Fortunately, I came to the right collision repair experts! Someone damaged the front bumper of my Toyota Prius and sped away. The bumper had a large dent on one side and a few minor cracks. Luckily, my car's bumper was not made of plastic. The repair cost was the same as my deductible so I paid for it myself. Randy gave me a fast,honest, and great auto body repair quote. Previously, I got two other quotes, which required a new bumper and grill. These quotes were much much higher! Randy said he could start that morning and said it would be done the next day! I said an extra day was fine...no rush. When I saw the repair (not a replacement), it looked like a brand new bumper! The paint matching and collision repair was superb! I wish I had taken before and after pictures. They even cleaned my car inside and out! That's exceptional customer service! I highly recommend Martinez Auto care! It is located at 2509 Arden Way, Sacramento, CA 95825 Thank you Randy and Eric and your Technicians for your restoration and exceptional service! read more

This shop took like 9 months to fix my ride they did a horrible job I have to pay a second shop to fix the vehicle again they weld parts and not even bother to prime or paint the part the other shop find out when they properly fix it they also install the wrong windshield and I was not able to use my car because all the lights in the dash because the wrong windshield Moral of the story Run from this shop they don't do good work communication is horrible and costumer service is the worst read more

I ran into a post and ripped my bumper off my car. Martinez Auto Care could not have been better. They got my car in immediately and had my bumper repaired in just a few days. Their price was reasonable and their work was well done. I am so happy to have an auto care place I can trust read more

Martinez Auto Care - Body Shops Near Me - Sacramento, California

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I got my GMC Sierra truck painted here last week. These guys did an incredible job - the car has a sparkle to it now. It took them a couple weeks to finish but it was well worth it. I've already recommended them to family. Will return if I ever need another vehicle painted. read more

DO NOT TAKE YOUR CAR HERE!!! I took my car here to get an estimate and was told 3.5k and when i told him to email me and the insurance the estimate he only emailed them. He lied to me about my car being a total loss and stalled but i was in a minor car accident. My car only needed the trunk latch to be fixed. i didnt agree for him to paint it or make it look pretty. I really only wanted the estimate, if i knew they would work on the car without my consent i would not have brought it in. I keep asking for an itemized bill and exact amount but they keep stalling. They told the insurance company the cost would be 10k which is what i got paid and now they wont let me pick up my car if i dont pay them 15k. I couldve gotten it fixed for 3k somewhere else. read more

I was referred to Martinez Auto after a car rear-ended my SUV. I was very happy with the quality and service that was provided by the employees. There were no problems with the insurance company, the process was smooth. My jeep looks great and now I have an automotive place I can trust with my auto issues. Thanks so much Martinez Auto Care. I'll be back!!!!! read more

I can't believe how beautiful my car was. I walked right past my car and did not know that was my car. They did such a good job even polished it up. This is the place I will go to if I ever have collision or car issues. read more

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I give you 5 stars plus many more for being the Best Auto Body & Collision Shop in Sacramento. You guys are awesome, very honest, affordable, friendly, reliable, great customer service and overall have done a great job fixing my car. I brought my car in for an estimate but you guys fixed it on the spot. (just like that) Well, lets just say, You guys have exceeded my expectations with my QX60, that's enough to tell people about the outcome. I highly recommend this shop to anyone who is reading your reviews and I am definitely spreading the word to friends, neighbors and families. Thank you Eric, Randy and the Martinez crew. read more

Great customer service, quality work I highly recommend this place for your autobody needs.

If you are looking for an auto repair business that does beautiful work, has reasonable rates, returns your car in good condition and has very personable staff--this is the place. I was told, by another repair business, that the cost of the repair would be 5 times the cost that Martinez Auto charged. So glad my repairman recommended Martinez Auto Care. Their work is beautiful and I could not be happier. Thanks so much read more

There isn't enough stars in the galaxy to put out there with this review of Erik Martinez and all of his employees; Fernando, Randy, and the father and son who came to my home to pick up my vehicle via tow,(I so apologize I'm not able to remember their names) and to all the other employees who I just saw working non stop each time I came out to make a payment etc. And to Mrs. Martinez, even though I have not met you , I will be doing some ,"retail therapy " with your clothing company! The quality of work done to one of my cars is the best I have ever seen it look and your having to deal with me during a difficult time but you didn't treat me any different than as if I were a normal, reliable to show up on time and then I wouldn't be in contact for a week, and mostly being a girl who usually a lot of shops would have taken advantage but you didn't and I can't hardly wait to see our other car because the Tahoe is perfect! You have my business and anyone I know I will always refer to you! Thank you again Erik! read more

