Had a wonderful experience at Echopark. Not only was the process very smooth and fast, but our…read moresalesman Terry was incredible. Everyone we spoke with was great as well but Terry was thoughtful, honest, thorough and willing to work with us, everything you would want in a car buying experience you name it. Left with a new car and couldn't be happier! Would highly recommend Echo Park to anyone.

if I could give zero , I would…read more I live in Charlotte , NC. I went to their website and followed all instructions to buy online - declined any extras and got an OTD price of 25753. Paid 500 Credit Card Deposit and informed Echo Park I would drive from Charlotte to pick up. OMG - please worst experience in my 50 years of buying cars. Even though I had bought car online - declined all extras I was told that they MUST tell me about all options just in case I didn't understand. Presented me with a price of 33K. After much arguing they finally relented and presented with - a price. which was 700 above - after again back and forth, presented me with another price which did not match my purchases price after again backhand forth and a threat to walk away finally the manager got involved. I presented them with approval from Bank of America for car loan and went to bank to get cashiers check to be told I might as well go out to lunch because it would be a long time before they could finalize the deal because they had just agreed to price. Like WTF - I signed and left my deposit on website. so here we are hour 3 into this debacle. only for me to arrive with check and wait - you got it another 1 hour until someone actually gets back. Now I and my daughter sign tons of papers. Great - then we wait, you got it another hour and I am told we are all set. As I am walking out the door I am told there is a security violation and now I must present my Social Security Card - I'm like dude - I live in Charlotte, here is my REAL-ID from NC that proves who I am. no go. I say forget it give me back my 80% downpayment and screw you. No apology, no thank you , no sincerity nothing, All these guys care about is stuffing extra feeds down your throat. A waste of literally 12 hours.. Avoid like the plague.

I took my chevy Colorado in for service radiator hose leaking. $700.00 to replace 1 hose. $500.00…read morewas for labor, I asked for a breakdown and was told they don't track it "it's just lumped together" I felt completely gouged. I won't be back, you have lost a customer FOREVER!!!!!!!!

Buy All of my trucks here. Our salesman Gary is the Best!…read more Gray is always nice and friendly, gets the truck we want every time. Had service done today the guys in service are super nice and efficient.

Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!

Matt with Action Auto sales was great. He helped me buy a 2018 Nissan pathfinder and was a good…read moresalesman to work with. I appreciate his service and I thought they did a great job selling used cars at reasonable prices.

New owners - same ones that own Universal Chevrolet…read more Come see Gary Briddle he is very friendly, efficient and informative. He will help you with all your car needs. New place has plenty of cars, trucks and vans- Inside is bright, clean and comfortable.

This is what they did to my car,Didn't tell about it This is…read morewhat I found 7 months later when get the oil changed Beware of this Dealership

**Lengthy Review Alert**…read more I'm a 32-year-old married woman with three kids, and having reliable transportation is a must. But with the cost of living these days, it's not always easy. Auto Direct didn't just sell me a car--they gave me advice, support, and a family-friendly atmosphere. (We all know buying a car can be an all-day event!) During my visit, it never felt dreadful or stressful. For years, I've been dealing with a predatory loan through Lendmark, never fully understanding my terms. The Auto Direct staff took the time to patiently explain everything, educating me about the money-hungry loan I was in. They cared more about setting me up for financial peace than just closing a sale. I traded in my car, and now my payments are manageable--not back-breaking--and I owe that to this God-centered company. Thank you, Auto Direct, for not only helping me get a car, but for showing me how to build a healthier loan history and a stress-free path forward.

Do NOT recommend. I used their auto approval tool on their website and spoke to O'Shea who told me…read moreoften times his manager can go higher than the appraisal amount once the vehicle is seen in person. I arrive at the dealership and the best they tell me they can offer for my trade is $38k, $4k less than the lowest range of the trade value from their website's appraisal tool. They are full of lies and will tell you what you want to hear to get you to show up. Don't waste your time entertaining Auto Direct Sales of Zebulon.

John, our sales person, was just excellent with service here. He was knowledgeable, professional…read morebut friendly like an old pal. My experience here trumps any dealership I have ever been too. Building is clean and pleasant inside and very kid friendly. Jonny, the finance manager provided professional service, answered all questions and wrapped up everything in an efficient manager. Although my kiddos didn't use the play area. It seriously needs help. We highly recommend this dealership.

AVOID THIS DEALERSHIP!!!…read more I will surely take part of the blame for not doing my due diligence before buying a 2025 Ford F-350 Super Duty pickup truck. I assumed that such an big and expensive peice of ... equipment would be capable of towing the kind of weight and trailer I need to tow. The mechanical ability is there. The tow hitch receiver is plenty strong enough. The truck is beefy enough. The electrical connections are there. The dealer even added an optional package to make towing a big RV trailer safer. Except for one tiny omission -- an option from the factory. A trailer brake controller. This is a pickup we're talking about, not a chassis cab. But I didn't check before turning over the money and signing the paperwork. Now I own a 7000 lb paperweight. But wait! There's more! When I had questions about those dealer installed options (actually customer installed, but why split hairs), thinking that they wouldn't work with the truck (I was wrong, but they didn't know I was wrong either--I only found out after I dove into the installation literature)--the General Sales Manager decided it was a good idea to argue with me. Even when I said we should wait and ask the master tech. The funny thing is that I actually got insulted when he suggested we rescind and unwind the deal. Ironically, that was the nicest and smartest thing he said, and I will forever regret not taking him up on it. Now, it isn't easy to admit I'm a fool. Maybe I expect too much, but it would have been nice if, after telling them I was going to pull a bobcat loader with the truck, someone would have mentioned that, despite any assumption to the contrary, trying to do such a thing with THAT truck could be deadly -- and illegal. Don't get me wrong, not all is lost. In fact, it's probably the best thing because the glitch with the software on the truck itself can disconnect the trailer brake controller installed at the factory from the truck's defective computer. Just like it was never installed in the first place. I suppose this issue will make the news in the not-too-distant future. Lawsuits aplenty. So the good here is that I can get a trailer brake controller that actually works and won't kill anyone. In closing, I shall never again do any business with Leith, I will never take the truck to Leith for warranty work, and I will at every opportunity warn others to stay as far away from Leith as humanly possible. I'm contemplating putting a sign on the tailgate, but I may just leave it in the Yelp review.

I'm new to the area and showed up at the door just to look around. They were closing but still let…read moreme in to see what it was like. They were very friendly and I felt like I had been going there for a long time. I have since gone back a few times and always had that same feeling, like I wasn't a stranger. The service was faster than promised. I just wish there was a place to eat nearby!

I have frequented this establishment several time during my 38 years on earth. The staff is home…read moretown folk and very helpful. I actually think this is my favorite business in Wendell. They always have what I need.