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    Marvel Woods

    5.0 (3 reviews)
    Closed 4:00 pm - 8:00 PM

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    8 years ago

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    Jorge R.

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    9 years ago

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    Ask the Community - Marvel Woods

    We are having a hutch built and wanted to see the various options for wood. Do you have that that we could come and see? Thank you

    Hi much of the wood that we have is instrument wood. I would advise aura hardwood in San Jose is a really good option for shelving

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    Peninsula Building Materials Company

    Peninsula Building Materials Company

    3.8
    (13 reviews)

    I stumbled across PBM by accident, and am very happy I did. I needed stacked stone for a small…read morefireplace project. Immediately after walking into the store, I was pleasently greated by front counter employee Shannon. He provided excellant customer service to my wife and I, as well as being very knowledgeable on Eldorado stone products. He went out of his way to order me samples from other stores, and was extremely patient with us during this experiencec (and our lack of knowledge!). Several other employees (including the fork lift operator) assisted us kindly. Even though we purchased a relatively small amount of product, we were treated like "high-end" customers. I genuinely appreciate the outstanding customer service we received at PBM!

    This place has top notch materials and they're not a discount house, you pay for the quality …read more.. fair enough. My problem with them is they play games with their pallet deposit and return policy. I understand a $40 pallet deposit, the ensures them they're be getting them back. Their game begins with only giving back $25 on the $40. They're gaming their clients $15 for buying their products. That's $15 per pallet. Apparently the way the manager explained it to me was that's what they have to pay from their supplier, so they're simply passing the costs onto us. Ruffled feathers but I'm playing their game because I use their products. Then when we return the pallets we need to provide proof of purchase or they will not give credit. Most contractors have tons of projects and during said projects, the pallets gets stacked and stored and then eventually they get loaded onto the truck and returned to Peninsula. I returned 4 pallets but my credit card only showed 1 pallet from 1 job. So I got $25 back for now until I go back to my office, research the job dates, go to my bank records to provide credit card # then contact them to get proper credit. So as it stands now, I'm out $75. Is it worth my time and effort to dig up proof of purchase in order to satisfy them? I think not. I feel like Peninsula should grow up and treat their customers with simple respect. I'm their client, I have clients, in 40 years of business I have never asked a client to dig up old bank records to prove they've paid, ot to "verify" they've paid. Okay, now what? Return to the store to reclaim my pallets? They're damn good strong high quality pallets, might be usefull in the yard. In the future, beware, or be aware, they play the pallet game and this location... not all locations. In closing, nice job Peninsula for pissing off a client, even if youre going by the book, good job of increasing your profits by accepting pallets that youre not reimburing.

    Marvel Woods - buildingsupplies - Updated July 2026

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