We ordered a custom made shower pan for our bathroom. The grievance we have is in it being delivered to us. The day it was SUPPOSED to be delivered, the delivery didn't show because there were power lines they couldn't go under. Rescheduled delivery for a week later. My husband took off work to be here for the delivery as a person has to be here to receive it, but they emailed to say the delivery company lost it. Don't know where it is! After several phone conversations, they still aren't sure and are saying they will get it here at some point and someone still has to be here to receive it. So does that mean he has to take another day off??? Absolutely no one seems like they are taking this terribly seriously. Would not recommend this company based on the struggle with delivery alone. read more