So when this place first opened, we were in love. Whenever we went there, it was busy, but service…read morewas still attentive and the food is delicious. It's been a little bit of time since we've been there, but this has always been a place on top of our recommendation if somebody is coming to town it's where we would take them to show them a good meal and when other people ask for recommendations for a nice place for dinner, it's what we would tell them fast-forward now I think a couple years later from the initial opening and we don't come quite often just bc we have some new favorites, but it was Sunday night Labor Day weekend and we didn't know where to go so we ended up here.
They admitted when we first walked in that they were shortstaffed totally fine and I'm happy to sit in the bar area.
Truthfully, we don't come as often because they got rid of my husband's favorite oxtail Birria burger, but we do bring friends here for brunch. Anyway, we were here for dinner on Sunday night. Service was short staffed like they had mentioned and we sat at a high top in the bar area. We started off by ordering a hard seltzer and a carajillo. My seltzer came out rather slow, but it took probably another 10 minutes for my husband to get his drink and when they brought it out, they brought two like they were confused on how many we ordered so we kept the one and then they ended up giving ours I think to what I'm assuming with some friends the owner at the bar not a problem but one thing that I did notice is that there were a lot of "friends at the bar" it definitely gave that kind of vibe they were doing shots with a patron, gave our incorrect food order to another, were testing a new cocktail recipe I think with some. They were sharing drinks with some patrons. It's probably a nice gig if you're friends with these people and I'm not hating on it.
Then we ordered our food. I ordered some Mezcal lime wings, and my husband ordered the grits when my food came out the waitress brought a burger and a salad and we had to tell her that wasn't our food. Then we waited another extra five minutes for my husband's food to come out and it did. I will say the quality of the food hasn't changed. The wings were delicious. They were crispy and they were well seasoned, and my husband really enjoyed his food, but it was the lack of service throughout the meal that really hit home for me that we probably won't be coming back as often and maybe just for brunch. It was such a weird experience to feel like because we were paying we were getting worse service than those who were getting free drinks and such but I can't complain because the food was good if the service was bad and the food was bad I'd be leaving a lower review but I can't give any higher than three stars if there was a 3 1/2 I'd leave it, but I almost never write negative reviews for places, but this really struck a nerve for me. I think because we came a little bit before 7 PM. It's not as if they were closing in 20 minutes. I could understand poor service for that, but I didn't really see why the service was so poor looking around. It's just a bit confusing, I guess.