We absolutely loved visiting the Carson Hot Springs. We never tried the private room before but it…read morewas a cool experience especially if you have littles. They really enjoyed themselves and found it to be so unique and special. You get 2 hours of time to soak and the private rooms have water heat options up to 104. The main pools are awesome - but honestly the private room experience is just the best way to do it. Don't forget to grab food next door at Sassafras eclectic food joint before heading out!

Service is okay, the bathrooms could definitely be cleaner though…read more My biggest issue is that they allow people to come into the hot springs in full on non- swimming clothes and shoes. They consider crocs "swimming shoes" apparently. I saw a woman today in a regular T- shirt, denim shorts and crocs come inside the pool. Fully dry-obviously did not shower beforehand, which is required. There needs to be a lot more supervision. If you do plan on coming here I'd highly suggest renting out the private tubs instead so you don't have to deal with everyone else and get the ick like I did. Probably won't be coming back here though.

My HB & I walked in tonight to see if they could fit us in for a massage. They courteously made…read moretime for us both and did not skimp at all on services. Both ladies were very sweet and accommodating to us. I would definitely recommend this salon for cleanliness, kindness & superb service. As we're from California & didn't know this salon we took a chance. I'm sure happy we did! We will definitely visit again when we're back in the area.

I originally called to make an appointment for my best-friend/ brother-in-law, and even during that…read morephone call the staff repeatedly referred to me as his wife or girlfriend. He politely corrected them, but they continued talking about him and I being together which just annoyed him but he kept quiet. He went in on Sunday 07/26/2026 while we are on our annual vacation, and unfortunately it ended up being the worst massage he's ever had. He's an incredibly easygoing person who never complains, so for him to come home this upset says a lot. He doesn't complain, but I have zero problem saying something. When he arrived, he was left sitting alone in the massage room for about 20 minutes before the therapist came in. During the massage, the therapist left the room around five different times. Before the session started, he specifically explained that he had a recent wasp sting and asked them to avoid that area because he had an allergic reactions few days prior and it was itchy. They completely ignored his request. The massage itself was terrible. The pressure was extremely light, barely enough to even feel like a massage. The most disturbing part was that the therapist repeatedly offered him a "happy ending" and asked multiple times if he wanted a hand job. He clearly and politely said, "No, thank you," every single time, but the offers continued. When the massage was over, he left a cash tip in the room and went to leave. The manager stopped him, insisted he hadn't paid, and demanded a receipt. He explained that he had paid but wasn't given a receipt and that his payment should be the most recent one. The manager then demanded a tip. He explained that he had already left a cash tip in the room. She made him stand there while she went to check, then came back and simply said, "Okay, you go now." From the rude staff, poor-quality massage, ignoring a health concern, repeated solicitation of sexual services, and the way he was treated at the end, this was an incredibly unprofessional experience. I would not recommend this business. There are things that need to be fixed. I hope it all gets sorted.

Best Massage in the Area. Desirae customizes the session to fit what you need or ask for. Pressure,…read moreadd-ons or Body area that needs extra attention. We continue to us her service!

Desiree DePola is AMAZING. Hands down one of THE BEST…read moreMassage Therapists in the state! Her hand will leave you feeling put back together!

Awful, I walked in and got an appointment, that was the only reason I tipped the $20…read more that I did because they had instant availability. The massage therapist technique was awful. She was a little bit rude and complaining about her back being sore and she was ready to retire. She did not seem ready and willing to work. She was grumpy and there was absolutely no skillset even for $60. in Vegas you can get a wonderful Asian style massage for $50 and it will be amazing technicians with actual skillsets to soothe and heal the body. This was definitely not that, this was so sketchy.

I have never gotten a message before in the past. I decided I would do the 90 minute one as it was…read morethe best priced for the time. The service was great, but a little too great.....The lady was complimenting my body a little too much...And when she said I had a nice body she slightly slapped my butt... she then also proceeded to say she hopes to see me back cause my body is so beautiful, the compliments are nice yes but a little too nice and may make people feel uncomfortable. Also if you get a full body message as I had gotten it is definitely full body so expect to be completely naked including underwear (even if it's a thong). I had paid $113.00 for the service before getting the message then she had demanded me to pay 20% tip when I was leaving and she stood In front of the door, I gave a tip of course, but she was very mad that I didn't give her the full 20% Even though no signage states it is required. The vibe is okay, the music they play is very relaxing, the floors are a bit wonky like really cheap flooring that isn't all the way down just be careful walking around. All in all, just take these things into consideration prior to going. Definitely won't be returning...

Super massage therapist. Samantha has a healing touch and knows how and exactly where stress…read moreexists. Expertly helps clients enjoy an outstanding massage.

Samantha is absolutely amazing. She remembers all my areas of concern and works magic every visit.read more

My daughter and I tried this place today. Welcoming, quite pretty lobby area. My daughter had a…read morebasic facial ($120) that she said was exceptional. I had the 50 minute massage ($129). I thought the therapist had really good technique but the overwhelmingly loud music (something called tribal beat) made really relaxing very difficult, and that was without my hearing aids. People were all professional, friendly and very nice. I guess my issue was mostly a cost/value issue. I thought the prices were really high. Both of our treatments were holiday gifts. I think my daughter would go back but I just can't justify it. Guess it just comes down to what you are used to paying.

Wonderful relaxing afternoon! Great facial and enjoyed the other services. Left feeling rejuvenated…read moreand refreshed.

Want to thank staff for always outcome of a relaxing massage when in Reno area. Second visit and…read morewill return for relief after long driving trip.

I booked a deep tissue massage for my boyfriend for his birthday and he absolutely loved it. I…read morethink she might've given the ashiatsu massage bc she walked in his back (unless that's offered in the deep tissue as well). Anyway, he loved it and fell asleep a couple times. He was so relaxed and said she got into his shoulder blades where he has some problematic spots.

If I could give them a higher rating I would! First of all the place looks a bit sketchy, just get…read moreover it. It's soooo worth it! Came here with my sister and we both agreed that we had the best massages we've ever had in our lives!

I had a 90 minute deep tissue massage by Kelly. Her hands are the best. I play golf an average of…read moretwo to three games a week. She worked on my sore muscles. I'm ready for more golf. I recommend Kelly Thank You