair shops and over 1000 dollars later still had the same problem. Took it to this place, he had it fixed within a day for 90 dollars. I highly recommend this repair shop.

Doug does a great job!! Clean shop, efficient work and expert knowledge!read more

Hello there if you want your car to get messed up by one of there shitty techs go ahead! This is…read moreone of the worst shops I've ever seen I've had my car in 4 times and everytime I bring it in it seems to get worse some how and I just get bs excuses and my car just sits in there shop for weeks on end.. I came in to get headgaskets replaced and I got the car back and it barely ran/ started and it's been a nightmare since don't ever go here just spend the Money to go to a dealer. I got my axel replaced as well and they forgot to tighten the axel nut and it flew off which is completely unprofessional and super dangerous and bc of this they gave me a 5$ coupon even tho one of there techs could have killed me wooohooo!

Our 2015 Audi Q7 diesel needed an oil change before a 4-5 hour trip later the same week I called…read moreanother shop with "Diesel" in its name but they had moved their location about 30-45 minutes away. That shop owner recommended Tyler's Automotive in Newberg as he had sent a few customers needing help there with good reports. II scheduled the oil change online for a day later at noon, and waited about 90 minutes for the service. They only charged me $40 for labor and with 8 quarts of synthetic oil it was under $200, much cheaper than the dealership. I asked them to check the AdBlue diesel additive which was low so they topped it up. They also changed the battery in my key fob when I mentioned it was acting funny. I overheard several conversations with other customers while I waited and they were courteous and detailed in their explanations. I plan to take our cars there for service whenever we're in Dundee visiting family.

I cannot say enough about the outstanding service this team provides. It feels like I'm calling a…read morefavorite uncle to help me with my car. They treat you fairly and respectfully. Their pricing is more than fair when you add customer service and excellent work. It was a fortunate day Auto Crew was recommended to me by a relative.

Needed some work done and they were able to order the parts quick and put them in very quickly the…read morenext morning. I used them for a power steering issue. Replaced the lines and the reservoirs. Good work. Very kind and honest.