Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

I recently contacted Ryan for service on my pool equipment after reaching out to several other…read morecompanies in the area. While I received multiple opinions, choosing Ryan was an easy decision--not because of price, but because of his professional approach from the very beginning. He was able to provide a preliminary estimate based on photos and videos before even visiting the site, and once on-site, he adjusted the final estimate within 24 hours. Although his quote was not the lowest, Ryan stood out as the only provider who offered a clear, honest assessment of the work required and a realistic turnaround time. He also accommodated my schedule by performing the service over the weekend, demonstrating flexibility and dedication. The quality of his work was evident, and thanks to his efforts, my pool--previously in poor condition--is now fully functional. If you're looking for a professional and, most importantly, reliable pool service in the area, I highly recommend Ryan. I look forward to working with him on several upcoming projects I have planned, and I encourage everyone to give his services a chance. Pool maintenance doesn't have to be a headache when you have companies like Ryan's providing quality care. Thanks again, Ryan, for all your hard work--I'm truly satisfied with the results!

Pool had green algae issue hired World Pool We followed…read moretheir instructions Our pool is now completely covered with black algae They do not respond and it seems owners do not know what is going on in the field Worst pool service One star is too high a rating

A wonderful and professional experience! From the very beginning when I first called to inquire,…read morespeaking primarily to Gerry and Diane, they were polite, professional and followed up exactly as promised. When Joseph came out to measure and inspect the job, he also was extremely professional, calling ahead and showing up ON TIME walking both my wife and I what to expect when we received the estimate, explaining every step of the way. The estimate arrived 2 days ahead of schedule, explaining ALL costs, We received a call a couple of days before the appointed day of refinishing where explanation of of draining, cleaning, grout and refinish processes was all given in detail while confirming the day and time once again- another "WOW" factor! Orville Parchment arrived ON TIME and immediately walked my wife thru what he was going to be doing as part of his prep work the next couple of days. Jorge Macuilatl supervised a team of 3 who handled the plastering and refinishing duties while Tom rounded it out by supervising the job throughout until completion. Every associate obviously took much pride in their work as evident by the finished look and the cleanup before leaving. While our pool is a smaller one compared to most other projects, the fact we were treated as if we were the only one they had for the week was not lost. There is only 1 company when it comes to refinishing pools- Cliff's!

I am writing a five-star review--and it is well deserved. The job came out even better than…read moreexpected. What made the experience so memorable was the consistent communication and follow-through at every stage. The project manager, Jonea, kept me informed every step of the way--what to expect and who would be arriving. The supervisor, Russ, even gave me his cell number and encouraged me to call anytime if I had questions or concerns. This is a first-class business, and I will absolutely use them again in the future. Do not hesitate to hire them--you won't be disappointed!

On time honest and appropriate pricing. They do a great job and offer guidance when needed.read more

They show up every week right when they say the will and provide exceptional service for a fair…read moreprice. My pool looks great. It was green and they took it to amazingly crystal clear. Love this company!

Fantastic service. I had specific issues such as working with my existing landscaping that others…read moredidn't want to address, and Excel understood my concerns and was thoughtful and understanding. The project was quick, thorough, and came out wonderful! Highly recommend!

They answered request to come and fix a broken pool pump very quickly on Good Friday afternoon…read more Came out later in the evening until dark then returned Saturday morning to finish. Mauro was the perfect gentleman. All fixed very well. Pricey, but to be expected on a holiday weekend. You get what you pay for - all is well and in time for my grandsons first swim tomorrow! Great job thank you!

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

I think the person who I was texting with at the company was a kid or a person who needs to find…read moreanother job. Total waste of time, trying to get an estimate. I was trying to get a price for the estimate and he didn't understand no matter how many times I asked him. Much love