Bought a set of new tires for my F150 last year and went back recently to have the tires rotated &…read morebalanced. Was pleasantly surprised to have them tell me it was free with the original purchase of the tires. Also, they spent extra time working to get a stuck lug not off and replaced the stud and nut with new without me having to ask. That type of customer service will keep me coming back.

Thank you Kyle!! Appreciated your help with my flat even when you were closed for the day. I…read morerecommend this business.

They were all very professional, answered my questions. They kept me posted the whole time, what…read morewas going on and what they recommended?The job was done within the time they said. They are going to be my long-term mechanics.. I would recommend them 100%

My daughter's car was leaking power steering fluid. This place checked it out. Recommended a new…read morepower steering pump and hoses for $1151. Seemed like a high quote and I was worried my college-aged daughter was being taken advantage of so we called two other shops for a quote for this same repair. Both shops quoted half of what this place did. Car is fixed for a more reasonable cost. Staff was fine to talk to and attentive. If you have money to burn, this might work for you. If you are paying for college, skip this place.

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

worked with him for awhile an seemed willing to help an finish what we discussed but then he just…read moredropped off the face of the earth an never made contact again to finish the work we had i thought agreed upon an paid cash for the work but never finished what we negociated. will never go back his word is no good

Outstanding shop with great service! Called in the morning to see if they could do a "pre-buy"…read moretruck inspection for me and they said to bring it on over. Andrew did a very detailed inspection, ran a complete diagnostic, went through everything, explained what he was looking at and what he was looking for. In the end the only things he found were fairly minor, which gave me complete confidence in purchasing the truck, not to mention some ammo to get the purchase price down a little. I would highly recommend anyone with a diesel to visit this shop, Andrew knows them inside and out and the service was very friendly!

While I've been a satisfied customer for years previously, Newberg Tire did our brakes recently,…read morehorribly botched the job (complete with wrong parts), damaged the vehicle and upon an alarming grinding noise causing us concern, we returned there for an inspection. We were told nothing could be found AND PUT US BACK ON THE ROAD WITH A BROKEN AXLE. I've been in the car world for many years and I am not a dummy. The repair professionals at a reputable repair shop were disgusted that this incredibly damaged vehicle was given a gold star for safety by Newberg Tire and the brake job 2.0 (this time with correct parts!) plus many hours and other replacement parts later cost $2300+. Clearly oblivious (uncaring?) to the risk of driving 5 children in a car with a broken axle up a large hill to work in Portland and many hundreds of highway miles per week, Steve nickeled and dimed us over "the wear and tear on the (incorrect) brake pads" in negotiating a reasonable offer for the glaring lawsuit risk that is their shoddy work. He didn't return phone calls and deflected like a pro when asked how this oversight was both allowed and defended in his business. I'm not typically an angry review writer, but my family of mechanics would NEVER conduct their business this way.

Went to have front suspension looked at for a knock and they fixed that and also another clicking…read morenoise without being asked too. Top notch place with great quality of work

My car died on me and my alternator and belt needed to be replaced. I pulled in around 3:30 with my…read morehazards on and my car sputtering and failing me, I was immediately greeted outside and they tested my alternator right away. My car was in and out with a new alternator and belt in less than an hour!! Very fair price for what you get here. I will be coming back if I have any other issues with my car!

Had an electrical issue with my truck. They were able to fix the issue and at an excellent rate…read more John was honest and did awesome service. I think I've found my go to mechanic in Newberg for my future service needs.

I just moved to Newberg a couple of months ago for school and my car broke down. I had no idea…read morewhere to go and Cecil's was recommended to me. Scott and Austin were so kind and lessened the stress of the situation. They didn't overcharge me and they took the time to explain what was wrong with my car. I will absolutely be taking my car there in the future.

Service exactly as requested. Excellent work. Great value and always on point. I feel if they…read morerecommend something it is true to

I visited Rick's on Monday because my car was overheating. I dropped it off at 9 AM and called to…read morecheck in at 11:30 AM. I was told that it needed a new water pump and the total would be $977. I decided to move forward because I was hours from home with 2 kids. At 3:00 I called to check in again. I was told that the wrong pump was delivered. Once I saw the purchase order that matched the part number delivered, it was clear that they had ordered the wrong part. I was told "they look really similar". I had lost trust once they tried to cover up their error and I decided to get a 2nd opinion since we would be stuck in town overnight. Rick's charged me $544 despite their error and despite not replacing the pump. I moved on to another mechanic, Orion's, who assessed that the head was cracked and the car needed much more work than a new pump. He said that if I had tried to drive home with a new pump the car would have seized up. My kids and I could have been stranded. Orion's only charged me $134 and I was finally able to get tow and a rental car to get my children home once we had proper answers.

This place is actually called Doug's automotive. I was having problems with my car randomly…read moreshutting off, took it to two seperate "big name" repair shops and over 1000 dollars later still had the same problem. Took it to this place, he had it fixed within a day for 90 dollars. I highly recommend this repair shop.

I have an all electric leaf that ran out of juice. These guys plugged me in free of charge…read more Yes, they have at least a J1772 slow charger!!!! Amazing. Thank you guys!

Hello there if you want your car to get messed up by one of there shitty techs go ahead! This is…read moreone of the worst shops I've ever seen I've had my car in 4 times and everytime I bring it in it seems to get worse some how and I just get bs excuses and my car just sits in there shop for weeks on end.. I came in to get headgaskets replaced and I got the car back and it barely ran/ started and it's been a nightmare since don't ever go here just spend the Money to go to a dealer. I got my axel replaced as well and they forgot to tighten the axel nut and it flew off which is completely unprofessional and super dangerous and bc of this they gave me a 5$ coupon even tho one of there techs could have killed me wooohooo!

I cannot say enough about the outstanding service this team provides. It feels like I'm calling a…read morefavorite uncle to help me with my car. They treat you fairly and respectfully. Their pricing is more than fair when you add customer service and excellent work. It was a fortunate day Auto Crew was recommended to me by a relative.

Needed some work done and they were able to order the parts quick and put them in very quickly the…read morenext morning. I used them for a power steering issue. Replaced the lines and the reservoirs. Good work. Very kind and honest.