This is NOT a negative about the Doctor. I couldn't even get anyone to answer the phone... I'm…read morewriting because I was referred to this office by my OBGYN (I don't have a primary care physician), and I was on hold for forever. After a certain amount of time... I thought no one is coming to the phone, and I hung up. It's too bad -- she seemed like she was a good one, but I'll never know...

The front receptionists are rude, appointments take forever to even book, I don't think she puts…read moreher patients first.

I've continued to return to the Vincents for our pcp needs…read more Both doctors have great bedside manner, and when I took in my sick kid yesterday it was no different. Dr Estelle was kind and patient. The office staff are also very compassionate and helpful, whether on the phone or in person. Overall a great practice and I highly recommend.

After being with the same primary doctor for over 20 years, I was a bit nervous about making a…read morechange. Thankfully, my experience with Dr. Vincent has been excellent. He made the transition smooth and comfortable, and I feel confident in my care. I highly recommend him.

I really like st. Jude before, recently not su much and made me feel even stressed just to have…read moreappointments with them. This year, I changed my PCP from Jennifer Lu, MD to Angelina Sidharta MD. Since then, this becomes miserable experience with St.Jude. The 1st time, there's an opening and I scheduled appointments since my leg was in pain. That was happened on Friday and Monday I took day off since it was still in pain and Tuesday for doctor appointment. In the morning of the appointment, they called me if they need to cancel my appointment and reschedule. The been calling me since then to reschedule. How convenient for them! Today, they called me again. My husband and I have doctor appointments tomorrow and only within 24hrs they called and mentioned for my husband insurance if not assigned to Dr. Sidharta and need to reached if I don't have registrations changed notification from his insurance. I'm at work and this makes me crazy since I'm not able to work because of this whole situation. Only notified patient within 24hrs. How very convenient for them. The assistant name is Josiah, the one kept calling me. St. jude, I know you can do better.

RUDE!!!!! This office needs some serious customer service education. Keiava A. You are a liar. A…read moregrown woman who has to lie is pathetic. You never gave me any codes or anything to help me and then you make a fake note in mychart like I was the problem. I have a witness who was sitting next to me and heard the whole conversation. You ask if I verified with my insurance, I asked how to do that and you got rude and said you're just gonna schedule me and if it's not covered, it's not your problem. Rude! Rude! Rude!

Ok.. to start, I never saw Parsa, but this is his office. The staff.. horrible! I was assigned this…read moreoffice with my insurance group and from the first visit to my last straw interaction, this office did not practice Patient CARE.. they practiced I DONT CARE! The front desk staff is so uncaring. They do not know how to exercise basic humane reactions. You walk away from an appt not even have a result. They dont even submit referrals correctly It took me 6 or more months of calling weekly to get them to submit my cpap machine properly. Literally filled out the main referral for the mask only. Called called called and finally gave them a list of codes I received from the providing facility to give them myself cause they were tired of reaching out to parsas staff to correct My last straw.. was recently. I had a stroke and after release from hospital, I was told my primary doc office needs to refer me to cardiology for a heart monitor. I call them and explain I need Tiffany, the PA to refer me to cardiology. Of course they say.. you need an appt. I say not really she just needs to send a referral in so I can get my monitor to rule out Afib as a cause .. the very uncaring receptionist say.. well we can see you on the 11th. Im like.. its the 29th.. so you see waiting 2 weeks is not really good.. I just had a stroke! She says well, sorry parsa is booked and so is Tiffany. I said its an emergency. What's your protocol? She says there is none. I said please place me on hold and ask if she can fit in a tele health visit in the next day or so.. if she literally needs an appt it needs to be sooner. She refused to do that ReFUSED stating protocol. I said so you have NO EMERGENCY PROTOCOL? She said no.. 2 weeks pass and of course.. I jave now had 4 more mini strokes.. NOT Tia's literally brain damaging strokes.. and I get my appt.. so she can refer me to cardiology and ​I forget to ask for wprk paperwork.. so I called back within three days of that appt.. to get that paperwork and they tell me You need another appt. And it has to be in person. Not a telehealth. I said, no ma'am I just had an appt and this is part of it.. she said no.. I said please just email her and tell her I forgot to ask for that paperwork she said no again amd refused my request three more times before I told her she will indeed get a message to her and if I hear from her lips she needs an appt then we would go from there. Unbelievable how they treat people who need some care and compassion. Horrible place. Yes.. they called back and said, you need an appt. I will never return. I called my neurologist and they had the paperwork I needed emailed to me within 15 minutes! This office will not even call you to give you test results regarding a previous app.. without you paying another office copay. I have never experienced such blatant disrespect for people in all my life. I am a caring and kind person and this office made me feel like a speck of dirt under their shoes.

