They ruined some of the buttons on my shirts and even tore some of them completely off. I brought the shirts back to try and get them to at least fix the buttons or have them pay to have the buttons fixed but they denied any wrongdoing and wouldn't help. Horrific customer service; the owner was extremely rude. I would give 0 stars if possible. read more

I've brought many uniforms here and they always get them back quickly and well pressed. Decent pricing and nice staff

Very expensive. Everyone is nice and helpful. They charge a lot though. Service is great and they dry clean some Indian wear.

Brought my dress shirts & coats here for the first time in years. Whatever chemical or fragrance they used to clean my clothing was so strong that it gave my family allergic reactions. We were sneezing & I could literally taste the fragrance in the air. I've resorted to leaving the clothes outside or in the garage to air out. The clothes also smelled "funky". Like whatever machines are being used aren't very clean. Also, I've tried washing & soaking my clothing in vinegar & baking soda and the clothes still stink. When I tried washing some of my shirts, the fragrance transferred over to my other clothes, so who knows what type of chemicals they're using over there. I didn't bother taking back the clothes or even complaining at this point, not much can be done. I paid over $200 for my clothes to be ruined. Would not go back here. Buyer beware! read more

Prices are too high. Service has a quick turnaround but very expensive. Also cleaning is the same as other dry cleaning places. They do not provide plastic collar supports for the top/ tie button on shirts. This leaves a bend in the top button. read more

Prices have sky rocketed with new owner...lost me as customer ... -1 star for rating.. it seems like he raises prices every 6 months.

Son had an out of state wedding and thought his suit was clean. It wasn't. Brought it here on Wednesday morning and it was ready and looked great by Thursday afternoon. Plane left on Thursday night with my son and his fresh clean suit thanks to their onsite cleaning! read more

UNSCRUPULOUS BUSINESS. DO NOT GO TO THIS PLACE OR PARTNER BUSINESS CLASSIQUE CLEANERS. CONSUMER BEWARE THAT YOUR ARTICLES OF CLOTHING CAN AND WILL BE STOLEN FROM THIS PLACE. This store and their partner store Classique Cleaners are owned and operated by snakes. My 1996 rookie year yellow #8 Kobe Bryant Jersey was stolen after I dropped off my dry cleaning on 4/6/2025. The jersey is valued at nearly 400$. Owner AJ strung me along, would not return my phone calls or text messages, and played games for over a month before explaining that he would only pay for up to 10x the service price. My receipt had the cost of the jersey as 8.95; however, AJ related he would only give me 50$, not even the 89.50 for 10x the service price. What a joke. I will be taking my business elsewhere. Posting so others don't fall victim to this terrible, unscrupulous business. read more

Be aware that when you bring your clothes to Martells, which is run by different owners, they do not have the same standards. If a button falls off or a pull tag comes off a jacket, you are responsible. They have no responsibility. If you leave them a note or message to call you they won't... it won't happen. They can't even do that. They don't do anything but over charge for dry cleaning and under pay their employees. Those girls have been there a long time, they are over worked, under paid, and the owner only comes in to collect his money. He is the worst. read more

DO NOT EVER consider this place!!! Even one "*" is too high for this place, if "0" or negative can be given. I paid $11.50 (which is almost double than other places) for the dry cleaning of one upper garment, and the garment was ruined when I picked up. The buttons of the left sleeve were completely gone, and the fabric of the left sleeve close to the shoulder was torn. When I tried to find the resolution to this problem, instead of getting the issue fixed, I, the customer, was blamed for all the problems. Without any sincerity trying to amend the incident, the arrogant manager was doing anything he could to send me out of the door. After I insisted talking to the owner, I was told the owner will be calling me the following week. Now it's been more than a month, but I haven't heard anything from anyone from the store. Not only my precious suit is damaged, I also wasted $11.50 for their unscrupulous service. read more

