I had Hardwood Flooring Today work on fixing a cracked wood floorboard, and couldn't be happier…read morewith the experience. Eric was professional, arrived on schedule, and did excellent work. He communicated effectively throughout the process, keeping everything clear and straightforward. Eric was also very flexible with my scheduling needs. Most importantly, they did an outstanding job matching my 80-year-old flooring--it blends in perfectly. On top of that, they were an incredible value for the quality of work provided. I highly recommend them for hardwood flooring projects. I will be using them again for future projects.

Eric was very responsive! He had the tools to assess our work and provided an accurate ans fair…read moreapproach to the project. Work was tidy, quick and very reasonably priced. And the outcome was great!

I have used these people before with good results. Now they seem to cut corners wherever they can…read moreand unless you get every single detail in writing in the contract, you may end up paying more than you bargain for. You can be promised one thing verbally but the end result can be unsatisfactory. Your construction may all come to a halt as I had to have to wait for Delta come back several times to finally give me satisfactory work. Normally a company gets better with years of service, I can't say that this is my experience with Delta Hardwood Flooring. Johnny is a nice enough person but he handles the bids. I can't vouch for his crew as the work is inconsistent. It depends who you get.

I thought about not writing up this review since Johnny's a nice guy, but after thinking about it,…read moreowe myself and the Yelp community a review of my experience with Delta Floors. It should've been a red flag for me when the wood Delta had delivered was in the wrong size and finish then what I had ordered. But my friend used them and said other than leaving the place a bit messy, she was happy with her finished floor. So I said not a deal breaker and took another day off work to have the correct wood delivered. Delta said they could finish over the weekend, in 2-3 days, since it was a small space, prefinished, glue down application. They came Saturday but then all of a sudden said they had to glue down only part of the floor and come back on Monday to finish the rest "for the glue to dry so they can make sure the floor is installed straight". I think they more likely had a competing job, but long story short, it took them until Thursday (so I had to delay my trip out of town) to finish the floor. Cons: - I came home one day to find them installing in the kitchen without tearing up the linoleum and without installing underlayment which is against condo rules. I made them tear up the install and lay underlayment but I never would've known if I didn't come to check on them. This was a huge issue to me. - Two boxes of open wood (e.g., non-returnable) are leftover which is waay more than overage necessary for emergency repairs down the road. - The fireplace transition looks awful since they didn't undercut the brick like professional installers normally do. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=PvWnMZJtSLthnwTMIIYdHg - One side of the kitchen was uneven because the baseboard wasn't taken off before the install. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=EWk5RrvbdDGdWObIpJy0OA - There are 2 big scratches on the floor from when they put the fridge back. - Carpet was left on the closet transition. - The guys also left a lot of glue on the floors, wall and furniture as well as a lot of sawdust everywhere. - They didn't leave the condo hallway clean so my HOA was not happy with me. - I was told all the insurance information I needed for the HOA was on the website but it wasn't, and led to a lot of problems with my HOA. - They drank all my soda in the fridge and used all my paper towels instead of bringing their own supply. - My toilet handle was broken and a hole left in the drywall without fixing or telling me. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=3QD1D_Xw8S_AUCuRFKfWMg I felt like I paid a lot of money and got a less than brand new product. You'd never tolerate paying thousands of $$ for a new car only to get a dirty dented lemon to drive off the lot and you shouldn't have to with a floor either. And other than the cost of the wood, it ended up being over $6 per sq ft so definitely not cheap. I witheld last payment and made them repair the scratches in front of the fridge. However, Delta claims they didn't do it since that wasn't part of their 'procedure' which pissed me off. I don't care what your procedure is, I came home to find a not so brand new floor; so are you implying I did it? There was just a LOT of excuses throughout the whole process. * "Oh, the wood you wanted is too narrow so it took longer (so a half inch narrower than what you thought led to 6 days instead of the 2-3? 2.5 inches isn't THAT narrow. And it was frustrating to come home on a delayed job to find one guy took off at 2:30pm on multiple days). * "The guys didn't break the toilet 'cause otherwise they would've told me (then who broke it?!). * "It's not our job to clean when we leave, you should hire professional cleaners for that (are you kidding me?!). * "The brick on your fireplace is uneven and we don't undercut brick" (sorry, but I don't think it's the client's responsibility to subcontract your work out, if you can't do it, hire someone that can...I'm paying you to get the job done. p.s. here's a video of how to do it http://www.youtube.com/watch?v=SV2G7gJh2es). Anyway, I felt like I had to post the review since all the other reviews are so different from my experience and maybe they'll make some improvements. Could be the experience is better with on-site finished, nail-down installations but definitely wouldn't use them if I knew what I know now. I felt like I constantly had to be on-site to keep an eye on them which is a job in itself, and overall, an 'Eek!' experience but bumped up a star since they did fix most of the issues (although they tried to take shortcuts for repairs like only re-installing baseboard on half of the wall since you have to look to the side of the fridge to see the rest --seriously?!) and since Johnny's so nice (but he won't be on-site, you'll just deal with him for the payments/specs).

