Car was broke down at the gas pump! Despite all the slide offs in Indianapolis they were able to…read moreget to it & delivered it right where I asked. Very reasonable price.

Anytime I need a tow they are always there for me. I'd recommend this place to anyone who needs…read moretowing services. They are the best in Indy!!

We assigned your company a repossession with a standard agreed fee of $350, which is consistent…read morewith prior repossessions. At no point did we authorize additional charges, extended transport, or storage beyond this amount. After the vehicle was repossessed, your company unilaterally transported it approximately one hour away without our knowledge or consent and then demanded $950. This charge was communicated only after the fact and was never approved. Following the repossession, we repeatedly requested an invoice so we could promptly resolve the matter and retrieve our vehicle. Despite multiple requests, you failed to provide an invoice in a timely manner while continuing to add fees. This delay prevented us from mitigating costs and recovering our property. You later increased the demand to $1,300 plus an additional $500 for delivery back to our lot. Acting in good faith and solely to recover the vehicle, we agreed to the $500 delivery fee. Despite this, we were informed that your company filed a lien on the vehicle. We dispute all unauthorized charges and dispute the validity of any lien filed. The additional fees resulted from unilateral actions and delays caused by your company, not by any agreement on our part. We request immediate written documentation supporting the lien, a detailed itemized invoice, confirmation that no further fees will be added, and cooperation to release the vehicle upon payment of agreed and reasonable charges only. If this matter is not resolved promptly, we will pursue all available remedies, including complaints with state licensing authorities and legal action if necessary.

Got my car stuck in snow and ice at the end of my driveway one night recently and they came and…read morequickly extracted me! They were quick, friendly, and professional!

Haved used his service on several occasions and the service was prompt ,professonal & affordable…read more I'm sending him a message today to do another job on my car. I think the greatist thing I can say is that I have never had him do a job that had to be redone. And I have had him do multiple jobs for me. He is defintely worth calling!

My Mazda 3 needed rear driver's side brake work. James made it convenient for me & came to my…read moreresidence to diagnose my car's brake issues. He came prepared with his tools, professional & got to work. After taking off the wheels on the rear of the car he saw that I needed new brake pads, calipers on both sides & a new rotar on the driver's side. James was able to find available new parts close by, gave me the price. Which was fair, upfront and honest. He then went to get the parts, came back and got to work. He even saw that I was 1/4 low on oil & picked that up too! I was able to stay in the comfort & convenience of my home while James took care of everything. I am very pleased & will definitely call upon James at 123 Roadside Service again.

I broke down on Highway 65 south in Indianapolis. I called…read moreJYK towing and he was out quickly. He was so nice. He loaded up my truck and took it to the mechanic in Greenwood where I live. The price was affordable. I programmed him in my phone in case I ever need a tow again. I absolutely recommend JYK towing

Super great dude, picked up my car on time, delivered my car to the mechanic shop. Nice, courteous…read moreand professional. Saved him into my contacts.

A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

It was an excellent experience all the way around-considering the whole situation of needing your…read morecar towed sucks! Prompt service with great communication. Driver texted me within 5 minutes of calling for help and arrived 30 minutes from call to pick up- and it was in the thick of rush hour traffic. Driver John was professional, efficient, and courteous. Price was very reasonable and easy. Thanks to everyone for making a stressful situation a little better.

Cannot say enough good things about my recent experience with M&M. They are kind and professional,…read morekept me informed on the status of my vehicle and returned my car looking brand new. I would recommend M&M to anyone looking for collision repair services.

One star because I cannot leave zero stars. MM is lacking in professionalism and basic customer…read moreservice. The front desk receptionist attempts a fake friendliness but the overall vibe for this place is intolerance. I watched this same receptionist treat the person I was with so much more respect than I was shown, until she realized we were together. Oops!! The employee giving the estimate acted as though he couldn't have been more annoyed. Seems like such an odd way to greet a potential paying customer. He was rude, unfriendly and lacking in basic manners, not to mention customer service. I am extremely underwhelmed with waste of time that was visiting this company. I would never trust them with anything to do with my vehicle. Not to mention the overpriced quote that was basically thrown at me with no explanation. Visiting this location and having to interact with these people has truly been the worst part of my day. It's clear they have no idea how many reputable body shops exist within a two mile radius of their shop? I do not live in Indy anymore but am privy to the unacceptable small mentality that is many times found in towns like this. For some reason I thought things would be different in 2024. Yet here we are. I suggest going to Indy Color for your collision needs. They are immediately kind, friendly, professional, and welcoming to all customers. Their pricing is much more logical. I say venture just a few miles down the street and you will find superior service. No customer should have to beg for reasonable customer service when they plan to spend thousands of dollars. There are other body shops. Writing a review for this place was imperative and I hope this saves you a few minutes. MM your intolerance is showing.

Brad did an excellent job! He had an extremely fast response time in the middle of the night and he…read morehad our tire changed in about 15 minutes so we could quickly be on our way!

Highly recommended Prompt response and fair price for our…read moretrailer axle/hub repair. The tech was very personable and knowledgeable on methods of repair.

Naylor's did the front end alignment on my 1983 C-30 Chevrolet truck . i am very pleased with the…read moreresults.

Is closed and owner retired... believe property is for sale . No need to call .....save your timeread more