** Update** The evening of this review I received an email from April Rose, Manager. She refunded…read moremy service and offered to reschedule with another provider. What a refreshing gesture to ensure high quality services. Thank you! My massage and facial felt rushed and disengaged. Massage was mediocre. I appreciated that she did give me more pressure when I asked for it, but really only addressed one of my two problem areas. My facial, by the same person, also felt really impersonal. She didn't ask any questions about my skin nor did I get any information about what she used until I asked the receptionist. Then the therapist came out and gave me a couple of recommendations. It wasn't bad, but it wasn't worth recommending, especially for the price.

Really enjoyed the massage, my therapists techniques were exactly what I needed. She addressed my…read moreissues and listened .

My amazing wife purchased a 75 minute massage and a pedicure for my birthday at Greenhaus! We've…read morebeen customers for years, and once again my experience here today was nothing short of amazing. Maria was a skilled and very intuitive massage therapist. Pressure, flow, consistency.. all of it spot on. I can't say enough about how ideal that 75 minutes of relaxation was! Then onto a pedicure with Jess. Wow, so great! A guy getting a pedicure may be not manly enough for some.. but my feet feel like the just got a luxury experience that I had been needing for years and very knew! Jess is a try professional in her craft and I would and will come back without a doubt and have this treatment done again! Great atmosphere, friendly staff and super clean and modern space in Downtown Napa. If you are a local or tourist visiting Napa Valley, treat yourself at Greenhaus! We all deserve it.

Fabulous service in a quiet environment. Staff is great and accommodating. Highly recommend.read more

Excellent massage location. I made a fairly last minute appointment the day before and they had an…read moreevening appointment available. My masseuse had very strong hands - deep tissue was indeed very deep! I will be back to try cupping and for evening appointment availability, thanks!

My partner likes to come to Napa to do the floating pods for relaxation. It's not really my thing…read moreso I'll drop her off and find somewhere to get a massage. This business will always come up on my search, but since we always decide to come out this way spur of the moment, there's usually no more appointment times available. This time we planned ahead and were able to sync up our appointments. Today I received a 90 minute deep tissue massage from Anna and left feeling extremely rejuvenated. She had me so relaxed that I fell into the deepest sleeps throughout the entire session. I remember waking up often, forgetting where I was. My muscles feel soft like jello and my mood is calm and zen. Anna had the warmest and kindest energy from the moment she greeted me. Even when I mentioned that the pressure was a little too much in a certain area, she was very receptive and adjusted the pressure immediately to my liking. I asked her name at the end of the session and she told me while giving me a warm hug. It was really sweet. Oh and the hot stones were a nice surprise!! There are 2 dedicated parking spots in the back of the building, through a very narrow driveway. And if you pay cash, the price is cheaper than paying with a card. Their online booking system is really easy to use and you can specify which therapist you want to book with. Will definitely be back when visiting Napa.

Went with my wife and got a men's facial. It was wonderful. Lindsey was so nice and friendly…read more Men treat yourself and your partner to great spa day.

A friend of mine made a appointment for me without checking with me and I did not want to come to…read morethe place. I called the company and told them that a friend of mine made the same-day appointment and I was to call and let them know what services I wanted. I did not see any service that I would like to have because they did not have what I wanted and I told them I wanted to cancel. They said I could not cancel because the appointment was made today and their policy is that they could not cancel. I explained to the lady that a friend of mine just made the appointment not even 20 minutes ago and I do not care to go. They informed me that they would charge her card anyway so I went there so my friend would not get charged. They charged $35 for me to put my foot in a bucket of water for 15 minutes. I am not happy with this place nor the policy and I will never be back here. I asked a worker is this all the service she said yes I put my foot in the water for 6 minutes and left. This is a reply to the answer that they wrote on me, I was not late. They asked me to come in 15 minutes early so I could check out with my other friends who had the nerve to stay there. They were very rude and nasty and was upset because I am telling the truth. I would not recommend this place to a dog! Horrible

Such a wonderful massage experience!…read more I was looking around for a nice massage for my husband and me, and I was so glad to find Awaken! I booked everything in Vagaro, and it was super easy to schedule our couple's appointment. We arrived earlier than our scheduled massage a waited a little for our masseuses to be ready but once they were, my masseuse, Jenny led us to the room. My husband got Jaimison. Both Jenny and Jaimison was excellent. We haven't gotten a massage in so long cause of our busy wedding schedules and traveling, and forgot how tense our bodies were. We started working out more so our bodies have been more sore with more knots we were unaware of, until Jenny and Jaimison started massaging us. They were able to get areas on our shoulders, back, and necks that we were aching in. Overall, the massage experience was excellent!! We really enjoyed our relaxation time and felt so nice after. Parking is street parking so there are some in front or on the streets nearby!

Husband and I went and had fantastic experience. Very professional and great massages. Can't wait…read moreto go back!

Very accommodating. Excellent Massage. A perfect way to end a day in Napa…read more Andy knows the perfect amount of pressure. I will definitely be coming back.

Did a great job on my veteran friend, Jon who is almost 102. Makes a huge difference with his…read moreneuropathy and pain at night. He sleeps better and has more mobility that can last a week (till his next visit)

My wife and I came in for a 90 minute combo foot and full body massage. We had a wonderful…read moreexperience the spa is large and clean and the staff was super nice and accommodating. Both our massages were great. After we left we realized a few days later that my wife had left her necklace which was a family heirloom there. When we called they remembered us, told us they had it and that they'd hold it until we came for it. All around a great experience from start to finish. We go back in a heartbeat.

