Insurance company referred us here after being rear-ended. Our car had significant damage and was fairly new. Marty's was excellent and went above and beyond keeping us updated on progress and estimated time lines. Being in an accident I'm an be so stressful and time consuming to communicate with all parties involved, so it was a relief to have them working on our car, keeping us upsets and having empathy for us in our situation. We got our car back faster than expected, they communicated with the trots company and both insurance adjusters and car looks good as new! Highly recommend! read more

I was referred by my insurance after getting rear ended. Sam was the most amazing adjuster I've ever met. He was kind enough to solve the problem efficiently while sharing his honest expert opinion. He went above and beyond. I will be taking all future business here and telling everyone I know how wonderful this place is! read more

Such a classy outfit! Everyone is friendly and the quality of the work is second to none. I wouldn't bring my vehicle anywhere else.

I made an appointment the first week of December 2025. earliest appointment I could get was the 12th of January. I had a collision with a deer caused some front end damage. small buckle in 1 fender, broken mirror grill broken. no other visable dents. couldn't open front hood. that being said, I couldn't have the van inspected or an oil change for over a month. received a confirmation of appointment call today (1/7/25) for Monday January 12 at 8:30. asked at that point would the van be ready by the 28th of January? The answer was no it's in for 2 and a half weeks. I couldn't be promised. I wasn't expecting that answer. I said in December i needed the van on the 28th of January. I'm reluctant to get the reason out why, I said to the appraiser I believe his name was Sam, I'm planning a trip to Florida with my son from January 28-February 6. that is all I was asking. I am dying of a stage four esophgeal cancer. It's important to me To go. The shop was aware of this and made no big deal to get it to work For me. The rudeness, arrogance was awful. I owned a business and was customer service minded for 45 years. To think your so important in business, is beyond crazy. There are many more businesses out there. to have the attitude the customer will still have the job done by us Is wrong. read more

The first time they did a major repair for me. It came out great. The second time not so much. read more

Marty's performed guaranteed work on my truck & everything is tight and ship shape! The folks at Marty's a very courteous and very helpful! read more

Marty's Auto Service - Got my truck back for some guaranteed work - Body Shops Near Me - Bellingham, Massachusetts

Go elsewhere. These folks are disorganized, rude and not to be trusted. After rectifying an issue they caused, they said they'd cover my rental for my trouble. They were rude in office, disrespectful of my time, and then reneged and refused to cover the rental. They lied about "losing my paperwork" (the insurance company had it date stamped that they'd sent it). Really, who needs this aggravation when you're in a vulnerable spot? Not me, and I wouldn't send a bicycle for repair here. read more

Car was hit in a parking lot, went to Marty's for repair I was kept updated and the service people were very upbeat and informative . The price was very reasonable also . They not only made it look like new again but noticed an issue that I had battled my car dealership with for months that they never fixed , dreaded driving . My car is now better than it has been in many months and looks amazing As a bit of a perfectionist, I highly recommend Marty's !!! read more

Terrible service. My cars trunk and bumper had to be replaced which they said would take 3-5 days. Apparently the part they ordered for my trunk came in damaged so it was going to take another week. This was not communicated to me and I only found out because I reached out to them. I was also paying for the rental out of pocket since my insurance had not yet resolved my claim. I told them I didn't think I should have to pay for the rental for another week because it wasn't my fault the part came in damaged and they refused to help out in any way. Awful service and terribly slow. The receptionist was very nice and helpful though!! read more

I called Marty's to see if he does accident appraisals (my car was totalled and I'm tussling with my insurance company about the settlement amount). The FAQ section of Marty's website dealing with insurance issues was so well-written and understandable, I figured I'd give him a call even though I live fairly far away (in Boston). Marty took the time to listen to all the details of my situation and then gave me straightforward, practical advice (that incidentally, did *not* include paying him for his services!) It was extremely gratifying to talk with someone who clearly values honesty and customer service so highly. Given the time and expertise he shared with me - a simple call-in - I can only imagine the level of knowledge and care he must give to his regular paying customers. Even considering the distance (~30 miles) I think I might be using Marty's for any auto bodywork I need from this point on. read more

I've been a loyal customer since my first visit in 2008 and have been recommending Marty's ever since. Imperial Ford sent my 08 Ford Expedition to Marty's for a factory paint adhesion problem on the lift gate. Imperial uses Marty's for their high-end work and challenging problems and I see why. I've been consistently impressed by the quality of their work, professionalism and friendly staff. Clearly, it's a family run shop that cares about their reputation and service excellence. Earlier today, I pick up my son's Camry for bumper and fender damage and again they exceeded my expectation. The job was done on-time, on budget and a high quality repair. Thanks again Marty's Auto Service for a job well done! read more