Jairo did a fantastic job of the work. And provide very good information during the initial…read moreconsultation. Finally exceptional pricing.

Jairo did a FANTASTIC job on a quick restoration I needed for my hardwood floors due to damage and…read morestains from my tenant who moved out. The value was amazing compared to other vendors, coming in at $750 to sand and polish my floors!! I didn't need a full restoration but he completed the job in 1 day with just a 1-2 day notice!

Carlos and Kevin did a superb job on my floors. I would hire them again in a nano-second. From…read morestart to finish they were professional, punctual, fast, clean, and courteous. Carlos came to view the job in person, noting the unique issues and my areas of concern. He quickly provided an estimate, explaining different options. Once we came to an agreement, he worked with my schedule and communicated with me throughout the run up as needed. During the work day, he and Kevin answered all my questions, gave advice and left the place dust free and glowing. The wood is so beautiful and will inspire us for many years. Would give 8 stars if I could.Thank you Castle Floors!

They did a great job refinishing a very damaged floor, and went above and beyond in fixing damage…read moredone to hardwood floors and kickboards from a long time dishwasher leak. Started and completed the job on schedule, generated almost no dust and matched the color of adjoining floors. Will use the for an even bigger refinishing job in another unit.

Emilio did an amazing job turning our yellowish bamboo floors a really chic whitewashed color:…read more I found him through his amazing Yelp reviews--I reached out and he was able to meet the very next day to take measurements. He said he'd get me the estimate by the end of the day, and he was true to his word! His estimate was very reasonable, and he was able to start the job within just a couple of days. He did a really thorough job and did a much better job of cleanup than we've had with other projects in the past. Emilio is very friendly and personable--don't hesitate to have him make your floors beautiful!

Fast, quality work, communicated timelines and costs well. Thank you for fixing our floor issues!read more

Totally professional, competent, honest, pleasant, beautiful craftsmanship.We cannot say enough…read moreabout Artemio and his team. Our floor was pretty beat up, it now looks like it came right out of the store. Amazing. His pricing is very fair, the quality of his work speaks for itself, and we know you will be very happy you hired him. Ten stars!

I rarely give 5 stars unless I really feel it's deserved. Artemio and his crew deserve more stars…read more Totally professional from the first day we met and he discussed what the procedure was and gave me an estimate I couldn't refuse. I could tell he was a man of integrity and during the next 4 days , he and his crew worked diligently and completed each step just as he had described. The floors were in pretty bad shape but Artemio never blinked an eye. I included "before, during, and after" pictures and I'm still amazed and totally satisfied of the quality of work he does. Highly recommended.

Yelp should offer more stars for companies like NEW GEN FLOORS. This company gets 10 stars from…read moreme. This company is so deserving of my highest compliments in service, professionalism, punctuality, value and end product. Our previous renters left the beautiful hardwood floor with their dog's pee stains. In the past few years, I had 3-4 floor companies pass on this project. Thus leaving me with no hope that this would ever be fixed. It was worrisome stress that nobody should have to endure. But, I did not give up. I continued my yelp research and found JOSEPH from New Gen Floors. Seriously, it was like winning the lottery. He was so accommodating and easy to communicate with that I literally thought I was dreaming. This can't be happening. Am I awake? Joseph and Darma worked their magic and within a few days of TLC sanding and finishing the floors look brand new. The floors look magnificent. My advice, you do not have to shop around to find the right floor company to do your floors. I did the footwork for you. Do not stop and go directly to New Gen Floors. Joseph ROCKS!

Joseph the dad worked on my floors 25 years ago. Joseph the son did a great job on my floors with…read morelots of patching to match old victorian floors - just 5 years ago. and now I am hiring him again for more floor work.

Amazing! Floor restoration in our 100 yo house went great. Moises and his team were awesome from…read morestart to finish! We had a section of our hardwood floors that had glued down vinyl on it so I tore it off to see if it was salvageable, that's when I called these guys. There was some old water damage from a rain leak and chunks of wood missing but they restored and made them look fantastic. Way better than any modern replacement will look. And all for a very fair price! Clean, professional, timely. Definitely would refer to friends and family.

DO NOT USE THIS GUY! He damaged our floors through poor installation and later caused water damage…read morethroughout my house by nailing through a water pipe. I unfortunately saw the good reviews here and gave him a shot, his quotes were much less than others, now I know why. I asked him if I needed to prepare the wood before installation, he said not needed for red oak. A week after installation the wood expanded and raised in many areas. He came over and said he's never seen it before. He tried to fix it and told me that there's nothing he could do. A few weeks later water was leaking through the downstairs from a nail he put through a water pipe. The pipe was in between the studs, but Moises missed the studs completely. He would not take responsibility for the damage. He also told me he stopped paying for business insurance even though he is licensed. I am currently pursuing legal action to recoup some of my damages. Hope this helps some of you avoid a poor experience.