Call repeatedly to get them to fill my lab work for my first doctors visit as a routine but they…read morenever did and it's been several months and I still receive a bill from the lab saying I owe them hundreds of dollars. I call my health insurance company and they confirm that the doctors office never build it as a routine lab work so if that happens to you, make sure you call them and get them to provide a CPT code as well as a diagnosis code for routine lab work and make sure you call them every day to make sure it's done. Don't rely on the lab to tell you is done. You have to call the lab too and make sure that they got the submission from dr parsa's office.

I am a 21 years old Hispanic and I don't recommend this doctor unless ur Caucasian Kristine didn't…read moreseem to care aboutt my care with my broken toe she rather have me do a zoom meeting and wait another 2months just to see my optometrist her whole office is sketchy seems more like she's working from home than the actual office (when I joined her zoom meeting). Actual doctors need to see there patients instead of making them wait 2months for just a physical when u have a urgent disability She seemed to be so rude on call even though it was my first visit which was a zoom FaceTime meeting. Letting yall know how ridiculous how there office works don't go to this doctor unless u want to wait 3 months for care worst experience I have ever felt in my 21 years. JUST TO LET YALL KNOW INSURANCE COVER PHYSICAL CHECKS AND SHE TRIES TO CHARGE HER PATIENTS FOR ONE-AFTER 3 months ( PLEASE SAVE UR GRANDPARENTS FROM THIS PLACE )

Be careful with this office. They don't code right. They make you co-pays when it is preventive…read more Know your insurance if you use them. You can get appointments right away, but only do it if you know what you have. I scheduled a wellness exam and they tried to charge a co-pay. When I called them out, they did waive the fee and asked me to look for another doctor instead of acknowledging their mistake. I am not someone that comes to the doctors that often and this is obviously discouraging and adds to the mistrust of doctors.

I had been Dr. Rasha Solomon's patient for years and put up with the nasty temperament with the…read morenurses and front staff because I thought she was a patient Dr. who listened. I hadn't seen her in quite some time and went in to follow up on a diagnosis I had received in the hospital. I wasn't dressed like I normally would be. Had on a sweat suit. Have no idea if that had anything to do with the level of condescension I received. But let me tell you. She smirked and asked me questions as if she were challenging me. I was in so much pain and the way she spoke to me hurt at a level I can't describe. I won't ever set 1 foot in that horrible office. I guess she's made enough money, lost her zeal, whatever the case there is absolutely no excuse. Done. Happy to take my hard earned dollars elsewhere. I found a primary care physician who is much more thorough with a kind demeanor. Someone who takes patient complaints and pain seriously.

First of all, I just have to say that this review is not really about the doctors or the support…read morestaff in the office. I've been going to Dr. Shirley Chung and Dr. Rasha Soliman for years now, and they are absolutely wonderful! I love them as my doctors, and they have always been pretty attentive, listen well, and give me sound advice whenever I have a medical issue. The ladies in the front office as well are very kind, cordial, and friendly. I've only had one issue with one of the receptionists, but once in 8 years is a pretty good track record. Overall, everyone is friendly, and I would definitely recommend these doctors to anyone in the area who's seeking medical care. The ISSUE with this office is that you can barely get a hold of anyone! Don't call this office if you're actually very sick and need to be seen. I have lost track of the many times that I have called this doctor's office and hardly ever get someone on the line. It's like playing Russian Roulette. You don't know what you're going to get! Most of the time, I just get the automated answering service. Nobody hardly ever picks up the phone...even during the "open" hours! And then, they have lunch hours where nobody is available to pick up the phones (fair enough), but even when you call and leave messages, most times nobody even calls you back! I love this doctor's office, but it's just VERY hard to reach someone in order to be seen. I don't know if they need a better answering service, or if the ladies are just swamped in the front office (I doubt it, it's not like this doctor's office is ever crowded when I go), or if they're just not hearing the phones or what. But I almost feel like they need someone who just simply answers phone calls, and that's it. I've even considered looking for another doctor in the area because as a patient I feel like I'm not valued or important when I call a doctor's office and nobody picks up the phone, and even when I leave a message, I hardly ever get a call back (20% of the time I MIGHT get a phone call back). Overall, great office, great doctors, friendly staff, but what good is any of that if you can't even reach someone to make an appointment! :(