After hearing how good Marty's was for many years, finally had to use them. It was a perfect experience. Customer service was above & beyond (something that is rare these days). Highly recommend! read more

My car was fixed in the time they had estimated and they made my car rental an ease. I will absolutely go back if ever I need body work done again. read more

We have used Martys numerous times for our Business and personal for towing, insurance repairs,and lock repairs. As a whole they are extremely helpful, honest and friendly Thank You read more

Excellent service, Marty takes great care of you and your car - I would not choose this over any dealer autobody shop for my new car - I recently had my car in for a bumper repair and as usual, car looks like new again. My family has had 3 cars repaired here in the past 10+ years - 2 bumper repairs, 1 extensively damaged car. Marty, the owner, has done a wonderful job expanding his business and is always around if you want to speak to him. Always, the job was done professionally, on time, and always kept up to date on progress. I highly recommend Marty's over other body shops, you cannot go wrong. read more

Marty and his team are by far the best in the area, I wouldn't take my car anywhere else. Highly recommended.

I had a bad experience. The guy was real rude to wife as well, bragging about his years in the business as he talked down to her. They fought with us about tiny damage being from a previous accident...meanwhile the whole bumper was being replaced. I felt like they were working for the insurance company instead of for me. I took the care elsewhere in town and had no such problems read more

I was in a tough spot and Marty's helped me out big time. I had to have my headlight removed to change the light bulb and they jumped through a lot of hoops to get me in and out right away, and they were very friendly. Highly recommend! read more

I called Marty's today because I had a flat tire and was stranded on the side of the road with 3 kids. I needed to pick up my child from school and I was panicking. They told me it would be an hour and half before someone could get there and if I wanted to call someone else. She didn't give me any names of tow trucks in the area. I finally searched around myself and found another place in Milford, they were very nice and understanding to my situation. I won't be calling Marty's again. read more

i have been a customer of Marty's for over 20 years. I don't need his services often, but when I need auto body service, the very first thing I have learned to do is stop and ask him the best way to proceed, regarding insurance, surcharges, deductible, options, etc, etc. Marty tells me what, why, and how to proceed, which I do, and his advice is always spot on. His staff is wonderful, and his work is excellent. I can't say enough. read more

Really bad experience. Seems like they were working for the insurance company rather than me. Even gave me a nice condescending lecture about "Ive been in this business along time..." I took the car back and took it elsewhere, where they understand customer service. read more

They've been my go to for any insurance repair after an accident. These guys do amazing work!

This is business is full of nothing but professionals. When I was in my car accident they walked me through step by step the process of getting my car released and over to the business. I was kept well informed of the repairs, timeline, and costs. I strongly recommend this business for auto repair services read more

I'm very surprised to see Lisa's comment. I've been going to Marty's for several years after a "friend of a friend" recommendation, and I could not be happier. I've mostly worked with the staff, who have ALWAYS been cheerful and pleasant. The few times I've spoken with Marty, as the other reviews state, he is very helpful and knowledgable. Whether the job was paid by insurance or out of my pocket, prices have always been reasonable. The work is top notch, completed on time, and all paperwork handled properly and efficiently. I've never been out back, and I don't know why Lisa was denied access, but I'm sure the decision was not made lightly. "Cold" and "Impersonal" are words I would never have thought would be used in connection with this business. If you need a great place to have work done on your vehicle, you will NOT be disapointed here! read more

Excellent experience from beginning of the process until pickup of my vehicle when the repair was complete!! I would highly recommend Marty's without question!! read more

This is the second time I used Marty's for maintaining the looks of our cars and every time I felt at home working through the progress , they are courteous and explanitive of the process , thanks again for your help read more

My family and I have used Marty's Auto for several years. Every time I call there office I am greeted with a friendly hello and whenever I walk in the door there is a arm smile. They do quick and honest work. They have a great team and are always very reliable! read more

Marty's is the penultimate automotive repair service around! The customer care, dedication, communication is second to none. Absolutely the best experience and could not recommend this facility or the shop owner any more! read more

Marty's Auto Service Inc The car was in fact towed by your company. On the slip it says pick up by Norfolk Auto because that is the company I called the following day to get the car off your property. Perhaps you should have a better understanding of the situation. Furthermore, the ridiculous charge of $125 for excessive clean up is fraudulent plain and simple. There was little debris and no broken glass and the antifreeze was cleaned up by the fire department. One plastic headlight cover was the extent of it. Your company did not clean up anything. As a business owner, I understand the need to have certain minimums for services provided. My problem is your company not being satisfied with $143 to tow the vehicle 150 feet into your yard and keeping it one day. You had to make my sons first accident a little more stressful because of your greed. I will make the time to bring your company to court purely on principle. As a 20 year town resident, I promise I will use every means available to make residents aware of your business practices. Also know that I intend to file a complaint with the Mass DPU and BBB. read more

