Damien the owner lent me a hand when he didn't have to on some minor body work. In a world of…read morepeople just out for themselves it's nice to be reminded they aren't all like that.

They were very professional,fast and thorough when I stalling my spray on bed liner. They were also…read morevery reasonably priced, compared to others in the area.

TLDR: Joe and the team are awesome and I have no doubt they will take care of you. They have earned…read moremy very hard to obtain personal recommendation (I am very particular about pretty much everything). My truck was involved in a fender bender around a year ago. Unfortunately, it was just serious enough to require panel repair and a bumper replacement, even though the speed was low. The truck was less than a year old, and I was devastated because I planned on eventually giving it to one of my kids. I did a ton of research on Honda-certified repair centers and determined, based on multiple factors, that Kniesel's on X Street had the highest likelihood of doing a proper repair. I brought the truck in, got my loaner car, and left it there for about a week. When I came to pick it up, I was so excited to get my truck back that I ended up leaving without doing a thorough walkthrough. On top of that, they pressured me to come ASAP in heavy traffic right after work, even after I told them I would barely make it. I'm a nice guy, so I obliged and later regretted that decision. The next day, I walked over to the tailgate and noticed the bumper didn't line up with the body panel, the tailgate didn't align with the tail light, a small body-colored plastic square was pushed out and would only temporarily snap back in, and the metal body panel had not been properly corrected where it had been pushed in at the corner. I then went to the passenger door and noticed there was a hole burned into the paint (likely from polishing) that had been clear-coated over. I sent photos to Kniesel's customer service, and the manager promised that if I brought the truck back in, he would make it right. At the time, I had a lot of family issues going on, so I didn't have the availability to bring it back in and be without a truck for several more days, and I was also worried about the same team working on it again. A little less than a year later, my schedule finally opened up, and I decided the issues still bothered me enough to bring it back in. I contacted the X Street location and discovered there was a new manager, Joe. He informed me that there was a completely different crew working there now, aside from the paint team, which he said was already very good. I agreed that the paint and clear-coat quality itself was actually exceptional, and that my issues were primarily with the body and panel repairs. Joe promised me that the new team was excellent and that they would fix everything to the highest standard. He sounded very sincere on the phone, so I decided to trust him. When I brought the truck in, he listened carefully to my concerns and offered to order the necessary parts, have me bring the truck back later, and cover a rental car for me. In less than a week, the truck was ready for pickup. Upon inspection, all of my concerns had been addressed. Joe was eager to make sure I was satisfied with the follow-up repair and seemed genuinely concerned about both my satisfaction and the quality of the shop's work. I spoke with a couple of guys in the shop, and they were all very kind, professional, and happy to hear that I was pleased with the finished product. When I got into the vehicle, I even noticed the glass had been cleaned and the interior surfaces had been wiped down. The truck had also been thoroughly washed. It was a breath of fresh air getting my truck back and knowing that a passionate, customer-focused team like Kniesel's X Street had taken proper care of my new truck and restored it to its former glory. I was so happy with the work that I offered to buy the team donuts, but Joe said he would take care of that part himself. Thank you to Joe and the team for doing the right thing. In a world where so many things seem to be getting worse, you guys serve as an example of excellence.

I had an amazing experience with Kniesel's Collision, and I especially have to call out Tim Brown…read morefor being absolutely incredible. I brought in my 2020 Lexus RX 350 after an accident and wasn't even sure if I should go through insurance. Tim took the time to walk me through everything and helped me make the right call. I haven't been in an at-fault accident in about ten years, so that guidance meant a lot. From start to finish, Tim made the entire process easy. He was extremely communicative, kept me updated, and explained everything in a way that actually made sense. I don't know much about this stuff, but I always felt informed and taken care of. They completed the repairs in about a week, which was way faster than I expected. There is one small piece on backorder, but I'll be able to come back and have that installed later. I also had them fix some scratches on my mirror that weren't part of the accident, and Tim worked with me to get it done at a really fair price. What really stood out was how upfront, honest, and genuinely caring Tim was throughout the entire process. You can tell he takes pride in his work and really cares about the customer experience. I trusted them with my dream car, and they absolutely delivered. Highly recommend, and if you can, work with Tim.

I was rear ended 2 weeks ago and was referred to Quicksilver from a friend and they exceeded all my…read moreexpectations. It looks better than new and was done earlier than expected. Eric was very professional and the price was even less than what I was quoted. I highly recommend them to anyone needed body work.

Excellent work by Eric and his team. My car looks brand new. I had an accident in my new truck 15…read moredays ago and I thought it couldn't be repaired, but they did an impeccable job. . 100% recommended

I've used this repair shop at least 4 times and the staff are always friendly, timely, and…read moresupportive. Great communicators and easy to work with. Kendra helped me out today and was 5-star! Thank you!

