Update: David Boyer called and was very upset that this…read morehappened on my date night and asked for us to reconsider them again so I talked with hubby and we decided to try them again ... They made it right - thank you and will go back again Made an appointment for a couples massage for today at 6 pm - what do you think happened when we got there - was told they can't see us till 6:30 pm and can only see 1 of us at a time So much for a date night couples massage !! Will not go back there - why make appointments if you can't stand behind them!!!

Amazing! Had the best foot massage here yesterday. So relaxing. I will definitely be back.read more

I've had 2 great massages here, both last minute…read more The staff is friendly and warm and comforting to be around. The deep tissue with Tina was actually deep tissue! Even at 5pm. Wow. My only suggestion is that the neck pillows hurt my neck when laying face down; I'm not sure if it's just my sized body (I'm a smaller person) or if it's the pillow itself; I think they are too large and high to use for that purpose. Next time I will skip the neck pillow. Thank you! I will return!

Not worth the money. I asked for a foot and back massage but only did my back. I asked and the…read moremanager said she was too busy and forgot? Not very therapeutic.

I love this place! Been coming here regularly for over a year and almost every time I've been…read moreseated right away. I get the 40 minute foot massage and it's priced fairly. The inside is very clean and they wash your feet before each time. The chairs are very comfortable and recline if you want. I went again earlier today, 5 months into my pregnancy (highly recommend for expectant mamas) and they adapted the massage to address different pressure points than they hit before I was pregnant. Bonus - there are parking spots for expecting moms right outside of Dicks sporting goods which is right next door to Chi - easy in, easy out! The one slight drawback is right outside the doors is a child's play area, if that kind of sound bothers you I suggest bringing headphones.

Best kept secret...and in the mall! They are quick, efficient and get the job done. I felt like I…read moresaw a chiro, guru and massage therapist all in one! You are around other customers but I was so focused on my massage that I floated off to a different planet. WORTH EVERY PENNY!

Got my first massage by cookie last night and it went wonderful! Lobby is very clean and comfy and…read morethe room was as well. The temperature was perfect, not too hot and not too cold. For a small lady, she packs a punch. She really got into the spots I needed worked on and was really communicative and explained the process as she went. Overall very impressed.

Is it still open? I called and left a message but Cookie did…read morenot call back. Too bad bc I really enjoyed the massages.

what turned out to be an utter nightmare regarding membership and freezing turned into a well…read moreorganized and thoughtful resolution. Praising the team over at happy Valley for their and true concern for a first time member needing to freeze due to financial hardship. Manager Jennifer took the time to listen and not only listen, but she completely compensate me for the trouble that had and the runaround that I received regarding my membership. I am very grateful for her leadership and it speaks of her team and I'm grateful that hand and stone will still be part of my monthly routine because of great customer service. Thank you again. Really appreciate the time and consideration that was shown at this location specifically for my situation.

Good luck with this company. They might have great massage therapists but try to get out of their…read moresubscription. I discontinued my subscription in person, by email, in person again, I threatened police and legal action, I had to physically stand behind the person to have them (for the second time) erase all my information. I pray I never have to deal with this company again. Once they get your credit card - Heaven help you. They will charge you for services you don't receive, double bill, and otherwise be the worst company you have ever done business with. There are much better places that are not shady. If you think I am lying, read the other 1 and 2 star reviews. This place runs a membership scam and they play games to not let you end your membership (that you can cancel at any time). Run, don't walk, away from this place. They will cause more stress than they remove.

I have always had a wonderful experience here! I come frequently for a foot massage. The people…read moreand massage therapists are all so friendly and professional!

Lucy was amazing. I highly recommend! They were able to take me in last minute on a Saturday…read moreevening and massage was fantastic!

You must go here!!! $20 + tip. Amazing deal!!!…read more We were drawn in by the sign. $20 for a 60 min foot massage. For this $20 you get a deep and relaxing foot massage (about 30 of the 60 min.) No worries though because the rest of the hour, you have the foot soak and full body (over the clothes) massage. Super friendly couple. My boyfriend is a diabetic and the gal was able to get those darn knots in his foot out with very little issue. The gentleman worked my left shoulder out with a pressure that didn't cause me any pain later. We both slept that night wonderfully!

first, they were rude when we walked in and made us pay for the service before we even got our…read moremassage. during the couples massage, the ladies wouldn't stop talking to each other the entire time and it was so hard to even relax. not to mention, the sheets on the bed were dirty. when asked for a clean one, they insisted they were clean. as we left they asked if we were tipping. No thank you. definitely was not impressed and will not go again.

BACKGROUND: I work long hours in front of a computer inside my little cubicle, making my profession…read morea perfect recipe for knots around my upper back and neck. I get a massage once every couple months (but I really should go more often than that). I discovered my super awesome massage therapist Amy over two years ago! I can't believe there have been no reviews for her fabulous establishment...maybe a part of me wants to keep Amy all to myself? Haha, if you knew of her fabulous package prices for her services and how attentive Amy is to your needs, I bet you would feel the same way too :) PROS: As mentioned earlier, Amy doesn't just give you a massage, she asks questions about your daily life, your routine, and overall lifestyle to ensure she delivers a customized massage for you. When you go in for your massage, she will ask if you want 1) All over body massage 2) Focused sections or 3) All over but with focused sections. I always found option #3 to be the most helpful and beneficial to me. There is a parking lot so you don't have to worry about street parking before your relaxation time. It's in a plaza building, you go up the stairs and your second right. Amy regularly has these wonderful deals on massage packages, making 60 min massages as low as $38 per session. I usually buy the 60 min packages whenever she sends me those promo emails. CONS: I can't really think of any... POINTERS: I refer my friends and co-workers to her and they love her. If you tell Amy that Jenny Mau sent you, she will even give you $5 off her services!

I have been here twice and it was wonderful both times. Found my new spot! Clean and professional…read morevery relaxing environment.

Holy Moly. Amazing. Incredible. I have no words. My back is like "pain? I don't know her ‍ How…read morecould I be in pain when I'm made of pudding and sunshine?" Will absolutely be returning--I've found my spot.

Everyone is very friendly every time we come! I appreciate that they get every knot out of my back…read more Thank you!

Came in for the first time with a plus one on a rainy Sunday. We made an appointment the day before…read moreand are happy we did because they are popular! We both had a one hour combo foot and body massage. Woah nelly. After a foot massage, neck and scalp massage we got a full back massage with hot stones. Also a punch card! My masseuse was very friendly and funny. To the smiling guy who would point at the foot map while laughing with me; you're the funnest! Oh my dog, I'm so happy we came in! Will definitely be back. I hope everyone gets the happy guy, he's the best! Yay!

Unfortunately bad experience this time. Didn't get her name. True unprofessional…read more Didn't like my tip and demanded to pay more. She did put in some work but massage was okay. She focused mainly on my right leg, spent like 15 mins on my left leg and 30 minutes on my right.. I got bored of the same techniques. She wanted me to take off my necklace which is a first and unheard of move by anybody that I ever got a massage from. Coughed more than 10 times, but she got a mask on. When she had me turnover for my back massage, she let go of my head rest without care and my whole head just quickly fell with the head rest from an elevated angle all the way to the lowest which is straight like a table. But yes, she did apologize. Not a great experience this time.. hope next time will be better experience like other previous times