My family has been coming here for 15+ years. They lost us as a customer today, unfortunately. They damaged my jacket. In the previous visit they almost damaged my pants but I was able to fix it myself. I simply asked that I shouldn't pay for the jacket cleaning and the workers said the owner refused. When I asked to speak to the owner he refused to get on the phone with me and the workers told me to come back at specific time to talk to him. The previous owners were fantastic. The new owners are simply clueless. Even worse the current prices do not reflect the type of service they should be providing. Get your cleaning done anywhere else but here. read more

A great dry cleaners. They do same day service and I love how friendly they are. The prices are very reasonable and my clothes always come out very nicely done. They even altered my wife's dress and it fit perfectly. They also cleaned my Indian clothes so now I don't have to take it to India to get it cleaned. Highly recommend it because it's the best cleaners around. read more

I have been a loyal customer for about 2 years since moving into the area. I have one white queen sized feather comforter I have dry cleaned here for the last 2 years several times and was charged $35 dollars the first time and $45 the rest of the times (this was confirmed by the employee on their POS system). I went to drop off the same comforter but the bill was going to be $75. That's almost double the price. The employee checked her POS system confirmed I have payed $45 the last several times I took the same comforter and offered to call the owner. I asked her to please do so since I've been dropping off the same comforter for years. She called and the owner said he cannot value the price he has been giving me for years. He offered a price of $60 and said the rest of the time it would be $75. I was in disbelief considering their own POS system confirmed how long I've been dropping off the same comforter at $45. Definitely not paying $75. It's literally cheaper for me to buy a new comforter instead of getting it cleaned. Definitely lost my business and earned a bad review from a local. UPDATE: I went down the street in Norwalk and payed $28 instead of $75. read more

Awesome service! My clothes came out looking very nice better than i expected. Special thanks to Jessy she was super kind & professional.

Great service. I called to get my kids dress fixed and they gave me an answer the same day.

Wow this place steals your money .... Now they are charging $1.00 to use your debit card to pay plus the prices for each item. Every time I come in and bring the same stuff it different prices. And they give you the excuse it has been like that 2 years ago. The new owner is stealing and always arguing with people for prices. Like the old owner Don't come here read more

Terrible Terrible Terrible, beyond terrible customer service. Don't even wanna give one star. The owner specifically said "he can fix my dress" that was dried out because I put it in a dryer. Then it was still the same. I walked in asked for a refund and the guy said there is NO way he can give refunds. Did not even explain why and say sorry. Then I asked to redo my jacket (all the stains are STILL there, all of my food stains that I PAID and asked to erase were ALL there. And the owner said they are NOT redoing my jacket. This is not the first time, they literally think of customer as just MONEY and they do not even try a bit to satisfy the customer. DO NOT GO HERE. THEY ARE horrible. read more

I have been doing business with this cleaners now for more than one year and have never had a bad experience. Each good experience is surpassed by the next. The quality of their cleaning and laundry is excellent and they also have a very nice garment repair department. read more

Martell's Cleaners - Fantastic cleaners...try them - Laundry Services Near Me - Artesia, California

The owner has hiked up his prices so high. It's too expensive to dry clean, always complaining about how things are so expensive. I have used them for for over 20 years. read more

Let me start by saying that this place was great under the previous ownership. Glenn was an excellent onsite manager and there was seldom, if any, problems with the quality of work. I just spent 60.00 on dry cleaning today and when I got my suit home I noticed that one side was folded outward to the point you could see the lining. I thought that was odd and put it on another hanger and hung it up to get a better look at it. It appeared that the right side had not been pressed at all. So I immediately returned to Martell's to show them the mistake in workmanship and asked them to press it again while I waited. The lady at the counter begins deflecting and tells me that the staff that does the pressing has left and this will be a tomorrow's problem. I say ok and give her the jacket expecting her to give me a ticket for a simple repressing. Then she suggests that I button the jacket and hang it up until the situation corrects itself as she is worried about creasing the lapels. I point out that the left side is laying correctly and that lapel is fine because it has actually been pressed. She insists that I fold it a certain way and allow gravity to press the suit or hang it in my closet for 24 hours so that elves can press it overnight or lay a telephone book on it. She was suggesting home remedies while I was WASTING MY TIME expecting this new owner's staff to do anything but count cash. I told her thank you for your time, I will find a new dry cleaner. How are you more expensive for shoddy work and the worst customer service?? All she had to do was say "We will fix it pick it up tomorrow". But instead she wants me to use gravity to press my own suit! From now on I will do my dry cleaning in Cerritos. What a crazy way to end a long day. read more

