(20/10 stars if I could!) This was our second time at Massage Heights Eldorado for a couples massage, and once again--absolutely phenomenal. From the moment we walked in, Destinee set the tone. She is charismatic, welcoming, and so kind--she immediately elevated our experience, just like the young lady who helped us on our first visit. Jason had a Swedish massage with Cheyanne, and while he's not a man of many words, his exact feedback was "amazing." That says it all. She gave him just the right amount of pressure, really tuned into what he needed, and I can confidently say--you cannot go wrong booking with her. As for me... I had Rosemary. Y'all--she is a total rockstar. If you're looking for a deep tissue, run--don't walk--to her. She gave me what felt like a hybrid of massage and physical therapy (in the BEST way possible). I've been dealing with serious shoulder and lower back pain, and she worked every knot with so much precision. She flowed with my breathing, listened carefully to my needs, and even gave attention to my arms and shoulder blades (which many therapists overlook). The stretching she incorporated for my lower back was next level. I honestly left feeling like a new person. What I also love here is that every therapist has their own strengths, so trying different people has been a huge win for us. Both times, both therapists--absolutely jaw-dropping good. This place has yet to disappoint. They don't just listen to what you say you need, but also what your body needs--and that's an art. We're already talking about becoming members because we want to come back regularly. Round of applause to the whole team at Massage Heights Eldorado. We'll definitely be back soon! read more

I had an amazing facial with Kimberly! She's a wonderful aesthetician and very knowledgeable. She listened to my skin needs and made me feel very relaxing and comfortable. I walked out looking like a glaze doughnut. I felt refreshed and beautiful even with a make up less face. I strongly recommend treating yourself to a facial with Kimberly . read more

Massage Heights - Massage Near Me - Frisco, Texas

Booked massage on yesterday for today and snatched their last availability. By far one of the best massages EVER. Shyanne (spellcheck) was AMAZIN! I live in Tx and will be back specifically for her. read more

Massage Heights - Massage Room - Massage Near Me - Frisco, Texas

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Liang was so Amazing with the message. Cocoa at check in was courteous, polite and knowledgeable she knew exactly what I needed for the 1st time. Both Ladies had a wonderful pleasant tone for it to be a busy Memeorial weekend! I was sold to their services and can't wait for my next appearance next month. Thanks Message Heights read more

I had an amazing experience with Hannah! She's thoroughly and the pressure applied all over my body was perfect. She gave me a much needed massage as I've been through a lot lately. I am visiting from CA and was excited when I found out there are several branches where my daughter just moved into. Since I wasn't familiar yet with how my membership works, the front desk walked me through the process and everything went well. I'm glad I signed up and looking forward for my next visit to TX! read more

Jayden is great. I started with a lymphatic drainage and then signed up for a membership. Today I'm doing deep tissue so we'll see how that goes! Clean, professional and comfy beds. Nice linens. Pleasing & friendly front desk staff read more

had a fabulous massage with jayden. Had some tightness in back but all gone now. So relaxing and great pressure.

Had an amazing facial with Kimberly! She was so knowledgeable and answered all my questions and explained everything she was going to do! 100/10- definitely will be back to see her! read more

I had a massage by Cheyenne today and she did amazing! It was a full body deep tissue massage with a facial massage as the elevation. I appreciated her attention to detail and taking care of me today. 10/10 would recommend!!! read more

Fantastic service!! Thank you for another great experience. Love the hot stone !!! Lisa and I appreciate you.

I've had my membership here for over two years. Was with other chains but Massage Heights makes an effort for an extra personal feel. My schedule is crazy but they always work with me. read more

Amazing staff. I loved my massage and my facial. All staff were great and accommodating. I was able to customize my facial and learn more about the products they used. The massage was so relaxing. I absolutely loved it. ​ read more

Garbage. They cannot keep therapists around. Our appointments are always being canceled. When we went to cancel our membership, it took months of calling to get anyone to acknowledge us. They say there is no manager at the location. Even after finally canceling our membership, we have spent months of cancellations trying to schedule the final credits that we have remaining only for the therapists to not be available. read more

Kimberly was amazing as always....the facial was out of this world! Olivia is super kind and welcoming!!! I am ready to start the week now! Xoxo read more

Oh my gosh! This location is AMAZING! I see Michelle and she is absolutely wonderful. She understands what I need and gives me the BEST solution to my problems. She focuses on areas that really need the extra attention, and is super thorough. She's gonna be my go-to massage therapist from here on out. Thank you guys so much! read more

Did cupping as an add on and it helped big time. Cheyanne was my therapist and recommended it and it was a game changer.

