I could not have asked for, or hoped for, a better experience. From walking into the SILVERDALE EYE…read morePHYSCIANS office, being seen by the front and back office staff, to the evaluation by Dr Cheung, and as I walked out the office door, everything was perfect. Thank you so much for all your kindness, understanding, and caring, at all levels. I highly recommend SILVERDALE EYE PHYSCIANS.

They say we were more than 15 minutes late; we were here in the office at 2:14:30 30 seconds to…read morespare. RuLeS OnLy ApPlY iF iTs In OuR iNtErEsT Turned away.

I was quite pleased with my visit to Kitsap Eye Physicians. They were able to get me in pretty…read morequick for just the standard eye check-up/update prescription. My appointment was on time and I was out of the office pretty quick. They dilated my eyes, which is never pleasant, but they had something other than the dreaded "puff of air" routine. They put some numbing drops in my eyes and then held a machine up very close to me eye that clicked and beeped, but didn't touch it or blow air. The doctor was really great in explaining that she wouldn't poke my eye, despite feeling like it, and was patient while I attempted to hold my head still and not jerk away. Overall, I was pleased with my visit and the staff here. If you're looking for someplace in the area for a check-up, I'd suggest giving this place a try. (And they accept TriCare!)

This is the best eye clinic I have had so far....and I move around a lot. Dr. Sorensen is very nice…read moreand down to earth. I received a pair of contacts to try after my exam and when they did not work they had another pair for me to try at no charge. I even received A new contact solution as well as the latest that was out for me to try as well. These great people make me feel like they want my business. The staff are so nice and extremely professional . The woman who saw me before my doctor laughed with me while going over issues I was having. I like this place!!!

Front desk receptionists are very cordial. Wait time was minimal…read more Technician very friendly and competent. Dr Leen is very compassionate and genuinely cares about her patients' well being. She always carefully explains her findings in her examination.

my regular optometrist sent a referral to this place. i have called them three times trying to get…read morean appt. they always tell me the scheduler is not at her desk and will call me back with an appt. They never call back! I'm at 8 months with double vision in my right eye. Now it's bad enough where i cant drive. lousy buisness

Moved to Kitsap county in 2016 and have been going to Poulsbo Eyecare Center from the beginning…read more Dr. Ray Hedahl and his team are a pleasure to work with. The teamwork that they display is always a comforting experience. Dr. Hedahl can concentrate on the exam while his assistant writing down all the vital information. A well oiled machine if you ask me. With regards to glasses they are always knowledgeable and helpful as for me I need the reassurance that the glasses I pick out look good. If I ever have issues with my frames they continue to excel in that as well Repairing or adjusting or even one time replacing them under warrantee without an additional charge. I will continue to go here and would highly recommend this place of business!

I would not recommend this eye care center due to unfriendly office staff. The woman named Rose…read morewho answered the phone is rude and not very helpful . I called to schedule an appointment ,but was told they don't accept my insurance and that I would have to pay out of pocket, since eye emergencies aren't covered. I agreed to pay out of pocket, and asked if I could be squeezed in by my regular doctor and she said let me ask her and I will call you right back. She never did. I will be looking for a different eye clinic that values their patient's.

The clinic is nice and clean. The front waiting area could be larger and they make you wait…read moreforever before you are seen. If you have two hours to waste, this place is great. Good doctors but be prepared to wait! My mother mentioned the wAit time and the doctor told her to go someone where else. She did! Not everyone is retired and has hours to waste. Very good doctors but arrogant. I have been waiting one hour today and still waiting.

I woke up with a painful scratch on my eye. It just kept hurting more and more until it became…read moremore than I could take. Of course it was a holiday, and no one was working. I called Dr Nakamoto's office on an after hours line, and she agreed to meet me at the clinic. Her home is about one hour away. She packed up her small boy and happily met me. The relief of pain she provided was more appreciated than I could say. She saw to it that I would have relief until it healed. She is my hero!

Ophthalmology practice. Excellent experience! Staff are…read morepolite and experienced. The eye exam process was smooth and fun.

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.

Miracles do happen...but expert knowledge, some talent, modern equipment...today's medicine is…read moreremarkable. With that said, modern medicine can only do so much...you need to do your part as well. Many times I suppose, thats not enough and the chips lay where they fall... People from all walks of life are referred to the Retina Center for various reasons. For me it was a routine eye examination that alerted the doctor of a potential concern. I have come here for a year now, received expert care...the offices are comfortable and relaxing, the front desk staff are pleasant...but the magic doesn't happen out there, it happens under the expertise of Dr. Todd Schneiderman and his assistants. What a remarkable team...very professional, caring, gentle and knowledgable. It is amazing to observe the abilities...and the many tools (and medicine, laser, etc) they can use. Expert' We need our eyes...we only have two...we need our eyesight. This is where you need to come...

I called to inquire about scheduling an appointment with Dr. O'Malley, the referral requirements,…read moreand self-pay pricing. Unfortunately, the person who answered was very short, unfriendly, and dismissive throughout the call. I was told that a visit could cost anywhere from approximately $500 to $2,000 depending on the number of photos taken, but I could not get a more specific estimate. After I thanked her, she abruptly hung up on me without any acknowledgment or goodbye. I understand that medical costs can vary, but basic courtesy should not. This interaction left me uncomfortable moving forward with the practice.

I was scheduled for an appointment. They told Me how…read moreimportant it was that I start therapy "right away". They secured an automatic deposit from me and set a payment plan the same day I scheduled my appointment. I drive over an hour to get here first thing in the morning- the door is locked- no one is here- mind you I received appointment confirmation text and email- and guess what apparently they canceled the appointment because they didn't have a letter from my attorney- would have been nice to know this before I wasted my morning- I could have been seeing clients this morning- but nope- I was not informed of them canceling my appointment "last night". I had to call the Bellevue clinic three times to get someone. Atrocious customer service- and don't get it twisted they do NOT care about you or your treatment- this is 100% money driven organization. All of the care they claimed was faked. Beware know what you are getting. I don't know when or if I will get the therapy I need- but my view of this place going forward- another heartless corporation.

What a wonderful place. My granddaughter ( age 8) was diagnosed with amblyopia at age 7. She has…read morebeen in eye therapy at this location of the Hope Clinic since September 2015. Her progress is remarkable. She is truly a success story for the Hope Clinic. The staff is warm and friendly. My granddaughter loves coming here. Miss Dodie is a true asset.