Martell's Cleaners - The right side of the suit was not pressed and it remained in this awkward position. I guess they don't use rollers anymore either. - Laundry Services Near Me - Artesia, California

I went here for the first time since my coats needed dry-cleaning. They had huge stains from the bottle of wine that broke inside my luggage. I was so happy to find the stains gone when I picked them up. Loved the speed and quality of their dry-cleaning service! read more

Long time customer. I would like to recognize the superiority of this dry cleaning business. The value and quality of their work is outstanding. A special shout out to Alma, who handled a very challenging customer with grace and consideration. There were very few redeeming qualities about this particular customer based on her personality and overall disposition. But, Alma was kind and professional the entire time. Excellent job Alma!! AJ, the owner, is visible and friendly. He exercises great customer service. Of course I will continue to come back! Great job Martell's. All the girls are great! They know who they are!! read more

Horrible service completely Disgusted with the outcome on a single pair of 501 jeans. Came to this location for the first time and will never come back. They couldn't even take out simple water stains without ruining my jeans. Didn't offer a refund and made excuses as to why he (Ajay) the owner tried his best . I suggest any new customer keep looking . My mistake will save you money by not coming here. read more

Martell's Cleaners - Laundry Services Near Me - Artesia, California

My usual dry cleaner is in Long Beach by my gym. Unfortunately I had surgery and during recovery I couldn't workout so I needed to find a dry cleaner near my house. My husband hated Martell's cleaner. His dress shirts always came back with the collar smashed. At first I didn't understand what he was saying but now that I'm back with my old cleaner in Long Beach now I can see the difference. The staff is not friendly and I am so glad to be back at my old cleaners and so is my husband. I never saw a smile on their face and I went to Martell's once a week for 2 months. The owner could have smiled or said hello at least once. Scroll through some of the other reviews. I am not the only person to complain that staff is not friendly. I was very happy to return to my old cleaner in Long Beach. read more

Martell's Cleaners - Laundry Services Near Me - Artesia, California

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They do a great job cleaning indian clothes. The customer service is excellent and I always get my clothes on time. This has become my new favorite dry cleaners. They are also very reasonable and love their disney decorations. read more

Small local cleaner in Artesia. Their prices have always been reasonable and my clothes have always been ready in the timeline promised. I just brought in a blouse with dreaded ball-pen ink stains and they marked it with tape for special attention. Miraculously the stains were completely removed when I picked up my blouse the next day. Nice, convenient local cleaners that we will continue to use. Oh, and they also have an overnight drop box to leave clothes to launder when they are closed so they can start on them the next day! read more

This used to be a good dry cleaning establishment. They changed ownership. They ruined my mother in law's very expensive sweater. Usually, dry cleaners will warn your if it could be damaged; they didn't. Go somewhere else or risk getting your clothing damaged. read more

Brought in a mink coat from my grandmother. Workers here told me it was real and required higher price to dry clean. They also offered to stitch up some of the holes on the inner liner for an additional $20. Came back 1 week later to the jacket looking exactly the same, in all the hole-y glory and smell of old untouched clothing from granny. Total was $80. Will not be coming here again. read more

WARNING: they outsource the laundering (not the dry cleaning). The launders somehow managed to STAIN my dress shirt, ruining it (see pic). It was a $100 made to measure shirt that I'd worn about 5 or 6 times. They offered me $20 in compensation... thanks! FYI I had a picture of the stained shirt and yelp removed it. Wtf I also had some dude with really poor grammar email me the day before asking me to remove my picture. Must be the owner read more

Our to-go Dry-Cleaner! Great, and quick, service, great prices; and everything always looks amazing.