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Some driver - yet again - was not paying attention and tried to merge into my cars driver side rear quarter panel. Her insurance paid. I took my car to be fixed at Martinez Auto Care who did the job for almost a quarter of the cost that I was quoted by four other established auto body shops. I was left in disbelief by the work done by the guys at Martinez Auto Care. Thank You Martinez Auto Care crew! read more

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Randy did an outstanding job replacing the driver fender lining and he remounted my driver side front blinker. His quote was excellent along with his craftsmanship! I was blown away! Come here first before going elsewhere. I didn't but glad I kept looking. Thank you Randy! read more

They did a wonderful job with my Lexus and the repairs for the damage, from the accident. Eric Martinez & staff were amazing read more

While taking care of personal business, I ran over a large plastic bag on the road. No longer seeing the bag in my rearview and slightly smelling a weird smell, I decided to pull over. I pulled into a parking lot close to but not immediately near, Martinez Auto Care. Ruben, a nice young gentleman, came out. He went over to my car, listened to my situation, knelt down, and retrieved the bag. Not only this, he reassured my daughter and I what to expect thereafter. If anything, I can truly say that I appreciate his knowledge, kindness, and willingness to help a sista in distress. Thank you!!! read more

Positive: Professionalism, Punctuality, Quality, Value I end up here by accident... thank God I did!!!! Amazing service, everyone very professional and friendly. My car ready right on time like they told me 2! I'm very grateful I found this place. Certainly my place to go from now on! And I'll always recommend them to my friends and family! Thank you once again Martinez Auto care for taking good care of my car! I'll definitely be back! read more

I googled this shop before Covid hit, because someone had side swiped my car and left. I had to pay out of pocket, as a result. They gave me a great quote and did the job in one day. It looked brand new. I came back here two weeks ago, interested in having a few areas on my car painted. They offered me a great quote and a loaner car, if I needed it. However, I had been hearing this sound from my car, that no one could seem to figure out. I finally had them take it a part, to thoroughly check k out. They ended up fixing the problem and barely charged me labor. I would definitely recommend this place as being honest, professional, and attentive to.your needs. As a woman, it's hard to find and trust an auto place. I will definitely be coming back, to have my car repaired here, in the future. read more

Took my Car in and they left it looking like new very satisfied with the work they did !! And they were really good at keeping me updated I definitely recommend the spot. read more

Martinez Auto Care - AFTER - Body Shops Near Me - Sacramento, California

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We have worked with Martinez Auto Care for several of our vehicle needs. Recently , Eric and the Martinez team repainted our Rv . This is no small task. Not only did Martinez Auto Care do a spectacular job, they are easy to work with, care about their quality of work and are true arts of their craft. We highly recommend this shop for your automotive repair needs. You won't be disappointed. read more