I saw Michelle for a 50 min massage today and it was absolutely amazing. I added CBD oil and I highly recommend it for pain relief and relaxation. Michelle did an amazing job and her pressure was perfect. She gave me exactly what I needed today. read more

Always very professional! I have been a member for over 18 years and love each session!!

Have estheticians at the Eldorado location. Don't expect customers to drive to another location that isn't close to them.

On November 6, 2024, I visited Massage Heights EI for a facial. At that time, the front desk staff member, Milli, told me that if I subscribed for three months, the cost would be $89.99 per month, and I would also receive a free facial. Based on her explanation, I decided to sign up. However, after I signed the contract, she informed me that she had made a mistake and that the actual price was $99.99 per month. She then promised to give me a discount and adjusted the price to $89.99 per month, which was noted in my contract. Despite this agreement, HSA has been charging me $99.99 per month instead of $89.99. I have visited this location multiple times seeking a resolution, but the staff always tell me that they need to consult the owner, and then I hear nothing further. I finally contacted the retreat director in other store and she helped me contacted the owner to refund. Today, I received another $24 charge from crazy Milli, claiming it was for an add-on service on January 5. She mentioned that, since I am no longer a member, she failed to charge me $12 previously. First of all, I was still an active member on January 5. Second, you should have informed me about any issues before canceling my membership--instead, you closed my account first and then charged me double! To make matters worse, I never requested any add-on service on January 5. If you do not correct my bill and address Milli's behavior, I will pursue this matter in small claims court! read more

Massage Heights - Massage Near Me - Frisco, Texas

I've been going here for years. They have many therapists to choose from so you can keep tying different therapists until you find one you like. I have a monthly membership. It's super easy to set up and use. I really like Massage Heights. read more

wonderful place with new management, definitely give it a try! we loved our time for our anniversary!

What my family just experienced was absolutely atrocious. My wife went to get her normal massage, as she has signed up for the monthly plan. She left her massage and asked about a gift that she bought for me at 228, because I didn't use it in time, the value just somehow disappeared according to the front desk person. Somehow this discussion escalated into the front desk lady ripping a paper out of my wife's hand and lying about who the manager was, because she did not want to be told on. My wife politely stood there waiting on her cancellation paperwork which they lady she could not print because her printer was not working. Instead my wife asked her to email it. The front desk person continued to get a attitude and eventually walked off without providing cancellation agreement. Where this whole thing gets worse is some guy comes up to the front and tells her none of this happened instead of showing a ounce of customer service. The last part is where the shocker comes in, the massage therapist, comes to the front and starts to try and shove my wife out the facility. We left because this could to went very bad quickly. This was all taken place on Christmas Eve. Way to show holiday cheer!!! Absolutely appalled by what happened today. Never again! read more

Customer Service is a joke to these folks. If you're a busy professional like me, your schedule is not as predictable as you'd like. Which means your credits will accumulate. I've been a member since 2018, Ive placed my account on hold in the past & never been charged another fee. I have 12 credits!! That's 12 - 30 min massages. Now they want to charge $10/mo to use MY OWN CREDITS??!! What?? "This isn't new ma'am, its always been this way, they didn't set it up right before." .. . Nice. Guess who "they" are. . . Massage Heights. And Get this- when you late cancel a massage appointment, they deduct that from your credits (No problem- this is common). But if you cancel membership with credits, they will charge 1 more month-Period. They WILL NOT take it from your existing credits. WHY??? These folks are desperate for your cash $$$. Don't give them your business, THEY DO NOT DESERVE YOUR BUSINESS!! You've been warned. read more

Fabulous massage! Tes'Chelle is the best at working out all the knots and releasing muscle tension. I have degenerative arthritis and after a massage with her, I feel so much better and walk straighter. The office staff is lovely and the facility is spotless. Happy client for over 3 years! I have a membership which covers 1 90-minute massage/month plus gives a discount on any other visits. I go every other week. read more

Never received a call back a few months ago. Terrible service at the front desk. Paid for a 90 min facial and it started at 10:40 and ended at 12:50 read more

My therapist Te Chelle was amazing. I get massages due to chronic pain. She listened to what to asked for and read my body along the way. She couldn't have provided a more perfect massage! read more

I was almost physically assaulted by the massage therapist , Katie, In the Frisco location. She escalated a situation by yelling inches away from my face and attempting to physically intimidate. Will be in contact with Massage Heights upper management. This is absolutely unacceptable. read more

Well first impressions are lasting impressions . Booked an appt today and I had the wrong day when I walked in which was my fault . But the lack of eagerness to help at the front desk and non-chalant attitude from whoever " Mikayla" is has me happy I didn't go through with my service there . You are a reflection of whoever is at the front desk . Glad I cancelled , won't return . read more

