A great place to stop for coffee and baked treats when driving to O'Hare or Chicago from Champaign…read moreUrbana.

My mother turned 100 y.o in November. Since I live in Michigan and she lives in K3 I needed a…read morebakery that would work with design, delivery, and FLAVORS. We called and talked to Sam and explained our situation. She listened to what Mom wanted in flavors, the level of elegance we wanted, and told us she would get together with staff and come up with some designs. Well...we chose a 3 tiered cake with the following flavors: Chocolate cake with chocolate mousse filling, white cake with strawberry mousse, and strawberry cake with strawberry cream cheese filling. The decorative element was simple but reflected the fall flowers that Mom loves...and then Sam suggested we do a Victorian type decorative element....she knew best. The cake was the best thing of the day and everyone at the party commented on how moist and flavorful the cake was. I had a piece of each...the white cake with strawberry mousse filling was in the top 3 of my favorite cakes. This definitely the place to get an elegant cake at reasonable prices. Thanks so much, Sam. You and your staff made that party pop!!!!

Let's share some love! Oh we just did because we are sharing "cupcakes!"…read more While driving across the country, and hailing all the way from Las Vegas, we made it to Chicago . We have achieved some sort of appreciation and need to celebrate with love . We were seeking a cupcake institution to make our dreams of cupcakes possible . Lo and behold, beautiful things came to fruition! We have cupcakes! This business, small cakes is a great cupcake franchise that is all over the country, apparently! They even have some of the same flavors that we remember. Oh for the small joys of remembering the past now in the future. We are stopping just to pass through . It's truly amazing here in the city of Chicago! Cupcake rock! The cupcakes are amazing! The staff is even greater! It's so hard to order just one or two ! How about a half dozen? We will need cupcakes later on I'm sure . It was a joy to talk with the staff and have them fulfill all our cupcakes needs. Just like days of old, but in the now ! It's time to give the staff here some credit they are busy little humans making and selling cupcakes for all to eat and enjoy. The store was spotless . What's not to enjoy? We need to find out, the joys of being happy and having fun . Oh goodness, we found that here . Love and epic happiness await us as we keep traveling . Thank you for making our cupcakes and coming to work so that we had something to celebrate our happy with .

After we left the children's museum my daughter wanted a cupcake and before we got out the museum's…read moreparking lot, she was sleep . Mommy stopped and got 2 cupcakes. Strawberry churro and rainbow cupcake. The cupcakes were so moist and delicious. I may have found another go to bakery.

Today was my first time coming here. I had a coupon for a free cupcake. I really wanted to try…read moreeither cherry chip or cotton candy, but I did not see those. I asked the girl what she recommended and she said the top shelf was the best sellers. I got the crème brûlée and pink champagne. The pink champagne was really delicious. It has like a raspberry buttercream and raspberry cake flavor. I did really like that one. The crème brûlée was also good. It was filled inside as well. My only complaint is be careful when you are eating the decorations (sprinkle balls) on top of the pink champagne cupcake. One of them actually cut my gums a little when I bit down. Service was great, it was clean inside .

Odd location out of the way, but I was going to the pizza place in the same strip so we gave it a…read moretry. It's a small basic shop with 2 display cases of cupcakes. My husband went with the brownie which was coated in a thin layer of chocolate. It was quite rich but not too sweet which was nice. The 2 girls working the counter were courteous and pleasant. Prices were decent, maybe $6/ea. OG Chocolate Chocolate cupcake: chocolate cake with chocolate frosting cake was moist, frosting was fine, just too much of it Dark Chocolate Raspberry cupcake: the frosting was coated in chocolate and topped with a raspberry, a little light on the raspberry flavor but not bad My favorite was the Lemon cupcake, filled with a lemon curd it was sweet and tart and the perfect ending to a meal. While I won't necessarily go out of my way to go here, I'll stop in the next time I'm grabbing a pizza next door.