On July 16, 2026 the front bumper on my 2011 Honda CRV was sprung. I went to Caliber at 7500 Folsom…read moreBlvd. in Sacramento, late in the day, with no appointment, to get an estimate. Service Advisor Tonya Summers inspected the damage. I explained that I was traveling and could not stay in town long and that I would like to bring my car in first thing the next day. Tonya had a service technician come out from the shop, and he popped the bumper back into place. I was not charged ANYTHING for the service and I was on my way. Tonya and the service technician were both very friendly and courteous, and the service was FREE!!! A customer cannot ask any more than that! I give Caliber Collision my very highest recommendation.

I had a great experience with Monroy's Collision. The team was professional, friendly, and kept me…read moreinformed throughout the whole process. They did an excellent job on my vehicle, and the quality of the work really exceeded my expectations. Everything was handled smoothly and efficiently, and I really appreciated their attention to detail. I would definitely recommend Monroy's Collision to anyone looking for honest, reliable, and quality collision repair

The shop did a nice job on my repair and has responsive customer service. I was impressed to find…read morethat they also cleaned my disgustingly dirty car before I picked it up. They are definitely not the cheapest, but that said everything else was good.

Kneisel's in Natomas is top notch! They did an amazing job on mu 2012 CRV. It looks brand new,…read moreright off the lot. The staff are great and their work is amazing They made the initial processing of the paperwork so easy, and even returned the rental car for me so I could get back into my car.

Don't go here for an estimate. Was told that the rear damage to my Tesla wasn't rear damage from a…read morecollision. I brought my vehicle here and got an estimate from Sean, Sean estimated it at 950$ didn't even acknowledge that the trunk of my Tesla was having problems with shutting and had some bends in its alignment CLEARLY FROM A REAR END COLLISION. Sean made me sit in the lobby for 45minutes juts to tell me that the insurance "locked me out" this was due to Sean claiming that damage to the vehicle wasn't from the crash itself. Please someone with a brain cell tell me how trunk damage isn't part of a rear end collision. It took 2 months to get insurance to clear after there investigation. Insurance cleared everything and told the auto shop to work on my vehicle. That day the auto shop calls me and says bring in the vehicle, we got disconnected but moments later Sean calls and try's to lie and says that "insurance hasn't approved the damages" I told him that's not true. He said in his words "trunk alignment wasn't from the rear end" and continued to say USAA won't allow them to work on the vehicle. I then called USAA USAA told me that this is all squared away and that there must be a miscommunication. I called again spoke to Sean again... whom for some reason wasn't professional enough to tell me that it was his choice to not repair the vehicle not the shops it was Sean's decision. Sean's poor professionalsm and lack of integrity has refused & delayed a repair that shows extreme amounts of clear and conclusive evidence of a rear end collision, photos, videos,EDR, etc. baffling to me that a they wouldn't work on my car. But hey maybe he has something against me, but again that's a personal issue and not a professional issue.

My car was in here for almost a month for repairs after a minor accident. Their customer service…read morewas amazing the whole time. As soon as I arrived at the body shop they were already on the phone calling Enterprise Rentals for me. They answered any question I asked about the process. I definitely recommend this body shop for repairs. The final results were amazing and they cleaned my car up nicer than I ever do. The paint looks amazing and they vacuumed the inside too. I had an unrelated dent they provided a quote for, but I decided to pass on that repair due to the cost. I was surprised when I picked up my car to see that unrelated dent was pulled out and looked nicer. So they did me a huge favor on that! Thank you Maita Body Shop. One improvement will be to change the hours to later than 5 p.m. if possible. The service was great and the interior waiting room is clean.

I took my car in on January 26th for a warranty paint job, they went above and beyond my…read moreexpectations. I got my car back in under 2 weeks! They also did a quick detail of the inside and so many extras that they didn't have to do like fix a crack on my windshield, and defog one of my headlights. You guys are so amazing and I appreciate you taking care of my car! Thanks again for all you did to my vehicle.

I can't say enough good things about my experience with Bertolucci!!…read more From the very beginning, Mike was incredibly helpful, patient, and compassionate. He worked with me through a stressful situation, was straightforward about the repairs and costs (which i was paying for - the other person's insurance wanted to total and take possession of my car), and made me feel like I was being treated as a person rather than just another customer. He was responsive, honest, and genuinely cared about helping me get my car repaired properly while staying mindful of my budget. Everyone I interacted with at Bertolucci was kind and professional, and the entire process ended up being so much more seamless than I expected. I'm so grateful for the way I was treated throughout this experience. Finding a repair shop you can actually trust is huge, and Bertolucci earned my trust and my business going forward. Thank you to Mike, Randy, and the whole Bertolucci team for making a stressful situation feel manageable and for treating me with so much compassion and respect. Customer for life!

I went to Bertolucci's because of their stellar reputation, and they definitely lived up to it. I…read morewant to especially give kudos to Mike Weatherford who helped tremendously in working through my insurance claim. I was impressed with him, and he definitely went above and beyond for me. Highly recommended! Your insurance company will try to send you to a generic chain body shop like Caliber, to keep their claim costs down. But remember you have a right to go to any shop you want and can choose a top-notch place like Bertolucci's.