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    The Home Depot

    The Home Depot

    (45 reviews)

    $$

    I am a local contractor and by most of my material from the Parsippany location. They have been…read moremore than helpful and if one person is not able to answer my question, they bring me to one that can.. they also have provided assistance when I need to load my truck. I'm sure every Home Depot has individuals that are not up to par which creates bad reviews for those that have to deal with them, but at this location, I have found that most of the people are helpful. And friendly. I have had the opportunity as a construction company to deal with the pro desk, management, and people on the floor.

    I've been to many Home Depot stores and I've learned that not all offer the same level of customer…read moreservice. After two visits to this store I concluded that this one is well below average in this area. No major problems, but the little irritations added up. Where to start? As a first time visitor to this store I had trouble finding the entrance (see pictures below). The EXIT was very well marked and when I parked there and tried to enter, I was told that I needed to walk a couple hundred feet to the left to enter. So I moved my vehicle to the other end of the building, then walked a bit to the right to get a cart. On my third try I found a cart the didn't pull to one side and had 4 wheels that rolled freely. Both times that I went to order paint, no was staffing that area. Both times I searched nearby aisles for help and when I didn't find help, I went to the front of the store to have an announcement made that 'help was needed in the paint department.' When help finally arrived the worker was friendly and helpful. I think the problem here was that the paint department was understaffed. As I shopped for other items on my list, a Home Depot Services staff person approached me 6 times, during my 2 visits, to try to sell me a service. It wasn't until the 6th time that this person stopped (after I said this was the 6th time you've tried to sell me Home Depot services and I am still NOT INTERESTED. So, nothing awful, just a bunch of small irritations that made me think management didn't care enough about customer satisfaction. To be fair, some staff members were very helpful.

    Harbor Freight Tools

    Harbor Freight Tools

    (21 reviews)

    Worst retail storer ever, can not wait to see it going under and all these scammers losing their…read morejobs. They sold me a PREDATOR 8750 generator, $1,200. They told me I had 90 days to return it. The Generator FAILED after 1 month, the inverter doesn't work and you get an error saying "overload", even with nothing plugged to it. After doing some research I see this is a common problem with Predator Generators, so I took it to the store to return it. They told me they sell these Generators with ZERO manufacturer warranty, and if you declined their extended protection, you are DONE. You have to pay a restocking fee of 20% because you were so dumb to buy from these SCAMMERS. So you pay them 20% of $1,200 for a faulty generator. I will NEVER set foot on this garbage store again, and none of my family will. When this store closed because of their TERRIBLE customer service, thank local Managers like Mike, who only scam people.

    I stopped in today to buy wheels for my wife's garden cart. As I was,Ed in, the young woman at the…read moreregister saw the dirty wheel I was carrying in and shouted, "aisle 3, in the back. " Next, a gentleman who described himself as "Old Jim" came along, saw my need, grabbed a likely suspect from the shelf and scanned the tag with his reader tool. A ha! He hurried into the back with 4 wheels ... exactly what I needed. He gave me his cart too. You shop Harbor Freight for price but I can add that I will now shop here for darn amazing customer service. Good old American first class customer service.

    EasyClosets

    EasyClosets

    (194 reviews)

    When they say Easy Closets they are correct. This is my 2nd order with them and its an extremely…read moreeasy process. I worked with Scott Riffiard and it worked out great. He understood my needs, gave me great guidance and best of all he continually got back to me quickly everytime I made a change or upgrade, and that was numerous times. The whole process was quick and easy and very cost effective. I highly recommend this company. I'm sure their whole team is as excellent like Scott.

    I would like to recognize Brandi for her interactions with us and the exceptional service,…read morededication, and expertise she consistently brings to her role. She is truly an invaluable asset to EasyClosets and an outstanding representative of the customer service team. There has not been a single occasion when I have brought her a closet design issue that she has not been able to resolve. She is an exceptional troubleshooter and a natural problem solver who approaches every challenge with patience, creativity, and determination. Rather than simply identifying a solution, she takes the time to understand the issue, think outside the box, and find the best possible resolution for the customer. What sets her apart is her remarkable combination of technical knowledge and creative talent. She has a keen eye for design and an ability to envision possibilities that go beyond the immediate problem. Her thoughtful design suggestions and creative ideas have the potential to not only improve the customer experience but also contribute valuable ideas and perspectives to EasyClosets as a whole. Her professionalism and demeanor are equally impressive. She is charming, welcoming, respectful, and consistently polite, even when dealing with challenging or frustrating situations. Her patience seems endless, and she never makes a customer feel as though their concern is an inconvenience. Instead, she remains focused on helping, listening, and finding a resolution. She provides service that is expeditious, knowledgeable, thorough, and genuinely customer-focused. She represents EasyClosets with a level of professionalism and care that reflects extremely well on the organization. Her ability to remain composed under pressure while delivering thoughtful and effective solutions is a quality that should be recognized and celebrated. She is not simply a customer service representative; she is a talented troubleshooter, creative thinker, design-minded problem solver, and exceptional advocate for the customer. Her contributions extend well beyond resolving individual issues--she brings creativity, insight, and a commitment to excellence to every interaction. I believe Brandi is highly deserving of formal recognition. Employees like her are invaluable to an organization because they elevate the customer experience, support their team, identify opportunities for improvement, and consistently demonstrate what outstanding service should look like. Her dedication, talent, patience, and positive attitude make her an extraordinary asset to EasyClosets, and she deserves to be recognized for the exceptional work she does every day. We are grateful customer's for Brandi's help and for the delightful experience we have with her each time we speak to her.