I normally visit the one in allen, but decided to try another location. Jeremy was amazing. Every step was just a great relaxing opportunity for me. I got a 69 minute deep massage and a face & scalp massage as well. it was wonderful. read more

My massage therapist was amazing, she's Thai so she incorporated some Thai techniques (stretches) which I loved. I work out a lot and am a runner and needed those stretches for sure! Also have lower back issues and the massage helped ease a lot of the pressure and tension in that area. Ladies in front were friendly and very clean officeand rooms. Definitely going back! read more

A little over a year ago I visited as a Groupon and walked out a member. I had been getting "foot massages" for about a year and really wanted a good deep full body massage. After a few months of trying out different therapists, I found Fitz. I have not booked with another therapist since finding him and always schedule around when he is available. He listens to what I need and will always adjust based on feedback. Fitz provides all kinds of pressure and is able to help my aches and pains from running. He will even incorporate some stretching which is much needed. read more

I've been going to this location for almost 2 years and I have always had wonderful experiences. The customer service is above and beyond. The manager, Felicia, is so sweet and helpful and the other front desk staff are an absolute pleasure. My massage therapist is Tarik and he is so awesome. He's very kind and personable and always asks how the pressure is throughout the service, makes sure I'm comfortable and really listens to my concerns and makes sure to target my problem areas. The massage rooms themselves are very relaxing and cozy. The beds come with a warmer if you'd like it and the therapists use aromatherapy throughout the massage, which I love. I've recommended Massage Heights to many friends and will continue to do so! read more

I visited this location using a Groupon and walked out a member. I have no regrets. The ladies at the front desk are absolutely wonderful and informative, and Katie worked out my kinks with ease. Her light-medium pressure massage was much needed. She had a dazzling personality and and magic hands! The perfect balance of customer service and good technique. The COVID-19 procedures are great (you check in from your car and temperatures are taken upon signing in). There are sanitation stations nearly everywhere. The rooms are clean and the price point is affordable. I will definitely be back! read more

Managment not helpful. Scam. Ripped us off and will not issue refund of services never rendered upon cancelation due to covid and pregnancy.. offered corporate numher that never answers. I have provided gift certificates to family and friends that I now will advise not to go.. waist of time and money. read more

Just came here for my birthday for a 120-minute massage and it was PHENOMENAL!!! The front desk staff was very pleasant and welcoming. The lobby area and the massage room was really clean. Fitz was my massage therapist and was very professional and did an exceptional job!! His hands are blessed!!! I didn't know I was so knotted and he worked them knots right on out. I definitely look forward booking another session soon. Thank you Fitz and Massage Heights!!! read more

I would rate zero stars if I could. I called this location (having not been here before) and was told I had 12 credit hours to use. I made an appointment for the same evening and arranged childcare to treat myself to my first massage in a year. Upon my arrival, I was told there was an issue with the location I originally signed up with and they would honor only 3 credit hours. And to top it off, I couldn't even get a phone call prior to tell me this before driving in for my appointment, even though the person working admitted she had been aware of this problem for hours. read more

I really have nothing to compare it to except the few times I've been during a vacation while at a resort. So, I do not frequently get massages. My lower back had been hurting and so my sweet hubby bought me a 3 month membership. It was easy to get an appointment that was convenient with my schedule. I had to show up 15 minutes before my massage appointment to fill out paperwork. It was the typical what parts of you are hurting questionnaire. My appointment started promptly on time. My masseuse was Tiffany. She was very friendly and professional. She asked several times if the pressure was all right and pointed out some tense muscles. My massage also included a facial massage. It was very relaxing a refreshing. There is not one thing I would have changed! read more

Massage Heights - Storefront - Massage Near Me - Frisco, Texas

Great place if you are looking for an affordable massage membership. I really like this location because they have bed warmers that make you more relaxed and feel nice and cozy. The only issue that I have is that the staff turn over seems to be really high lately. Its hard to settle on one massage therapist for a period of time. This particular week, I had an appointment with Gretchen. She was very friendly and her massage technique for Swedish was pretty good. I decided to enhance my massage with an elevation, which was hot stones. She made sure I was comfortable and they weren't too hot. I will be back next week. read more

Massage Heights - Massage Near Me - Frisco, Texas

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The pain I had in my back and neck were so bad that it was hard to get a good night's sleep. I received an amazing massage from Cesar at Massage Heights. He knew exactly where my stress and pain was coming from and worked on those areas meticulously. His pressure was spot on and he knew what he was doing. I highly recommend Massage Heights of Eldorado overall and if you're in need of some fixing Cesar is your man. read more