Martinez Auto Care - Body Shops Near Me - Sacramento, California

Vehicle was taken in for a consultation on 10/10/2020. I discussed with Martinez, the owner of Martinez Auto Care Inc about my restoration expectations for my classic 1980 Mercedes 450SL. I was quoted for $3,800 at the time of consultation for minor dents/scratches repair, a paint job, dash board repair, side molding restore, interior headliner color change, wood veneer trim color change, passenger window repair, and chrome seat hinge caps on both the driver and passenger seats, antenna repair. I picked up the vehicle Thursday November 5th at 5:30pm. I was unable to see the quality of the paint at the time of pickup due to the car being dirty and the sun being down at this time. However I did express concern for the dash board not being completed, there was an unknown black substance over the cracks of the dash that had faded a grayish color and Martinez stated I could bring it back to fix the repair they started on my dash despite him telling me the repair was completed prior to us arranging a time for pickup. I paid him the $3800 and drove my vehicle home in Stockton. Upon further inspection in my garage, I noticed not all of the panels of my car had been repainted, the interior trim had not been changed at all, dust particles in the paint, inside of doors unpainted, swirl marks on hardtop, chipping paint around windshield, and Mercedes emblem put back on crooked. I texted him my concerns and asked him what we can do to rectify the situation and he told me to bring it back in to be looked at, however my vehicle had already been in his shop for a month so arranging another service from him 1 hour away from my home was already an inconvenience. I called him to express the inconvenience this has posed to me and he stated I was "just making excuses" even though I'd already paid him for the services we discussed at the time I picked up my vehicle. I told him I didn't need to make excuses for something I already paid for and that I just want the services I paid for to be finished and that if he didn't agree to sand off the chipping and incomplete paint job, refund me and that I'd take my vehicle somewhere else to be serviced. He yelled over me stating that if I brought the car back in he'd personally repaint the vehicle to my standards and loan me a shop vehicle to get to work until the service was completed. I agreed, the vehicle was with his shop for one additional week to rectify the concerns we'd discussed. When I picked up my vehicle got the second time, he made claims to be out of town and that one of his associates would be there for pickup. When I arrived to pickup my car today, the hood of the car was open, I begin inspecting the problem areas and to my surprise the vehicle still was not complete. Two panels were repainted however the dashboard repair was never completed, the inside of the doors remain unpainted, the scratch on the hardtop seems to have been lightly buffed but I'd still very much visible. I am afraid the prep work for the paint was not sufficient enough to not have the paint start chipping again. Upon leaving the shop, my car now is not driving over 55mph without jumping and shaking. 18 miles away from his shop my car begins smoking and I immediately pull over. There is a clamp missing from my coolant overflow hose and I had the vehicle towed to a stockton mechanic shop to be diagnosed. When I called Martinez he did not answer the phone. I sent him videos / photos of the vehicle and he said he has pictures of everything they serviced and that he did nothing to my vehicle despite me driving the vehicle to and from his shop and to and from work without any issues prior to him servicing my vehicle. There was nothing to be serviced under my hood so I'm not sure why his guys were under my hood upon pickup and I am also not happy with the incomplete service I paid $3800 for with the amount of time I was without a car I expect the service to be completed and the quality to be there. Side note: he used Windex on my car's paint when picking her up the first time as a means to "clean" the dirt off because the car was so dirty. WINDEX. That alone should tell you how little he knows about quality paint / compounding chemicals. Which is probably why his paint chips off the next day. read more

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As a local business owner here in Sacramento, 2/5 of my fleet vehicles were down for an employee related accident. One of my vehicles I dropped off in June (Different Auto Repair Shop - Will remain anonymous) However - was not done yet... it was approaching mid August.... we gad another accident and dropped our car off 1st week of August with Martinez Auto... it was done by week 3.... These guys mean business! Was so pleased with quick response time and communication with these guys. Communicated with me every step of the way and my insurance. As we know time is money, this car was done before the car I dropped off somewhere else in June! Well done guys, appreciate the help and will most definitely be returning. - Dan, CPG Security Owner/Operator read more

I have had several cars repaired here with great satisfaction. The customer service has been great also. They will work with your insurance company and the rates are very reasonable. I have brought my auto back for small repairs and they have always assisted me with minimal costs or no charge. In addition, I have referred several friends and neighbors and they have all been satisfied with the repairs. read more

As a woman having car troubles can be scary. Finding a shop that you can trust seems almost impossible. Martinez Auto Care was the perfect shop for me! Eric was respectful and very communicative throughout the entire process. They never uncharged me nor attempted to sell me more than I needed! I'm very pleased with their work. Thank you again Martinez Auto Care. read more

I recently got into a car accident and Martinez was so wonderful at fixing my car! It looked brand new! I highly recommend!

They fixed my car for a very reasonable price and did a great job. I had an issue when I picked up my car, brought it back and they took care of it quickly. read more

My front bumper was pulled out on one side due to my getting too close to a block in a parking lot. I have done this a few times before due to the low Accord front end. I didn't want to pay for a new bumper because I was afraid the same thing would happen. The Martinez team assured me they could repair it and even paint it! All in an afternoon! It looks great and is clearly securely attached. I am very impressed with their professionalism and think the repair price was fair and reasonable. I highly recommend this shop. read more

