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    Martha’s Vineyard

    4.0 (1 review)

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    3 years ago

    Helpful 40
    Thanks 6
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    Island Real Estate - Oak Bluff's Fishing Pier

    Island Real Estate

    (3 reviews)

    My friends and I have been using Island Real Estate for a number of years for summer house vacation…read morerentals. The agent Michele Moore is very good and she takes the time to try and find a nice house for either your vacation rental or a purchase. There has been a few occasions when we had problems with renting from some homeowners and our agent was very good in resolving the problem. If you are considering renting a house for your summer vacation on MV then Island Real Estate is a great place to start. Ask for Michele M.

    My family and I have been going to the vineyard for many years usually we stay the same house every…read moreyear but this year we used Island Real Estate with Diane Gilmore that was recommended by the person from vineyard. I would think that she knew what kind of house the we like because it NEEDS HELP!! It was on the same street from the other house that we usually stay at and that house is very NICE and UPDATED! It Needs help from bathrooms, kitchen, outside work, ants and also to a smell from not being used. OLD I must say for 2400.00 and 200.00 for cleaning service. I say what cleaning service. Also, the trash not picked when said it was Tuesday. It looked like 2 weeks worth of it!!! It would have be better for no realtor at all. No help!! Also, when I went into get keys for the place She was sitting right there and didn't even introduce her self. Will never stay at 48 Windsor Drive in Edgartown Julianne

    Vacasa

    Vacasa

    (8 reviews)

    Your review needs some work…read more VRBO censored my review. Here it is: Shorelands 44-2 | Condo in Kennebunk Despite having charming photos and even looking "nice" inside; our trip here was a nightmare from start to finish. First, the electronic lock on the door wasnt functioning and we were stuck out in the dark waiting for vacasa to give us access via a hide a key. However, even that key didn't work well and kept getting stuck in the door. One appeal of this property was it's "dog friendly" policy. This enabled us to bring our dog (great right?l. Not really. My friend spent the first evening wiping urine off the baseboards left by a previous tenant. We called Vacasa and they said they would notify the property manager about the urine on the walls and the leaking air conditioner. Yes, the AC couldn't be used without creating water damage on the furniture below it so we opted to keep it off. We really thought our problems would be resolved, but they were not. Our final straw was when we discovered the powerful odor of human urine in the shower. Absolutely foul. Best part? We were expected to stay on the property if we wanted "any kind of refund". I told them I was still in possession of the cottage then went and spent 700 dollars on a hotel for our last two nights. We were reimbursed a measely 163 and vacasa denied that any of the damage we noticed was real. Vacasa will gaslight you if things go wrong. Do not book with them at ANY rental there is available. If you want to find out more just type vacasa and scam into your google browser.

    This was a lovely house as shown in the pictures and the amenities offered were a draw for our…read morefamily reunion in North Lake Tahoe. The house itself was clean and spacious. What was terribly disappointing was the availability of the amenities that had drawn us to this choice. When we arrived we planned to use the grill for our dinner. We were surprised to see that it was locked closed with a bicycle lock. Not locked to the deck...actually locked closed. It took us 45 minutes to obtain the code to unlock it so that we could use it. None of the managers available seemed to know the code and much calling around to many people finally revealed it. Later on in the visit we went to use the hot tub. When it was opened we found the water green, scum on the walls and slimy seats. Disgusting and so disappointing! Later that day we went to use the grill again and almost immediately ran out of propane. When I called to see if we could obtain another tank the person texting with me insisted that the grill was somehow linked to the gas fireplace. Clearly this wasn't the case. No new propane could be obtained on the Saturday night so we cooked on the stovetop. Sadly when we tried to keep the smoke level down with the overhead vent we discovered that it didn't work. I blame the managing agent, Vacasa for these inconveniences. Clearly this is a giant organization with many layers and no great communication between them. When we got the rental bill I was shocked to realize that the fees (minuses taxes) amounted to 66.8% of the house fee. Vacasa offered us a 3.6% refund for our lost amenities but when I requested a more reasonable refund they declined and refused to allow me to communicate with the local property manager. The email exchanges about this request involved 4 different people. After doing a little research it seems that this managing company is the largest rental management entity in the business. How sad that they are so incompetent! Or perhaps they have no motivation to do better. From now on when I am searching on VRBO or AirBNB I will attempt to avoid any properties that are managed by Vacasa! When I looked back at the property management agent it was listed as Tahoe Exclusive Vacation Rentals. I guess a little digging might save one some angst.

    Martha’s Vineyard - sailing - Updated May 2026

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