Great service...I've been been coming here for over 15 years and they are very good. If ever need good dry cleaning and prompt service Martell's is the best place in town. read more

Tripling prices when people are struggling in 2022. Will join other residents in finding another dry cleaner.

It's unfortunate that I've lost a dry cleaner I often go to but this pretty much takes the cake. Dropped of 7 Supreme box logo t-shirts (these are not cheap), and came back to find that one of them is severely damaged. Unfortunately they did not know how to treat a 4 year old t-shirt. One of two things could have happened: 1. Your solution contained perchlroethylene which causes the print on t-shirts to be faded, white stained, or damaged. 2. The shirts were left unattended and too long in the dryer process. When I mentioned the damage to the staff, there was four employees who came over and took a look. This was after I paid the $3.00 per shirt price ($21.00 in total). They all mumbled to each other, asking what to do, and how to proceed. After all of this, the owner steps out and says to the employees directly, "Tell him we're not taking these shirts anymore," and proceeds to walk off without any regard to service whatsoever. I mention to them the value of the shirt (it's reselling on eBay for about $1,275 brand new), and waited for some sort of apology or response. The employee who rang me up had a look of confusion, didn't garner any response and said I can't do anything about it. Nonetheless, I will never be coming back here based on their quality or customer service. read more

Martell's Cleaners - Thanks for ruining my shirt. - Laundry Services Near Me - Artesia, California

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After my neighborhood cleaners closed down around the pandemic, I found Martell's Cleaners! So happy I did. They impressed me by perfectly pressing my pink chiffon dress. Their staff is always so nice and the work they do in dry cleaning is excellent. read more

They do a great job cleaning your clothes and alterations are always done perfectly. They don't take very long too to get your clothes done only a couple of days. read more

Terrible since the original sold the business, I have had several high quality dress shirts that shrunk... time to find a new cleaner.

Hoped to find a new cleaners near my home and went to Martell's. The woman didn't say hello or greet me at all. I was looking to dry clean my fairly new curtains. She immediately said there were holes all over the curtains, I didn't see ANY HOLES, then rudely insisted there were holes everywhere, and they were NOT responsible for any damage. I saw that there were NO holes at all! They're not even a year old. She then checks with the man in the tailoring area, whispers in front of me. Then comes back, as rude as could be for NO reason and said that'll be $20. Per panel! I said "NO way, that's crazy!" She just shoved them at me and I left. This is the worst customer service I have ever seen, I was super friendly and told her it was my first time there. She could not have been more rude and blatantly insulting if she tried. No one should EVER GO TO THIS CLEANERS!! I then washed them in cold gentle cycle, hung them to dry, and they are beautiful and not one hole or wrinkle. Worst cleaners ever!! read more

Martell's Cleaners - Laundry Services Near Me - Artesia, California

Some of the workers are rude and lie about the time my clothes will be available. This place was good years ago but somehow a few of the employees seem to not have customer service read more

WOW, never have we experienced such horrible service AND THEY SHRUNK $700 worth of clothing. Came here last week to get some dress shirts specifically dry cleaned, and all SEVEN of them shrunk because of Martell's Dry Cleaning service. From the moment we got on the phone with him, the owner/manager Dan was extremely unprofessional and rude. Not only did he keep ranting about who tf knows what, but he was extremely defensive from the get go. He claims it is "impossible" to shrink 9 month old dress shirts, and that it must have been done by a different dry cleaner. To Dan, it was everyone else's fault except for theirs. Good job dude, way to take responsibility! He also said he wouldn't compensate us for any of the shirts since it's NOT WORTH ANYTHING since they're 9 months old and to take him to small claims court if we wanted to settle this. Dan, you are a JOKE. This is how they treat their customers. BEWARE, and save yourself from losing your favorite clothing, money and time. read more

One of the best cleaners around! I needed something done in a very short time and they stayed open even after closing time just so I can drop it off and pick it up next morning. They always do such a good job in cleaning and at an affordable price. I also sometimes get my indian clothes done there and they get cleaned very well. Their staff is awesome read more