We used to be fans of Marty's Auto Service. Marty and his daughter were friendly and gave good quick service. In the last two years we feel it is on the decline. They are repairing cars three weeks out. The receptionist is rude and answers the phone with a bark "Marty's". This doesn't sit well with us and we cannot wait three weeks for repair to our car. Maybe they have taken on too much business. read more

Exceptional workmanship and customer service. You often have to sacrifice one for the other but not at Marty's. I was in what I thought was a minor fender bender heck the other vehicle, a large SUV, had no damage and i was planning on paying out of pocket. I went to Marty's on the recommendation of several coworkers and I am so happy I did. They advised that I go through my insurance to get an estimate. I was shocked at the figure the adjuster for my insurance company came up with. Needless to say I wasn't going to pay out of pocket. I scheduled my appointment. The shop waiting area is comfortable, clean, bright, and everyone was very pleasant. It speaks volumes about the kind of business they run and the care they will take with your car. A rental car was waiting for me when I dropped my car off. Sam and the team at Marty's kept me up to date on everything, answered every question, and worked with my insurance company even through the aren't an affiliated shop. My car looks amazing. All the parts line up perfectly and you cannot tell that the paint on my repaired grill and fender wasn't the original factory paint. I try to take good care or my cars because I keep them for a long time and I worked hard to pay for them. My car is as good as new. Thanks to the team at Marty's for the wonderful job they did. I am extremely happy and highly recommend them. read more

Marty's provided excellent customer service! From coming to tow my car to fixing it. Sam actually listened to what I wanted and made sure I was taken care of, and Marty was so friendly while I waited for my car. I would definitely recommend them to anyone who needs body work done! Thank you guys! read more

Marty's has helped my family with damaged auto repair over the past few years. Marty and his entire staff have treated us like family and ensured safe, superior quality work for our vehicles. I highly recommend Marty's!! read more

NEVER BUY A CAR THERE Marty sold me a car for a cheep price and even got the sticker for me too, and the reason being was that if I had brought it myself it would not have past the car had a broken axel, broken ball joints, needed new brakes, new rear springs and so much more the car is unsafe to drive and I was lied to when it was sold to me. I will never go there again. read more

We have been customers at Marty's for several years. This past experience was from the horrendous hail storm we had in Brookline a month ago. Over 55 dents, cracked windshield, and a lot of aggravation. Marty and his awesome staff, once again, restored the vehicle to showroom condition, unbelieveable. MaryAnn and Carol took care of the Insurance Co and car rental with ease. Marty has had the same staff since I can remember. Professional and dedicated. If your car is drivable, having to wait a few weeks to get in is worth every second. Having your car repaired here is no accident. read more

HORRIBLE EXPERIENCE. Aside from the fact that my windshield is COVERED with millions of tiny droplets of paint and the molding around the window is also covered in paint because these JERKS didn't properly prep the car before painting they Extremely rude on the phone starting with hello, SLOW, SLOW, SLOW to repair. My 2014 Mazda 6 was in for a crumpled bumper (just over $1,000 so very minor) it took two weeks for them to complete the work. One week to receive the parts (not their fault) another week for the work and I was promised it would be ready late Tuesdy/ealry Weds on the second week and couldn't pick it up until Friday. Also the car was dirty inside with tracks from work books and the leather trim on passenger side where repair work was being done was covered with prints/smudges in some type of fine white dust. Outside where the work was done the same white powder smudges so clearly they did a half arse job cleaning up their mess. Overall I would NEVER go there again and I would NEVER recommend. Save yourself the aggravation and go somewhere else. read more

My car had significant rear-end damage and Marty's towed my vehicle from the accident site back to their lot. After my insurance company decided that my vehicle may be a total loss and that they wanted to tow the car to their own storage site, my husband and I headed over to Marty's to clear out all of our personal belongings. This was within 48 hours of our accident and both of us were suffering from severe back and neck pain. After seeing another customer drive their car behind the lot to empty their personal belongings, we went inside to ensure we could do the same (as the man we asked in the back told us to ask Marty - the owner). We clearly explained to the receptionist how we had already emptied all of our belongings into bags but were hoping Marty would understand our wish not to have to lug each bag the 300+ feet from the rear lot to our vehicle in the front with our injuries. The front desk woman told us to wait for Marty to return to the office area for permission. After several minutes of waiting, and NO attempt to contact Marty wherever he was in the facility, she told us we could not bring our car in the back (even though there was another customer back there and the fact that we were both in extreme discomfort especially to take multiple trips with our personal items). They were very cold and impersonal. Their office staff were rude and left both of us with a bitter taste (and each of us with back/neck in worse pain than when we arrived). I personally would rather take my busirness to a company who cares about their customers. I felt it was worth letting others know so they too can take their business elsewhere if they feel the same. read more