Hello "Erice Martínez and his team did a great job in repairing my collided car covered under progressive insurance. Martinez Auto Care Inc. extended their expertise and fixed my car look alike a new one. Guys keep up good work! I highly recommend Martinez for their quality and professional work in fixing any car to entire satisfaction of a customer. I am happy with their work. Keep it up! Hello Eric I have prepared below post for internet review. Let me On what platforms you want me to post it to get good exposure for Martinez Auto Repair. Thank You. "I drive Uber/Lyft, one day I had to drop a rider to Martinez Auto Repair shop at Arden way area Sacramemto. After dropping the rider I asked about the auto paint job for my wife's Lexus needed touch ups. Eric owner of the body shop showed me their way of doing job felt quite friendly and reasonable prices. It happened so my car Hyundai Sonata plug-in hybrid which use for driving Uber/Lyft got hit by a other car on front right side bumper no fault of mine. Statefarm/progressive asked me if I have preferred body shop, I immediately remembered of Martinez Body Shop for the little interaction took place with Eric Martinez when I dropped a rider few days back. Statefarm approved Martinez Body shop for the needed paint job of my Hyundai Sonata. Eric and his team did great job and offered one of their car while my car got fixed, very nice of Eric. After few months I had an issue with paint job was performed. On reporting the issue Eric immediately took care of it without any charges. Highly recommend Martinez Auto Body for their honest accommodating work ethics and ready to help with any customer's need related to job they took over. My sincere compliments to Eric for maintaining his company and giving each customer personal attention and serve to its best as I know about them. Please keep it up! Eric's warmth and generosity was a blessing to me and my family and I am spread the word about Martinez business every chance I have. Truly, may Eric's business continue to prosper and God continue to bless Martinez and his team!" I will be taking my wife's Lexus for touch ups in due course too. read more

I had a incident happen and my back bumper was scraped up and it needed to be locked back into place . I went to one place and they quoted me a ridiculous price , So i was told about Martinez Auto Care and let me tell you they were amazing , the guy came up to me looked at my car and i told him exactly what i needed done and he said no problem quoted me an insanely reasonable price and told me he would have me out and ready to go in an hour . I waited no more than 30 mins and they were done and they did an amazing job . I was so stressed out and needed the bumper fixed same day and Martinez Auto Care made it happen . I highly recommend !!!!!!! read more

Very professional , very fast , very honest , very clean and very kind and generous people , their prices are very reasonable .

For the ultimate best care and body work you have to bring your car to Martenez auto care on Arden way near Fulton Best Service Best job My Tahoe was stolen and in an accident I just got it back today It looks better than brand new Make sure you bring your vehicle to Eric Martrnez Auto care read more

Martinez Auto Care was recommended to me by a friend and I'll be a loyal customer for life. I own a Infiniti G35S which got hit in two different areas and I decided to go with their company based upon the steller recommendation from a good friend. They took the time to not only restore my vehicle to "as good as brand new" the work was done professionally, Mr. Martinez kept me informed in terms of what the status of the repair work was. He was very pleasant and informative in describing the extent of the damage, in addition the insurance adjuster didn't catch all of the damage done and Mr. Martinez contacted the adjuster to re-inspect the vehicle in addition to notifying me that during their own inspection they had discovered additional repair work that needed to be performed. I can't say enough to convince anyone into considering this establishment to give them your business, you will not be disappointed. Also when the work was completed, my car was detailed (both Inside and out) their employee's were courteous and friendly, in addition to knowing that Mr. Martinez is a Christian which was also comforting to know that he was a man of God, which spoke to his character for me. I read a couple of reviews by customers who felt they didn't do a good job and I can't imagine how that occurred because my vehicle was repaired beyond my expectations and I could tell that his staff in addition to the manner in which he runs his company goes out of their way to ensure that I was not only satisfied but well informed. You will NOT go wrong in choosing this establishment to do repair work for your vehicle. In addition I was informed when it was time to pick up my vehicle that they also do Auto maintenance work as well, and as impressed as I was with their work, Mr. Martinez's character and professionalism, when it comes time to do a tune up I'm taking my car to Martinez Auto Care. You'll be glad you did, please note I'm not a personal friend of Mr. Martinez and prior to taking my car to his establishment I had never met him before in my entire life (I state this because a disgruntled customer who gave a negative review insinuated that his other reviews were fake) nothing could be further from the truth. However as a direct result of the work performed on my car, he has earned and gained a loyal customer for life! Thank you again Martinez Auto Care for the outstanding work you provided and the generosity of your spirit in helping me get my car back to looking like it was brand new. read more

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My drivers door was smashed. I searched for a new one at some picknpull places but couldn't find one that would work. I brought my car to Martinez and he said he could fix it. I was in disbelief when I came to pick it up. It looked brand new. These guys are magicians! Thanks again read more