I came here yesterday for the first time and decided to try two different cupcakes. I would give…read morethe cookie butter cupcake a 9/10 rating. The cookie butter Biscoff frosting was really good and flavorful. I loved it. The second cupcake we tried was birthday cake. I would give that a 7/10. I enjoyed it, but I don't think it was better than the cookie butter one. Each cupcake was almost $5. Service was fine, the girl was friendly. The bakery looked clean.

My sister's cake was absolutely BEAUTIFUL!!!! The communication was perfect and quick. The cake was…read moredelicious and moist, color was the EXACT same as my reference photo. Susan thank you SO SO much for your patience. My sister LOVED it and we will definitely continue to do business with you guys !!! We will be back !!! My cousin and I still talk about when we are going back for more cakes and treats!!! Just an overall PERFECT cake.

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

Placed a football cake order via the app for Super Bowl Sunday!! Super easy to pick theme, color…read morescheme, flavor and frosting variations!! Pick up was a breeze. The hardest part was only picking two small Bundt cakes to try! Haha Store was clean and welcoming! The young lady who helped us was so cheerful and kind! Highly recommend their carrot and lemon cakes! Not over sweet or goopy!! 10/10!

Brooke and Ava were great! They were so sweet and kind! Not to mention the food was amazing!read more

This place is AMAAAZZZING!!! I placed my order a couple weeks in advance and it was ready on time!…read moreNo issues whatsoever. I had it personalized AND with no judgement, DONE! It was my 35th and I was very pleased with my red velvet black frosting cake! Services were the upmost the place was very clean with homey atmosphere. Nana's also had on hand many varieties of cakes, cookies, pastries , muffins and cake pops! There New location much bigger and right around the way from their old location. Make your order !You will not be disappointed!

My fiance and I went here to get some baked goods for the upcoming Christmas party that I had a…read morecouple of weeks back. In addition a birthday cake for my daughter who turned 30. We pulled in and it appeared dead. No cars or customers. The day we went was a normal work day. It was open. We walked in and no one was behind the counter. And in the counters were no displays of their baked items. I checked the closing time thinking that they were cleaning up for the day earlier but it was to be open for another couple of hours. We waited for about 10 minutes to see if anyone was gonna come out. I yelled "Hello?" a couple of times. Nope. We left. Ended up going to Jewels bakery instead. Ugh.

Sharon out did herself with my sons awesome first birthday cake! So moist and delicious! I sent an…read moreinspiration image and she was able to replicate it and even made it better than the image. I highly recommend Sharon's cakes for any occasion.

Sharon is one of the friendliest and most accommodating people I've had the pleasure to use as a…read morevendor. Her cakes and creations are not only appealing visual, but are over the top in flavor!

I love this place as part of the community !really good people. The environment is the cutest &…read more the cupcakes are amazing. Definitely a keeper and I looking forward to to get all my sweets from here.

I was craving something sweet, but I didn't want something as basic at Starbucks or Dunkin so I…read moregoogled around some nearby bakeries and I found this place. I'm not sure how new this place is to the area, but it is new to me as I moved away from Elgin and I've come back a year ago so this was a pleasant surprise. I decided to go in and the interior was very beautiful with pink and floral motifs all around. I was warmly greeted by the baker, as I'm sure he was busy in the back. I ordered a pack of four cupcakes. I was interested in as well as a smoothie and went on my merry way. When I got home, I enjoyed the almond wedding cake cupcake and it was very delicious! Not too sweet, but very elegant and just what I would definitely serve or like to see in a high-end party or event of some kind. I will definitely be coming back whenever my sweet tooth craving kicks in again!

Awesome Job. I knew I wanted a cupcake cake in the shape of the number 2 and Minnie Mouse themed…read more The rest I let her get creative and she really outdid herself. I get nervous about how beautiful cakes look but they not good. VERY TASTY. Communication was excellent. Always got back in a timely manner whenever I emailed. Will definitely be ordering again.

There is no respect at all, because I have called her and we have talked over the phone that she's…read moregoing to make a cake for me, and I asked if it's OK that I would send her a picture. After that she haven't answered my calls or text.