No matter the time my appoint was ...Always expect a long wait.For whatever multi reasons always a…read morelong wait and back up of patients. The care is always excellent no problem there. It would be so nice to have a coffee stand or something of the sort while waiting.

Great, professional Provider & staff! Only issue is 45…read moreminutes late for appt. Dr Martin amazing!

They say we were more than 15 minutes late; we were here in the office at 2:14:30 30 seconds to…read morespare. RuLeS OnLy ApPlY iF iTs In OuR iNtErEsT Turned away.

I could not have asked for, or hoped for, a better experience. From walking into the SILVERDALE EYE…read morePHYSCIANS office, being seen by the front and back office staff, to the evaluation by Dr Cheung, and as I walked out the office door, everything was perfect. Thank you so much for all your kindness, understanding, and caring, at all levels. I highly recommend SILVERDALE EYE PHYSCIANS.

Great customer service with a calm and quiet atmosphere in the clinic. The clinic is amazing for…read morechildren with special needs. Dr. Cheung is fantastic and caring; the same goes for his assistant.

I've had double vision for decades. I've spent thousands of dollars on expensive lenses with prisms…read moreover the decades to correct alignment, but double vision has persisted and gotten worse with age. I wish I knew that strabismus surgery was an option earlier! Jason Cheung performed my surgery a week ago. The alignment now is perfect. I can use binoculars now! No double vision. Should have done this 40 years ago.

I thoroughly researched cataract surgeons before choosing Dr. Kremer and had a great experience,…read moredespite my eye health status being compromised from the start. I had trust and confidence in Dr. Kremer because he explained everything thoroughly and partnered with me to make the best choices available for my best visual outcome. The office is beautiful & clean, and all the staff are friendly, efficient, courteous, and professional. I highly recommend entrusting Dr. Kremer with your eyes!

Dr Kremer just finished my cataract removal and he did a wonderful job!…read more He is kind, caring and answered my questions completely so he gained my confidence before the procedure. The operations on each eye went smoothly, only taking about ten minutes! In just a few days, my vision went from 20/80 to 20/30! I would not hesitate to highly recommend him to anyone needing cataract surgery. (By the way, this photo is not him.)

I called twice yesterday to schedule an appointment for cataract evaluation . Once they were…read moreclosed for lunch , the second time I left a detailed message on someone's voicemail and they never called me back.

From the owner: Dr. Martha Leen is a board certified, fellowship trained ophthalmologist specializing in Glaucoma…read moreConsultation & Surgery. She offers the latest medical, surgical, and laser therapies for glaucoma, from minimally invasive to complex.

I called to inquire about scheduling an appointment with Dr. O'Malley, the referral requirements,…read moreand self-pay pricing. Unfortunately, the person who answered was very short, unfriendly, and dismissive throughout the call. I was told that a visit could cost anywhere from approximately $500 to $2,000 depending on the number of photos taken, but I could not get a more specific estimate. After I thanked her, she abruptly hung up on me without any acknowledgment or goodbye. I understand that medical costs can vary, but basic courtesy should not. This interaction left me uncomfortable moving forward with the practice.

Although the doctors at Retina Center NW are outstanding, the apparent "triage" service is not!…read moreToday I contacted the Silverdale Retina Center because two days ago I had a retinal bleed in my left eye; I was hoping to make an appointment with Dr O'Malley who has been treating my diabetic retinopathy condition for many years. When I called to make the appointment, the woman at the front desk said I would first need to speak with a "triage" before she could make an appointment. She said the traige would call me back soon to further discuss my bleed & possibly make an appointment? Well, this day has passed, and I've heard nothing from the triage? Unfortunately, I've had a few quite negative exchanges in the past with the triages, when calling to schedule an appointment if I've had an eye bleed. On one occasion, the triage curtly stated, "didn't I know the bleed will clear in a few weeks"! Which is often incorrect because I've had bleeds that have not cleared for 21/2 months! What's more, you just don't speak to a long time patient like that, particularly given the recurrence of my retinal bleeds. The triages need proper training in dealing with patients thoughtfully & empathetically. I certainly hope this issue will be addressed for the benefit of all patients current & future at the Retina Center Northwest in Silverdale?

My Husband and I went for a consultation for his cataract removal. He has glaucoma and needed to…read morehave a pressure regulator put into both his eyes during his cataract removal. Everyone here is wonderful. I loved that they said a prayer with him before the surgery. He has had wonderful results! They worked with our local optometrist so we would not have to make the long drive. Wish every where we went had such wonderful employees. The ladies are all so kind and helpful. Thank you all.

Attended a pre-cataract surgery exam with Dr Douglas Hansen, surgeon at Pacific Cataract. Upon…read moremeeting Dr Hansen he appeared congenial, however, the situation quickly deteriorated from good to very uncomfortable. I have diabetic retinopathy, and Dr Hansen began to 'abrasively' ask me if I was aware of all the symptoms of my disease. Before I could answer the question, he continued on, reading from notes my retinal specialist had sent in, highlighting one horrendous diabetic symptom after the next. When I told him those notes were from 21/2 yrs ago, and my current condition had improved since then, he argued with me stating that the notes were from July this year (2023). It was as though he was 'illness-shaming' me in front of his assistant. His tone & manner was without empathy & utterly unprofessional. In the midst of this awful exchange, I thanked him & took my leave. His last words to me on the way out: "Nice workin' with ya!" I certainly wouldn't recommend anybody support a medical practitioner who treats his patients this way.

The clinic is nice and clean. The front waiting area could be larger and they make you wait…read moreforever before you are seen. If you have two hours to waste, this place is great. Good doctors but be prepared to wait! My mother mentioned the wAit time and the doctor told her to go someone where else. She did! Not everyone is retired and has hours to waste. Very good doctors but arrogant. I have been waiting one hour today and still waiting.

I woke up with a painful scratch on my eye. It just kept hurting more and more until it became…read moremore than I could take. Of course it was a holiday, and no one was working. I called Dr Nakamoto's office on an after hours line, and she agreed to meet me at the clinic. Her home is about one hour away. She packed up her small boy and happily met me. The relief of pain she provided was more appreciated than I could say. She saw to it that I would have relief until it healed. She is my hero!

I always have a great experience here. The girl at the front desk is always smiling and very…read morehelpful with insurance questions and when I go in the back I usually start with a tech (think her name is Jesse). Again very friendly and considerate. Dr. Rico is always very honest and straight-forward. I never leave with unanswered questions.

If I could give it zero stars I would. Went in to see if they accepted insurance and they said only…read morecertain kinds. I asked if they could talk to my insurance really fast to see if they could work with them and she was very rude and looked at me like I was crazy for asking and said I actually have patients right now so no.