Eric Martinez is not an honorable guy. He ended up keeping my car longer than he should have [now even before work was supposedly to start, come to think of it] and verbally agreed that he would reimburse half or all of the extra days I had the car rental. He seemed agreeable and supportive about it, but then ghosted me after he said he was ready to get my Venmo information. I ended up paying a lot of money because it took so long, another week or so of non-discounted rate after the alloted 25 days, so the ball really was in his court and if he was a responsible and respectable business owner he would have done due diligence and reimbursed me the money I ended up paying that was his fault. There's a lot of good reviews here about his work [why I ended up going to him in the first place], but watch out should things go sideways. Deal with Eric at your own risk! read more

Wanted to get a vehicle detailed. They Quoted me the cheapest estimate, beating all 6-8 other competitors, that I had called, estimates by a minimum of $150. I ended up adding a few more last minute things for fixing and detailing and still paid less than any other competitors lowest cleaning detail estimate!! They got me right in. All the other places said I'd have to wait at least 3-4 days. Great service. My car looks better now than when I bought it! I would recommend this business to anyone and will definitely be a return customer :) read more

Generally fast responses and less expensive than many places. I appreciate the lean, high-tech approach and fairly frank communication. Very helpful! read more

Ladies: if you need a reliable mechanic who will NOT over change you for labor and parts, Come to Martinez!!! I am so grateful I found this company and I will be returning for future services. Thank you Martinez and God bless your whole team!!! read more

So I got into my first ever car accident recently. I googled nearest auto collision shop and this shop came up. They literally took all the stress of dealing with insurance away. They communicated with the insurance and they were very polite and friendly, and I was sooooo grateful for that. As a mother of 5 busy boys, I appreciated that. Then it comes time to pick up my vehicle and omg it looked amazing (will attach photos tomorrow) I was so happy. They communicated with me the whole time. They always answered my questions and never made me feel like I was not important. I highly recommend this place. Thank you guys at Martinez auto care. read more

My experience at Martinez auto care was really a six star! This is the easiest five star review I've ever given. They fixed our front fender n bumper on our 2003 highlander and matched the paint perfectly ! The five stars represent integrity, care, and the ultimate highest quality performance in paint matching. (He/owner also showed us pictures of some serious hot rods that they have done in the past as well as the present that were amazing.) It's nice to know that there are still honest, hard-working, quality family owned businesses out there yet today. I'd even go as far to say that I would pay a couple hundred dollars more for the security and peace of mind knowing that it's going to get done right and my moneys going to to good people. You will not be disappointed... (unless you're just The kind of person that can never be pleased and takeout your bad day on a yelp review) read more

Quality work. Honest and hardworking. I've been twice to Martinez (I know, I have bad luck!). Once a little crunch they fixed for almost nothing. Pulled out and painted, almost as good as new. A second time, my son smashed in the front end. They gave me a more than reasonable estimate, stuck to it, and made sure the car was clean and running like new. I hope not to need them ever again, but if I do, they're the guys. read more

Warning!!!!! This shop lost the keys to my vehicle and told me that the employee that lost them was unaccounted for! The owner Martinez would not give me the name of the employee upon request! I was without a car for 4 days!!! The owner Martinez told me he would have to rekey my car! Once my car was rekeyed the owner told me that I could no longer pay through "snap finical" which was the original agreement. Due to his lack of knowledge of how to run "snap financial" he told me that I would have to pay out of pocket! Why have snap financial as a service at your shop and agree to the payment terms prior to the work being done if you don't know how to use the system?! The owner Martinez held my car until I had another form of payment which resulted in an additional day and threaten to charge a $120 daily storage fee. He called me "broke" for using "snap financial" which is a service their shop takes! I had to find another way of payment in order to get my car out of the shop and he still charged me full price even though he lost my car keys in the process, and I was out of a car for additional days. Overall, the customer service was horrible, and they do not hold up their agreements! Please do not go here! Work maybe good but service is horrible! Attached is this shops name which is listed under "snap financial"! As a business you shouldn't be losing car keys, not know how to work the services you accept, change agreements last minute, and calling paying customers "broke" no matter how we are paying! Very immature management!!!! read more

Martinez Auto Care - They accept this service approved it but due to not knowing how to work it made me pay out of pocket! - Body Shops Near Me - Sacramento, California