So I bought a couples massage off of Groupon, scheduled an appointment for Saturday @2pm. So my…read moreguy arrive in n time and we were greeted my the front desk lady. So we show our Groupon we go back to the room and get set up for the massage so a guy masseuse comes in and then a lady masseuse comes in that we assumed to be a masseuse so I hear the lady speaking and she sound like the receptionist at the front desk so I proceed with my Massage from the guy and she's working on my significant other. By the time I figure out she wasn't the masseuse I asked. By this time we're 15 mins into our service she's just rubbing on him. So I asked what are you doing she said don't worry I'm a masseuse as well. Then she leaves with saying anything for about 5 mins and some else comes in to finish the work. The worst massage we ever had. Coming in and out of the room speaking in their language not communicating with us. We will never return!

Spa Terra is absolutely gorgeous. From the moment you walk down the stone hallways in the Estate…read moreCave, you know you are in for a treat. All the staff are incredibly friendly and go out of their way to make sure you are taken care of. I received a glass of prosecco, donned a robe and slippers and met with my masseuse - Mitch - and proceeded to have an incredible deep tissue massage. Afterwards I sat in the steam room for a long time. The showers were all equipped with body wash, shampoo and conditioner and once outside there was spray deodorant and lotion available. I left after my treatment feeling like a brand new person!

My husband booked a 100 minute massage as a surprise for a nice relaxing birthday treat . After…read morehaving a baby, some rest & relaxation sounds like a luxury. I was super ecstatic sine my last massage was when I had my babymoon. I was long due for a massage ! The grounds itself was beautiful and it was cool that the spa was in an underground cave which was pretty unique . I was excited about this spa but unfortunately , the whole experience was truly disappointing. My appointment was a 2 pm for my massage . After waiting for some time I had to ask someone to find the masseuse, which already made the experience start off on the wrong note. During the massage, the technique was not what I expected. Instead of a relaxing swedish massage, it was mostly pressure points, and I left feeling tense rather than relieved. I was basically waiting for the massage to get better but it never got any better . It was probably one of the worst massages I've had in my life . My husband booked me a swedish massage and that wasn't what I got . Also for some reason while I was getting the most disappointing massage of my life the room was uncomfortably hot. I was under multiple layers of blankets ( felt like 5 ) that made me feel overheated and unable to relax . At one point I had to ask the masseuse to turn up the AC because I felt like I was overheating . After I told her this ,she then resumes to putting my toes and hands in some hot jelly like substance. Overall , the experience I had at this spa was truly disappointing especially since I was really looking forward to feel refreshed and rejuvenated & that's not the experience I got. Also , the management running this place is non existent . My husband sent them an email & still no response and that was 3 weeks ago . For a highly rated spa , this experience was really bad and I don't reccomend this place for a massage . Save yourself some money and go elsewhere .

February 2026 My…read moreHusband and I call in the morning to get massages. Coco schedule both of us right away. Our hotel was 10 minutes away. When we arrived and the staff took us next door to another office. Our tables were set up and the staff turned on the table warmers so it was nice and cozy. Cici and Tina were our Massage Therapist. Tina gave my Husband a good strong Swedish massage. Cici was my therapist. Her hands were extremely cold until I asked her to please warm them up before beginning. We were there for full body massages but they didn't work on our feet. Next time we will get the Combo which is 30 minutes body and 30 minutes foot. Now we know. See you again! I recommend this establishment.

I took my 102 year old vet client who was having neuropathy pain I. His feet here and in 30 minutes…read moreof a foot massage he had no pain and was walking with more spring in his step. Best $30 ever spent.

Ahhh! I love this place! First, the pricing is super reasonable especially for what you get. The…read moremonthly subscription is definitely the way to go for me for self care. And when I schedule in advance I have it to look forward to! The girls at the front desk, I don't know their names but shall refer to them as the "Dream Team" are always super pleasant, cheerful and accommodating. The music, ambiance, amenities, cucumber water... all of it is lovely! And then there's my favorite masseuse! She's delivering the best massages this seasoned massage getter has ever had! She always makes sure that I'm comfortable, she zeros in on what's bothering me, perfect pressure, super professional and highly skilled. I only hesitate to put her name here for fear that she'll get too booked up for me, but Ana is my girl. I've been here about 5 times now and the service has been consistently wonderful. I hope you have the same experience.

The facilities were nice and the receptionist the first time I went was very kind and personable…read more My massage was pretty mediocre however I was looking to give this place another try with a different masseuse. She talked to me about a membership and the timing of appointments. She said they had a 20 minute grace period because I said I would likely be coming from work and running late. She said it wouldn't be an issue at all, if I was late the session would just be shorter. I made an appointment to go back for a sauna and was planning on signing up for the membership the receptionist had told me about. I was running late and tried to reach the spa. Scott left me a message. I called back. Scott returned my call and was immediately rude. He said since it was 15 minutes past my appointment he turned off the sauna and would charge me. It wasn't even 15 minutes into the appointment but I apologized and said I understood. He then said there was an issue that I personally blocked the charge and needed to fix it immediately. I obviously hadn't had the chance to block the charge while I was on the phone with him but still apologized. He continued to be rude while I just apologized. I wanted a solution he wanted to be upset. I would never consider going back.