I was refer to Dr anne from One of her patient of over…read more20years. she is one of the best doctors I have ever had in my life. She actually listens to you and is concerned about your request. I look forward to being her patient for many years to come. God bless her Janice C

also i would leave the office visits and reading the summary on the wait out ot would mention…read morethings that were talked about that were new to me! never discussed most of the things she said we did.. and when she messed up and took off a prescription off my list, when questioned she said she told me she wouldnt write another script for me and this was supposedley when i was still her patient..LIAR! that was never told to me, just trying to cover her ass.

So, I stopped going to Dr. Lin after I moved because it was a 50ish min drive to his place…read more Well, for the last six weeks of my life, I have been sick with a sore throat and a really bad cough. The doctor I was currently going to gave me three rounds of antibiotics and I still was not feeling any better. When this same doctor prescribed me a fourth round of antibiotics (boo!), I wanted to get a second opinion. I made the trek to his office. Dr Lin (who still remembered me!) took a couple minutes and told me that I had a minor throat infection and antibiotics were definitely not needed. He then prescribed me some other medicines. Lo and behold, I actually started to feel better the next day. Dr. Lin is now the only doctor I will see when I am sick. 5 stars!

How could i give this guy a bad review? hes practically been my family doctor since i was born…read more whether its a stubborn cough to ear infections or to getting my blood work done, i come to dr. Lin. although his office isnt the nicest looking doctors office in town, i dont mind. the front desk is nice and Dr lin is very smart. my mom tells me that he also used to be a surgeon in taiwan back in the days i wish he had more available hours though. i believe a few days out of the week are half days and some days he doesnt even work.

Well what can I say about Dr R upon suffering a stroke? All I can say I thank the Lord for pairing…read moreme up with Dr R not only as my post stroke physician but I after the care I received and the strict orders I've received from Dr R, who really does care like second mom almost, I can say is I feel so blessed and cared for to have her as my physician. Someone mentioned she's an old school Dr with old school values and I couldnt agree more. I remember tellin my fiance after Drs orders , she scares me and my fiancé replied that's the perfect Dr you need! Throughout this past year ive witnessed how compassionate caring and warm of a person Dr Rubenstein truly is. Also, a big shoutout to the front desk ladies who've been so sweet and accommodating this past year. Definitely recommend Dr R and her staff!

Front desk office personal is ridiculous! Contacted them on 1/14 and since I WAS going to be a…read morepatient verification of insurance need it to be verified, didn't hear from them, so I decided to call them again on 01/15, the took my information, but still FAILED to contact me. Take in mind it's been 10 days, so I contacted them again on 01/24 twice!!! The from office girl (Irene) stated it only takes 30 mins to verify! Really 30 mins! and it's been 10 days for me! How ridiculous!

Dr. Soliman is a wonderful doctor! The staff is very friendly and helpful…read more Dr. Soliman is friendly, helpful, and very candid talking with her. She is very knowledgeable and very kind! She is easy to talk to. Only thing I wish is that I found her sooner!! Thank you, Dr. Soliman for your care!

I had been Dr. Soliman's patient for years and put up with the nasty temperament with the nurses…read moreand front staff because I thought she was a patient Dr. who listened. I hadn't seen her in quite some time and went in to follow up on a diagnosis I had received in the hospital. I wasn't dressed like I normally would be. Had on a sweat suit. Have no idea if that had anything to do with the level of condescension I received. But let me tell you. She smirked and asked me questions as if she were challenging me. I was in so much pain and the way she spoke to me hurt at a level I can't describe. I won't ever set 1 foot in that horrible office. I guess she's made enough money, lost her zeal, whatever the case there is absolutely no excuse. Done. Happy to take my hard earned dollars elsewhere. I found a primary care physician who is much more thorough with a kind demeanor. Someone who takes patient complaints and pain seriously.