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    Marshalls

    3.8 (4 reviews)
    InexpensiveDepartment Stores

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    1 year ago

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    5 years ago

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    14 years ago

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    10 years ago

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    American Eagle Outfitters

    American Eagle Outfitters

    (3 reviews)

    $$

    The story was pretty clean and well kept. The selection seemed pretty decent (was able to find what…read moreI was looking for). There was a sale on my shirt too! Which definitely made me happy. I do have to say that the service wasn't great. The girl checking me out just kept talking to her friend on the walkie asking her to grab her a drink.. I waited a bit longer than I should have for her to have a conversation on and off with someone. I was pulled out of another line to come to this one. The people behind me with way more items than I had ended up getting checked out and left before I even got started.

    I hate racially biased interactions. Unfortunately they are common in Kansas City! Greeter at the…read morefront was pleasant, but Katie behind the counter was clearly uncomfortable serving an Indian woman, in nursing scrubs no less. She spent 10 minutes with the person in front of me, who was returning something for cash. She did not wipe down the counter before she served me, but she made to do so afterward. She rapped her fingers repeatedly on the counter during the 30 seconds it took me to look up a number, while she was very patient with the Caucasian woman in front of me who seemed to me to be scamming her for a cash refund. She also took my ID for a return, but not of the lady in front of me. No apology for making me wait, and clear discriminatory practices between two customers of different races. I love American Eagle, but you need to get rid of Katie or retrain her in manners and cultural and racial sensitivity.

    Marshalls - deptstores - Updated May 2026

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