These guys rock! Recommended to me by friends...they are amazing. From coming in to give us an…read moreestimate to finishing the job. We, are more than pleased with their ethic, their talent and the final product of our hardwood floors looking fantastic. They did not break our bank. We liked them so much we are having them do more work in our home. Dmitriy, and his crew are the answer to your hardwood flooring! We highly recommend FLOORING DIRECT. Des & Bob Read

Had such a great experience! When I arrived at the showroom, they took their time helping me pick…read morethe right carpet. I never felt pressured and I was able to get all of my questions answered. After I picked a carpet, I was able to schedule a measurement the next day. The owner came out and quickly got me an estimate within a couple of hours and had the carpet ordered same day. Carpet came in fast and they scheduled install the day after it arrived. The quick service was so appreciated because we were moving into a house where the carpet was in bad shape. They got it taken care of quickly and were wonderful to work with! Highly recommend.

Fantastic experience start to finish. Nathan was so helpful in the decision process, and checked in…read moreregularly without being pushy. The installation done by John and Mario looks (and feels) amazing and they stand by their installation guarantee and came out to resolve a minor issue quickly and professionally. This whole team is fantastic and we will absolutely use them again and refer to others in need of flooring. Update: Nearly 4 years later with little kids and kittens - and the carpet still looks great and new!

Jose from Jay's flooring and their team were terrific. Jose responded for the request for bid…read morefirst, he also had a good price. I was worried that the low price would be accompanied with change orders, but there were none! Jay's team completed our home-flooring project without any surprises. They were on schedule, on budget, and were fast and friendly in their customer service. Highly recommend.

If you want to stand around and not be helped or acknowledged this would be for you!…read more The owner was helping two other ladies and it took 8 minutes for him to ask if I needed help . The ladies were picking out tiles and were talking about grays and I made a comment that grays are going out, as a designer warmer colors are coming in. The lady asked if I could give my opinion and I said, "I don't know what I was working with so that wouldn't be fair", the owner chimed right in. He was rude to me and said , Lisa his wife is already working with them. Listen, I'm not coming in to steel clients, I was there to buy carpets . He, didn't care why I was there! It was the craziest and oddest interaction. The lady apologized to me, I then left the store. In design we always help each other and give our professional opinion. Good luck to him!! I will never step foot or send a client there!!

From start to finish they were great! Great pricing, great product, fast scheduling and fast…read moreinstallation. Would definitely recommend them to anyone that is looking for new carpet.

We had the please of picking out carpet from Abbey's recently. The staff was so friendly and…read moreanswered all our questions. I absolutely recommend checking out this place for flooring and counter tops. They have such a large selection and great prices. I can't stress enough how friendly and helpful they are.

The service, quality and affordability was far beyond our expectations. Beautiful job from start to…read morefinish. Dependable, reliable and even came in under their original quote. SOLID!!!

I hired Carpets by Chris to restrech my mom's bedroom carpet. The big 1-800 company from TV had…read moreinstalled it but wouldn't fix the issue without a large fee, and they refused to move any furniture. Fortunately, Carpets by Chris specializes in this type of repair and guarantees it for the life of the carpet. They also move furniture for a reasonable cost. Chris was very helpful and communicative, and my mom was super happy with the service and result.

Not only did Chris do an excellent job re-stretching our family room carpet awhile back, but he is…read morealso helpful. Recently, I reached out to him to see if he can dye a bleach spot on my carpet and clean the filtration lines (black marks along the edges of carpet). He told me he doesn't provide that service, but he readily referred someone to me - Mr. Color, who did a great job. So, thanks Chris!

It's now a "spa". Smells like disinfectant. Narcan inhaler outside the door. Different kind of…read morecarpeting. Avoid.

John was so amazing to work with. Sweet, helpful and not at all pushy. This was one of the…read moresmoothest parts of our remodel by far. We LOVE our new carpet.

We went and toured a variety of places, Flynn's had the best price and we're also very kind with…read moreour kids (had a little area to draw while we looked around). Tom coordinated the install(main floor and stairs) and when there was a slight hiccup (ran out of material for stairs), he called and let me know they would take care of it, upgrade the product and make sure we were 100% happy with it. When we do our bedrooms we will definitely call Tom and Flynn's again.

I've had the pleasure to shop at Flynn's over the past 20-ish years. I've always found them to have…read morethe best prices (I usually just got restatements) but their in-stock carpets are also great quality and price. This past week I had my house completely re-carpeted (with both in-stock and rems). The installer was amazing and did an excellent job with installation and clean up. I had the pleasure of dealing with Ben (the manager) and he got me just the carpet I needed. Very satisfied, long-term customer for sure!

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

SAVED ME THOUSANDS. Unbelievable work. I had a huge burn…read morespot in the floor when life went awry. Right when you walk in too, literally the WORST placement. Renting. Moving soon. They installed carpet just before I moved in-thought I was replacing the whole room, was terrified. Found Five Star on Yelp and contacted them. Jim got back to me within minutes, and after some pics and some chat, just like that I had a quote and a time locked in. A different Jim showed up, service was professional, fast, seamless. He was respectful in my home, explained the process, and generally just a super nice guy. The end result is PHENOMENAL. I couldn't recommend them more! 5 star customer service. 5star work. 5 star experience!

Jim did a great job of re-stretching the carpet in my bedroom and stairs. I would hire 5 Star again.read more