    Freeborne Decking

    Freeborne Decking

    (21 reviews)

    I really wish Yelp had more reviews for contractors. We had decided to build a deck using Trex's…read morematerial and found Freeborne on the Trex website as the top rated deck builder in the area. We found this reputation to be highly deserved. Let me start by saying these guys build decks. They're not making a deck one week, building a basement the next week, painting the week after that. They simply make decks, and they make them extremely well and quickly. Our contact at Freeborne was Lenny and he was always very prompt to respond. He came out to see what we wanted to do, gave us a detailed quote, breaking out a few options we were undecided on including at that time. He told us they would build us a we would love, then send us a bill for that amount, not a penny more. Their crew of 3 had our deck built in no time and we couldn't be happier. We talked to five different people about the deck. Freeborne won in every respect: Time- Others we talked to said the deck would take anywhere between 1 and 3 weeks after the footings were in. Freeborne said it would be 2 days. They actually finished in 1 day + 3 hours. Price- It wasn't even close. Freeborne came in well under the other bids. Part of this is certainly due to the speed with which they build. I was talking to one of the guys on the crew and he said they are one of the largest Trex dealers in the country. I can't verify if this is actually the case, but they are almost certainly saving significant material cost due to this as well. Honesty- Talking to Lenny always gave us a good impression. Beyond that, the way they conduct business eliminates the worry of them disappearing with your money. It really was a great experience working with Freeborne.

    Hired Freeborne decking to replace my deck with Trex. Lennon the owner is easy to work with and…read moreprovided very fair and competitive pricing. Many items he included that others wanted to upcharge. The crew are not only Professional carpenters, but imo Deck Gods. There work is perfect. My neighbor also used them and highly recommended them to me. Kudos to the owner and the crew.

    Rutgers Village Apartments

    Rutgers Village Apartments

    (7 reviews)

    Living at Rutgers Village was a disappointing experience. After four years, the complex went from…read morehaving a community vibe to being purely profit-driven and corporate. Laundry costs were raised, and the machines were replaced with smaller units. Rent increased by 8% annually, they closed and filled in the pool, and there are no amenities. The apartments are old garden-style units with outdated and problematic plumbing--our tub was repeatedly filled with sewage due to issues from other units. Management imposed unreasonable policies, like mandating $300K liability renter's insurance (despite the lease not requiring it under threat of you guessed it - fines) and fining residents for lockouts or clogged drains. Noise issues were another nightmare: we had a college student upstairs who partied until 4 AM multiple times a month. It took nearly nine months of complaints before management did anything, and only after we threatened to involve the police. When we moved out, we were hit with a baseless $200 cleaning fee despite leaving the apartment in good condition. If you consider living here, document everything thoroughly because they'll find every opportunity to drain your wallet. Avoid if possible!

    I have never encountered such unprofessional and unethical behavior from a property management team…read morein my life. The current management at this complex is not only unresponsive to residents' concerns but has repeatedly demonstrated behavior that is invasive, dishonest, and frankly, discriminatory. One resident's apartment was entered multiple times without permission -- a gross violation of privacy and legal boundaries. Another resident was charged an excessive, unjustified amount during lease renewal, and when questioned, management gave no explanation and simply kept the money. Even more disturbing are the repeated racist remarks and behaviors exhibited by the staff. They do not engage in respectful dialogue. When approached to discuss an issue, they speak and act as if residents are beneath them, dismissing concerns with condescension and aggression. None of the ongoing problems in the building -- from maintenance issues to safety concerns -- are handled in a solution-focused way. Requests are ignored, emails go unanswered, and any attempt at communication is met with hostility. This is not just about bad management -- this is about basic respect, dignity, and legal responsibility, none of which are being upheld here. If you're considering moving here, I urge you to reconsider. No one should have to pay rent to be mistreated in their own home.

    Masda - buildingsupplies - Updated October 2026

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